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getSelectedResults (Client API Reference)

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Use this method to get the currently selected result of the search control. The currently selected result also represents the result that is currently open.

Control types supported

knowledge base search control

Syntax

var kbSearchControl = formContext.getControl("<name>");
var kbSearchResult = kbSearchControl.getSelectedResults();

Return Value

KBSearchResult. The currently selected result.

KBSearchResult properties

Property Type Description
answer String The HTML markup containing the content of the article. You could pass this content to a custom action that could include it in an email to send to the customer.
articleId String The article ID that is used as an alternate key. You can use it to see if this article already exists in Microsoft Dataverse or not.
articleUid String The unique article ID. This value is used as an alternate key. This ID is needed to create a new KB record while associating an article if one doesn't exist already.
attachmentCount Number Number of attachments in the article.
createdOn Date The date the article was created. This value will be in the current user's time zone and format. You may want to use the age of the article in your business logic.
expiredDate Date The date the article was or will be expired. You can compare this date to the current data to determine whether the article has expired or not. The value uses the current user's time zone and format.
folderHref String The link to the folder path of the article.
href String The direct link to the article.
isAssociated Boolean Indicates whether the article is associated with the parent record or not. You can check this value before associating the article with the current record using form scripts or in another process initiated by form scripts.
lastModifiedOn Date Date on which the article was last modified. This value will be in the current user's time zone and format.
publicUrl String Support Portal URL of the article. If the Portal URL option is turned off, this will be blank. Use a custom action to include this in a link in the content of an email to send to a customer.
published Boolean Indicates whether the article is in published state. True if published; otherwise False. You should check whether the article is published before you send information about it to a customer.
question String The title of the article. If you're going to reference the article in any business process, you can refer to it by name using this value.
rating Number The rating of the article.
searchBlurb String A short snippet of article content that contains the areas where the search query was hit. Use this to give a glimpse of article to the users in the search list and help them determine if this is the article they are looking for.
serviceDeskUri String Link to the article. Use this link to open the article.
timesViewed Number The number of times an article is viewed on the portal by customers.