RMS/MIP Information: Office for Mac Logging Locations
Introduction
Office 2016/19/365 for Mac supports IRM functionality with both AD RMS (on premises) and Azure Information Protection (AIP) (formerly known as Azure RMS). When troubleshooting RMS issues on an Office for Mac client there are some default logs generated automatically.
For MacOS 11.x or 12.x
- ULS logs: ~/Library/Containers/Microsoft <App>/Data/Library/Logs
- MIP logs: ~/Library/Containers/Microsoft <App>/Data/Library/Logs/MSRightsManagement/MSProtection_log.txt
- Policy: ~/Library/Containers/Microsoft <App>/Data/Library/Application Support/Microsoft/Office/CLP/*
For MacOS 10.15.x
- ULS logs: ~/Library/Containers/com.microsoft.<APP>/Data/Library/Logs
- MIP logs: ~/Library/Containers/com.microsoft.<APP>/Data/Library/Logs/MSRightsManagement/MSProtection_log.txt
- Policy: ~/Library/Containers/com.microsoft.<App>/Data/Library/Application\ Support/Microsoft/Office/CLP/*
Other Legacy Version Log Locations
These locations start around build 16.41.
- ULS logs: ~/Library/Containers/com.microsoft.<APP>/Data/Library/Logs
- MIP logs: ~/Library/Containers/com.microsoft.<APP>/Data/Library/Logs/MSRightsManagement/MSProtection_log.txt
- Policy: "~/Library/Containers/com.microsoft.Word/Data/Library/Application\ Support/Microsoft/Office/CLP/microsoft.com.policy.xml"
Versions of Office for Mac written with the MIP SDK (versions 16.21.0 - 16.40) have a new log file that should be reviewed.
- ~/Library/Group Containers/UBF8T346G9.Office/mip_policy/mip/logs/mip_sdk.miplog
- ~/Library/Group Containers/UBF8T346G9.Office/mip_policy/mip/logs/mip.policies.sqlite3
Legacy default Office 2016 for Mac log locations
- ~/Library/Containers/com.microsoft.RMS-XPCService/Data/Library/Logs/MSProtection/Microsoft Rights Management Services/
- ~/Library/Containers/com.microsoft.Outlook/Data/Library/Logs/MSProtection/
- ~/Library/Containers/com.microsoft.Word/Data/Library/Logs/MSProtection/
- ~/Library/Containers/com.microsoft.Excel/Data/Library/Logs/MSProtection/
- ~/Library/Containers/com.microsoft.PowerPoint/Data/Library/Logs/MSProtection/
Previous default Office 2016 for Mac log locations
- ~/Library/Containers/com.microsoft.RMS-XPCService/Data/Library/Logs/com.microsoft.RightsManagementServices-XPCService/Microsoft Rights Management Services/RMSService_LOG.txt
- ~/Library/Containers/com.microsoft.RMS-XPCService/Data/Library/Logs/MSProtection/Microsoft Rights Management Services/MSProtection_LOG.txt
- ~/Library/Containers/com.microsoft.Excel/Data/Library/Caches/Microsoft/uls/com.microsoft.Excel/logs/
- ~/Library/Containers/com.microsoft.Word/Data/Library/Caches/Microsoft/uls/com.microsoft.Word/logs/
- ~/Library/Containers/com.microsoft.Outlook/Data/Library/Caches/Microsoft/uls/com.microsoft.Outlook/logs/