Enhancements to service scheduling in Unified Interface (non-URS based)
Important
This content is archived and is not being updated. For the latest documentation, go to Overview of Dynamics 365 Customer Service. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Users, automatically | - | 
Feb 1, 2021 |
Apr 1, 2021 |
Business value
The service scheduling improvements provide configuration flexibility to the administrator and improve the productivity of the service scheduler. The solution will also be accessibility-compliant.
Feature details
Key capabilities provided by this feature include:
- Search on the service calendar only after the user enters a search keyword and selects Enter.
- Organization page settings: Configure the default page size for the number of results per page on the service calendar.
- A new service calendar list view to meet accessibility guidelines.