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Technet Spotlight On Demand Video - Paul Ross, Travis Wright - Microsoft System Center Service Manager

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System Center Service Manager is the IT service desk product currently under development by Microsoft. This session provides an update on the project, the timelines for the next beta and final releases, and includes a demonstration of the latest developments. This is a must-see session for all beta customers and those looking to understand Microsoft direction for IT Service Management.

https://www.microsoft.com/emea/spotlight/sessionh.aspx?videoid=988