About direct deliveries
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
You can create deliveries for items that are sent directly to your customer from the vendor. This type of delivery saves delivery time and inventory carrying costs, because you do not hold the products in your warehouse before you ship them to the customer.
You can create direct deliveries from the Sales order form. Create a sales order and order lines. Then, on the Action Pane, on the Sales order tab, select Direct delivery. Specify the lines that must be handled as a direct delivery. A link is now created between the sales order lines for the direct delivery and the corresponding purchase order lines. For more information, see Create direct deliveries.
Note
If a portion of the ordered quantity has already been delivered, then you must split the remaining quantity. Create a new line with the quantity that needs to be directly delivered and subtract that quantity from the quantity on the original line. For example, if the original quantity was 15 and five have been delivered, you must create a new line for the remaining quantity of 10, and then reduce the original quantity by that amount.
After you have created the direct delivery link between the sales order lines and the purchase order lines, you can update the sales order by using a packing slip. Run either a packing slip update or an invoice update from the purchase order. You must invoice update the sales order from the Sales order form. The sales order cannot be invoice updated so that it has a larger quantity than the quantity that has been registered as received. For example, a sales order line has 10 pieces, but only 5 pieces from the sales order line have been updated by using a packing slip. If you select All in the Quantity list when you invoice update the sales order, only those items that have been physically received, or updated by using a packing slip, are invoice updated. The whole sales order line is not updated.
Delivery date
When you update the Requested receipt date field on the sales order line, the Delivery date field on the corresponding purchase order line is also updated. Similarly, when you update the Confirmed field on the purchase order line, the Confirmed receipt date and Confirmed ship date fields on the corresponding sales order line are also updated.
Delivery address
Typically, the delivery address for a purchase order is the company's address. However, when you create a direct delivery, the customer's address is entered as the delivery address. If you change the delivery address on a purchase order line that has a delivery type of Direct delivery, the delivery address on the corresponding sales order line is also updated. Similarly, if you change the delivery address on the sales order line, the delivery address on the purchase order line is also updated.
Deleting order lines
If you want to delete a sales order line that has a delivery type of Direct delivery, a message is displayed that indicates that purchase order lines are attached to the line. If the sales order line has been partially delivered, you cannot delete the sales order line or the purchase order lines that are attached to it.
Warehouse
When you create a direct delivery, the items that you sell never physically arrive at your warehouse. However, you must still specify a warehouse on the sales order line. Similarly, picking requirements might be specified on the item model group for the item. However, because the items never physically arrive at your warehouse, these requirements are ignored when the sales order is a direct delivery.