Troubleshooting Site Connections
You may get an error message stating that the Web service you are trying to connect to, for example, OrdersWebService, is unavailable.
This may occur because the Secure Sockets Layer (SSL) certificate has expired. Temporary SSL certificates are only valid for 100 days.
Solution: Obtain a permanent SSL certificate or re-register a temporary certificate. To re-register a temporary SSL certificate, see "Configuring the SSL Certificate" in the Commerce Server 2009 Installation and Configuration Guide. To obtain a permanent SSL certificate, see your system administrator.