Enrich your contacts with LinkedIn Sales Navigator in Outlook
Important
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | Jan 2025 | - |
Business value
Contact information in CRM is often outdated. As a seller, you end up looking up your contacts in LinkedIn to learn more about them. With LinkedIn Sales Navigator integrated with Copilot for Sales, you no longer have to switch between applications. You'll get visibility into contacts' LinkedIn profile information and insights right from within Outlook in the flow of engaging with the prospects over email.
Feature details
Get contact insights from LinkedIn Sales Navigator as you view, create, or update CRM contacts you engage with in Outlook.
- Person summary from LinkedIn: Copilot for Sales already matches email participants to CRM contacts. With the integration with LinkedIn Sales Navigator, you can also access the LinkedIn profiles of contacts including their headline, current and past roles, location, and past experiences.
- Spotlights and talking points: Discover stakeholders who are more likely to engage with you using contact spotlights from LinkedIn Sales Navigator. Use talking points to understand the contact's interests and what you share in common to make personalized conversations.
- Simplified contact creation using LinkedIn information: Get contact forms prefilled with information from LinkedIn. Review and save the information with a few clicks.
- Keep CRM updated with the latest LinkedIn information: Get notified when contact information in CRM does not match the information on LinkedIn. Discover stakeholders moving companies to update CRM and take corrective action to keep your deals on track.
As an administrator, you can customize which sellers can get access to insights from LinkedIn Sales Navigator.
