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Lync 2013 Client February 2014 Updates...Office SP1!!

The Lync Team announced today on their blog that the Office SP1 update released is the February Lync Desktop Client update (CU5). I haven’t seen anything pertaining to a standalone download or install. Will update this article if I find out anything else about this.

 https://blogs.technet.com/b/lync/archive/2014/02/26/february-2014-update-for-the-lync-desktop-client.aspx

 Features included in the February Update:

  • Toggle pictures of sender/receiver
  • Support of high-resolution monitors (200% scaling mode)
  • Transfer files and pictures in a Persistent Chat room

 The version number of the client has changed to 15.0.4569.1503 and MSO 15.0.4569.1506.

 

Another thing that I noticed has changed are the emoticons.

    Pre SP1                                                                                Post SP1

               

Here is the KB about the Description of Microsoft Office 2013 SP1

https://support.microsoft.com/kb/2817430

  • 2919506 Can't hear the first few words that a callee speaks when they answer a call in Lync 2013
  • 2919507 The "Program Events" sound setting is reset to the default value after you restart Lync 2013
  • 2919508 Can't rotate the screen orientation of a video window in a Lync 2013 video conference on a Windows 8.1-based device
  • 2919510 A pie chart clock icon appears in the "Conversations" tab as a meeting icon in Lync 2013

 

There are a few issues that pertain to Lync within the release of SP1.

Persistent Chat file transfer fails between an external user and an internal user in Lync 2013

https://support.microsoft.com/kb/2932389

Assume that a user (user A) installs Microsoft Office 2013 Service Pack 1 (SP1) on a Lync 2013 client. Then, user A tries to send a file to another user (user B) in a Persistent Chat room by using the client. In this situation, user A may encounter the following issues:

  • If user A is an external user and user B is an internal user, user A cannot send the file. Additionally, user A will receive error ID 70.
  • If user A is an internal user and user B is an external user, user A cannot send the file. Additionally, user A will receive the following error message: error in transfer

To work around this issue, you must publish an A record to point to the public IP address of the router on the external Domain Name System (DNS) side. The router port must be forwarded to the external IP of Threat Management Gateway.

Note This workaround does not apply to all environments. For example, the internal DNS name may not be publishable in external DNS in some environments.

 

Memory leak occurs during a video call or when you rest the mouse pointer on a video icon in Lync 2013

https://support.microsoft.com/kb/2933495

Assume that you install Microsoft Office 2013 Service Pack 1 (SP1) or the November, 2013 update for Lync 2013 on a computer. The computer uses accelerated H.264 video encoding based on Intel chipsets that have HD Graphics 2000 or a later version. Then, you make a video call or you rest the mouse pointer on a video icon in Lync 2013. In this situation, at least 60 megabytes (MB) of memory will leak in Lync 2013. The memory leak will persist until you restart Lync 2013.

This issue may be resolved in the Lync 2013 update that is dated April 2014.

Comments

  • Anonymous
    January 01, 2003
    Its not good for official use old one is good just need an upgrade. But latest one is not looking good.
  • Anonymous
    January 01, 2003
    thanks for sharing.
  • Anonymous
    January 01, 2003
    +1 for horrible émoticons!

    Furthermore, text selection is totally buggy.
    From what I hear around me, no oe can easily select text in chat Windows (to copy/paste, for example).

    Looks like the basic need to send text data to someone else. Why should user struggle and loose time on such basic thing??

    Come on, Microsoft's Lync is supposed to enhance collaboration, and make us gain time...

    Please fix that (and change icons, too :))

  • Anonymous
    January 01, 2003
    Yesterday my mother tried to IM me in an emergency but didn't understand the new emoticons. I couldn't get there in time because I had also run the update and had no idea that she was trying to send the serious smiley face. Long story short, she's in critical condition and we're hoping she'll pull through. If only I had gotten there sooner. Also, you can cast your vote for bringing back the old emoticons here:http://lync.ideascale.com/a/dtd/Bring-back-the-pre-SP1-emoticons/592285-16285
  • Anonymous
    January 01, 2003
    Doesn't much matter, but I also dislike the new emoticons. Microsoft fails to understand (yet again) that end users (and technical folks!) enjoy this sort of aspect of a product. People get passionate about things they enjoy. Emoticons are just one way a lot of us put a "smile" in our stressful work day. When you change something like this people are of course going to be upset - especially when you make things worse.

    On an unrelated note, I agree with 'Peter from the Netherlands' - the copy paste functions in conversations are terrible; basically useless because they don't work correctly.
  • Anonymous
    January 01, 2003
    thank you
  • Anonymous
    January 01, 2003
    Wow...A lot of dislike here :) I understand the whole disliking them but some of the comments about wanting to stop using a top notch product because of something like emoticons sounds ridiculous. I can do my best to express my readers dislike to the correct people internally.
  • Anonymous
    January 01, 2003
    I want to apply SP1 on a machine that has Lync 2013 but Office 2010. Anybody know of a way? When downloading and running the Office 2013 SP1 install, it fails stating that it doesn't find the expected version of the software. I assume it's looking at Office 2010.
  • Anonymous
    January 01, 2003
    @Everyone - wow alot of people are really happy about these emoticons :) I will bring this up internally and see what might be done.
  • Anonymous
    January 01, 2003
    The comment has been removed
  • Anonymous
    January 01, 2003
    @All - I really appreciate all of your comments about the dislike for these new emoticons. I have taken all of your commentsfeedback and forwarded it to the appropriate groups internally to Microsoft. Please continue to use this forum as your voice on how this change has affected your business. I will update this thread when I have some feedback. Thanks again.
  • Anonymous
    January 01, 2003
    http://www.sindbadtravels.com
  • Anonymous
    January 01, 2003
    Seriously, how do we file a DCR for the emoticon fail? The differences are causing confusion within my global team and there is no good way to make sense of them.
  • Anonymous
    January 01, 2003
    Finally! A place where I can complain about the emoticons in Lync 2013. They are appalling, except the Bane ('sick' smiley). Who designed those hideous emoticons?

    Please change them!

    Thank you kindly.
  • Anonymous
    January 01, 2003
    Nice article
  • Anonymous
    January 01, 2003
    "@Everyone - wow alot of people are really happy about these emoticons :)" Surely the only people who could be happy with them are the two year olds who drew them??? Having just installed Office 2013, I'm noticing a trend that someone at Micro$oft seems to think we are still in the 1980's and stuck with a 256 colour palette, This is 2014 and we have powerful computers capable of rendering millions of colours!!! Icons across the board in MS products are becoming confused and unusable.
  • Anonymous
    January 01, 2003
    I'll start by saying, I agree and am confused by the change. What I'm surprised at is just how passionate some people are when it comes to their emoticons. I mean, Occupy Microsoft level passionate.
  • Anonymous
    March 04, 2014
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  • Anonymous
    March 04, 2014
    The comment has been removed
  • Anonymous
    March 05, 2014
    I agree on the emoticons. Why does this guy :D not have any teeth anymore?
  • Anonymous
    March 05, 2014
    In fact, they're all toothless now!
  • Anonymous
    March 05, 2014
    note! If you're deploying Office 2013 with SP1 using OCT (for a silent deployment), Lync and SkyDrive Pro does not install for some reason, all other products do... So don't rush into mass deployments of Office SP1 anytime soon!
  • Anonymous
    March 06, 2014
    Luvern: Working without issues here.
  • Anonymous
    March 06, 2014
    Love Lync, but how did these emoticons get passed acceptance?!? They're not just bad, they're awful. I mean really really awful. I have yet to find one of my peers that can say more for them. Please tell me there is a way to revert these back to the original ones.
  • Anonymous
    March 07, 2014
    The new emoticons are tacky and cartoonish.Also, why did the number of emoticons get reduced...? Fire the designed team that came up with them.
    The Lync 2010 emoticons were the best looking IMHO.
  • Anonymous
    March 10, 2014
    wow, i didn't think they could make me dislike office 2013 more. congratulations, microsoft!
    aleks, i'm totally with you, missing ctrl-tab for moving between conversation tabs. why remove this?
  • Anonymous
    March 11, 2014
    I'm in for mentioning the godawful smilies. Also for the CTRL+TAB not switching conversations...stupid Microsoft.

    Does anyone else have a horrible issue of spacing with IMs? Occasionally if I send back to back messages to someone or they do back to me it will double or triple space between IMs.
  • Anonymous
    March 13, 2014
    The comment has been removed
  • Anonymous
    March 17, 2014
    What the ... is going on with these ugly, horrible emoticons? Please give us the old ones back!
  • Anonymous
    March 18, 2014
    Hideous ugly emoticons... Lync has never got these right. I understand it's a business application, but come on MS, when everyone uses emoji day-to-day, it's about time Lync got a little more social!
  • Anonymous
    March 19, 2014
    I agree with the horrible emoticons. Didn't think it would annoy me so much, but it does. Who sits around thinking they need constant updating? Give us emoji or something customizable and leave it alone forever.
  • Anonymous
    March 20, 2014
    Shhhh, The new emoticons are Microsoft's April Fools' Day joke, accidentally released early... ;-)
  • Anonymous
    March 20, 2014
    ... and we just laughed and laughed...
  • Anonymous
    March 20, 2014
    Yeah, the new emoticons are very very poor. A lot of people at our company are quite upset by this. How can I change them back?
  • Anonymous
    March 20, 2014
    New Emoticons = MAJOR FAIL!!!!
  • Anonymous
    March 20, 2014
    Please revert the emoticons! The extra spacing also makes conversations difficult.
  • Anonymous
    March 21, 2014
    We are switching from IBM Lotus Notes with Sametime to Outlook and Lync. All of my users and those at different locations are going to be very upset when they find out that they cannot use their own emoticons that they've downloaded and used in Sametime.
  • Anonymous
    March 21, 2014
    Yes, please revert the emoticons...they weren't that great before, but now they're so much worse...almost all of them look alike!

    I'd also like to know why doesn't Lync have a LOL or ROFL emoticon. We're in the process of switching from Sametime to Lync, and sad to say, that's one of my bigger gripes about it. Just typing lol or rofl to convey that doesn't comes across the same way...
  • Anonymous
    March 23, 2014
    Those icons are so bad that they make me want to stop using Lync... change them back or fix them.
  • Anonymous
    March 25, 2014
    Old emoticons, please!
  • Anonymous
    March 27, 2014
    Not only have the emoticons been downgraded to something a child could do better than, almost all of the faces look alike and the order of them in the menu has changed, making it even more confusing!

  • Anonymous
    March 31, 2014
    That's the worst set of emoticons I've ever seen.
  • Anonymous
    April 01, 2014
    I uninstalled the update to go back to pre sp1 emoticons and now the animated ones are static - FAIL
  • Anonymous
    April 03, 2014
    emoticons=Awful
  • Anonymous
    April 03, 2014
    Worst emoticons ever!!! I used to love using them, now I cringe every time I do :|
    Please bring back the old ones, or at least an option to choose which emoticon set you want to use
  • Anonymous
    April 07, 2014
    The new emoticons look like they were drawn by monkeys.
  • Anonymous
    April 07, 2014
    (This comment has been deleted per user request)
  • Anonymous
    April 08, 2014
    Please Microsoft, give us the old emoticons back. I am now considering to turn of the emoticons so I can just type :) and ;), which are universally accepted.
  • Anonymous
    April 08, 2014
    I agree, not the end of the world but the emotions are terrible!
  • Anonymous
    April 08, 2014
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  • Anonymous
    April 08, 2014
    The comment has been removed
  • Anonymous
    April 08, 2014
    Have to agree these new emoticons are just horrible. No fun anymore... And you can't cut and paste your own.
  • Anonymous
    April 09, 2014
    :-( ;-( might as well use these since the new ones are worthless
  • Anonymous
    April 09, 2014
    bring back old smiles!!!!! or give a chance to choose what emotional to use: oldone or "new"
  • Anonymous
    April 10, 2014
    ugly smileys, this bothers me more than I care to admit! Please remove.Please.
  • Anonymous
    April 10, 2014
    Please bring back the old emoticons, or at least replace these with palatable ones. I used to love Lync but now I'm back to email conversation just for the ugliness of these.
  • Anonymous
    April 11, 2014
    The emoticons looked so bad I had to disable them to stop myself from throwing up.
  • Anonymous
    April 11, 2014
    The comment has been removed
  • Anonymous
    April 11, 2014
    Yeah, I'll throw in my vote for disliking the new emoticons. It's funny how people can become so attached to them. This revised set does look very similar to each other though. It bothers me everytime I have to look through them all to find the one I want. :-)
  • Anonymous
    April 13, 2014
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  • Anonymous
    April 13, 2014
    The comment has been removed
  • Anonymous
    April 14, 2014
    The comment has been removed
  • Anonymous
    April 14, 2014
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  • Anonymous
    April 14, 2014
    This is terrible. All of the emoticon art on our internal wiki is now broken. What were you guys thinking?
  • Anonymous
    April 14, 2014
    Here's another vote for NOT liking the new and UGLY emoticons.
  • Anonymous
    April 14, 2014
    New smileys are too bad.. :'(... please change them as soon as possible. Bring some smileys like WhatsApp. :)
  • Anonymous
    April 14, 2014
    Remove the toothless and emotionless smilies. They are terrible bring back the old ones.
  • Anonymous
    April 15, 2014
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  • Anonymous
    April 15, 2014
    seriously..give me AIM. spacing, emoticons and hard to place windows. get it together MS
  • Anonymous
    April 15, 2014
    One of the most wonderful things about software is the ability to customize it. By the same token, when a useful piece of software does not allow any customization, it becomes much less desirable and less useful. Please allow for more attractive choices of emoticons as the current ones are almost universally perceived as being ugly. I've not heard anyone in my organization say otherwise.
  • Anonymous
    April 15, 2014
    Emoticons issue might appear to be a minor thing... But obviouly it is not!!! MS please hear the people and improve this last set of awful emoticons ASAP!!
  • Anonymous
    April 16, 2014
    The emotes are a big negative - lots of people not happy with them. Bring back the old ones - if they're not broke, don't fix them!
  • Anonymous
    April 16, 2014
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  • Anonymous
    April 16, 2014
    Also within our organisation we are not pleased (to say the least..) about these useless emoticons. We have colleagues all around the world and only few have English as their native language. With Lync you can use emoticons to provide some "intonation" to an otherwise only read text in the hope to avoid misinterpretation.
    But who seriously dares to use THESE new horrific ones?!?! One smiley face looks scarier than the other...
    Free chat programs offer a wide range of useful emoticons while a paid packaged one like Lync reduces the quantity and quality..., the mobile versions don´t even offer any emoticons. Dear MS, it is 2014...
  • Anonymous
    April 16, 2014
    Seriously, MSFT. You got to be kidding. These new emoticons are absolutely absurd. bring back the old ones, PLEASE. The next commenter below me will agree.
  • Anonymous
    April 16, 2014
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  • Anonymous
    April 16, 2014
    I luuuuv it, 5/5 will buy again
  • Anonymous
    April 17, 2014
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  • Anonymous
    April 17, 2014
    Also.. I'm just curious how emoticons THIS ugly could've ever gotten the green light... ever. Or this whole version as a matter of fact. It looks like no amount of serious testing took place in a real office environment, or ALL the things I encounter on a daily basis would've been picked up.
  • Anonymous
    April 17, 2014
    And another one that thinks the new icons are really ugly and working with them on 2560x1920 is really funny .. so - no use at all.
  • Anonymous
    April 21, 2014
    "I understand the whole disliking them but some of the comments about wanting to stop using a top notch product because of something like emoticons sounds ridiculous"

    I think that's the problem right there :)

    Communicating when not in the same physical space isn't at all the same as being able to look at and take cues from body and facial movements, smiles, eyes etc. So, we try our best to mimic a bit of that by using emoticons/smileys. In a way, quickly and easily presenting a bit more of ourselves and our feelings than we can using only letters and words. In this sense, having a useful set of emoticons isn't just a funny add-on, it's an essential foundation for successful communication. Important stuff.

    My suggestion: embrace emoji (this one http://en.wikipedia.org/wiki/Emoji), at least as a nicely integrated alternative. Seems to be the choice of millions. And they are adorable.
  • Anonymous
    April 23, 2014
    These emoticons are now miserable. Additionally, Lync should absolutely support additional emoticons. The replaced emoticons had so much more character and whimsy. Now they are just depressing. And why remove the hugs? Half the icons aren't even as clear as they used to be. The dog, cat, snail, sheep, all creepy now.
  • Anonymous
    April 23, 2014
    Horrible emoticons!
  • Anonymous
    April 23, 2014
    Just installed the update in our office and the uptake of the emotions are not great - Please, please, please give us the older ones back - Or at least give us some acceptable icons moving forward!
  • Anonymous
    April 23, 2014
    I miss (}) and (gtr). Please revert back to the old emoticons. Or give us a choice of the type to display (it must be a bit like a font?)
  • Anonymous
    April 23, 2014
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  • Anonymous
    April 24, 2014
    Another vote down for the new emoticons, they are absolutely dreadful. Please bring back the old ones, or better still, allow us to customise them ourselves. The big smile icon looks sinister, the sick smiley looks like Hannibal Lecter, and the tongue smiley looks like he has his mouth open. Who on earth authorised these?!
  • Anonymous
    April 24, 2014
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  • Anonymous
    April 24, 2014
    Please put back the old emoticons. If you want to add new choices, fine. But in this case, the new are no substitute for the previous.
  • Anonymous
    April 24, 2014
    Yes, give us the old emoticons back! The new ones look evil
  • Anonymous
    April 24, 2014
    I agree that these emoticons are awful. Based on all the comments I've read about others really disliking them would lend to the lack of ridiculousness in perhaps not wanting to use a product that makes you unhappy. People use these emoticons to convey in a message what they cannot say in person...a creepy cat or toothless smiley obviously isn't fitting the bill. Please, Microsoft....listen to your customers and fix this.
  • Anonymous
    April 24, 2014
    Yep, I have to agree, they're really ugly... I don't think it's irrelevant: when you have a great app and the user interface is ugly, people don't enjoy using it...
    I'll say that MS should be paying more attention to this given that the whole idea behind Lync is allowing people to communicate better.
  • Anonymous
    April 25, 2014
    Adding a +100000000000000000000 to remove these absolutely HORRENDOUS emoticons.... Go back to the old ones!

    I couldn't agree more with what Adrienne said 2 posts before mine, "People use these emoticons to convey in a message what they cannot say in person...a creepy cat or toothless smiley obviously isn't fitting the bill"... We use Lync pretty much constantly in the office and a correctly placed emoticon can make sure the sentence you wrote gets the appropiate "meaning" when someone else reads it, but these disgusting-looking things are just creepy.
  • Anonymous
    April 25, 2014
    Oh, and I forgot to add, while I'm at it, I also can't believe Lync STILL doesn't remember chat window size.
  • Anonymous
    April 29, 2014
    arggggghhh! i never thought i'd get upset about changing some emoticons but i mean - come on! these new ones are awful - please at least revert to the old ones.
  • Anonymous
    April 29, 2014
    Wow - I thought I would be one of only a few people to notice the change from good emoticons to horrid. Was I wrong on that one! These, dare I say 'new' emoticons, look to be drawn by a 2nd grader that was held back twice! Back to the original emoticons MS! NOW!!!
  • Anonymous
    April 29, 2014
    New emoticons are just bad. I need ({)(bah)(} back, for reasons.
  • Anonymous
    April 29, 2014
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  • Anonymous
    April 30, 2014
    Worst emoticons ever!!!
  • Anonymous
    April 30, 2014
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  • Anonymous
    April 30, 2014
    Ugly smileys! Microsoft should release an update!
  • Anonymous
    May 01, 2014
    Ugly smileys! No fun... The other ones moved and where easier to read. Why change something that everyone liked.
  • Anonymous
    May 02, 2014
    I concur with Antonia. We are a global company and emoticons can and do provide further clarity to a simple or complex message. These new emoticons are simply awful ... and that is an understatement. For Lync trying to be 'open', they keep doing stupid stuff like this ... stupid also an understatement.
  • Anonymous
    May 05, 2014
    Seems like Microsoft ruined the Lync 2013, that's one of the best chat tool available. The new emoticons seems stupid and like 1900s.
  • Anonymous
    May 06, 2014
    +1 for the old emoticons, Ctr+Tab and the old spacing.
    Never change a running system!
  • Anonymous
    May 06, 2014
    1/10 would emoticon again
  • Anonymous
    May 06, 2014
    MS better have a fix to bring back the old Emoticons. You should FIRE whoever approved that change. Idiots
  • Anonymous
    May 07, 2014
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  • Anonymous
    May 07, 2014
    I see that Outlook.com (Hotmail) has deployed the same emoticons we love to hate in Lync 2013, this makes we afraid this is a Integrated Design Course Change and that we won't be seeing any major change any time soon... which is a shame :(
  • Anonymous
    May 07, 2014
    A nice Example:
    http://ixd101.files.wordpress.com/2012/08/smileys.png?w=470&h=415
  • Anonymous
    May 07, 2014
    Is nobody going to ask why there is a sheep? Some of these dont make any sense! And I agree, CHANGE THEM BACK!!
  • Anonymous
    May 08, 2014
    Nice Microsoft.. Real nice... FAIL!
  • Anonymous
    May 08, 2014
    I'm agree with all of you, in my case, one actualization change the movility of the emoticons, then another actualization change them again to this ugly ones? that insane... bring them back!... the old ones, including their movility, and the (BYE) emoticon... I miss it
  • Anonymous
    May 09, 2014
    MC - yeah, this seems to be a two-step approach. I also noticed the old emoticons were there for a short time but without the animated effects. And now they're even worse. The tooltip descriptions for a bunch of these don't really match up to the actual emoticons anymore.
  • Anonymous
    May 11, 2014
    A huge disappointment in these emoticons. I am definitely receiving and sending less messages after the patch. There were a few coworkers where we would just send icons in most of our messages but now we actually walk to each other's cubicles. Maybe that's a good thing. Fix the emoticons. Add the ability to add more icons too.
  • Anonymous
    May 13, 2014
    It wouldn't be so bad if they at least followed the same format between versions, such as Lync 2010 and Lync 2013. This is causing confusion when old or new emoticons respectively are used in chats and not everyone is on the came client.

    Let me jump on the bandwagon to say that the Lync 2013 emoticons need to be looked into, for both compatibility with older client versions as well as their design.
  • Anonymous
    May 15, 2014
    Up grade? they call this and upgrade? How can they call the new emocticons an upgrade?
  • Anonymous
    May 16, 2014
    The EMOTICONS STINK!!! BRING BACK the animations, the red angry person, these stink!! The smiling ones look like they came out of a horror movie.
  • Anonymous
    May 16, 2014
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  • Anonymous
    May 16, 2014
    The comment has been removed
  • Anonymous
    May 19, 2014
    Sorry, but I really do not like these new emoticons.. Please, bring back the old ones..
  • Anonymous
    May 20, 2014
    Never before has an upgrade felt so much like a downgrade. I work in IT and communicate all day via IM. I'm with all of the other commenters that I never use :D anymore because there are no teeth and the mouth looks like a blob. I'm afraid that my cheesy smile won't be taken the same way. This toothless smile is creepy. Bring back the old emoticons!
  • Anonymous
    May 20, 2014
    Terrible emoticons. What were they thinking???
  • Anonymous
    May 21, 2014
    Microsoft SUCKS!!
  • Anonymous
    May 22, 2014
    Terrible emoticons.
  • Anonymous
    May 22, 2014
    If this is any indication of the new MS under the new CEO... I better go get a PS4 and brush up on my Linux skills. Who in their right mind would approve that change, did their kid draw those or something? Total fail.
  • Anonymous
    May 23, 2014
    Worst emoticons EVER. Lync broke down, Stop, Jabber Time - You can't use this, You can't use this, You can't use this, You can't use this - Lync broke down, stop, Jabber Time!
  • Anonymous
    May 23, 2014
    Since it's my birthday, I'll give myself the present of adding to the volume on this one. Terrible emoticons and WE WANT OUR HUGS back. If I go into a physical meeting and see someone I'm professionally very close to, they might get a hug. But virtually I can no longer do that. It's ridiculous. That's how it's affected my business, I can no longer properly express professional closeness with important internal and external contacts.
  • Anonymous
    May 23, 2014
    I use Lync primarily for remote colleagues and a lot of them are ESL. This emoticons are useless now and will really cause a lot of communication issues.
  • Anonymous
    May 27, 2014
    Absolutely dreadful upgrade of the Emicons. pre SP1 you could clearly see the expression in the emicon. now you need an mangifying glass to see the expression being conveyed. What were MS thinking .....!!!!!
    Let alone retiring a number of the better ones. Defnitely a larget step backwards. Some one dropped the ball on this one and it fell into the toilet.
    BAD BAD BAD.....
  • Anonymous
    May 29, 2014
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  • Anonymous
    May 30, 2014
    The comment has been removed
  • Anonymous
    May 30, 2014
    I also found this page hoping for a way to revert back to the old icons. As someone else said, it's important to have additional ways to communicate non-verbally. The icons were very helpful, including the sheep. Please keep the sheep - we use it when someone gets off track and isn't making relevant sense. Perfect place for a sheep... and please either bring back the old emoticons or let us import our own.
  • Anonymous
    May 30, 2014
    The comment has been removed
  • Anonymous
    May 30, 2014
    I have, like others, been searching for a way to revert my 'smilieys' to the pre-sp1 version. Evidently there is nothing I can do but live with these. With apologies to the creators, they are truly ugly. I have noticed I am using them less frequently than I previously did. I find it hard to believe they were changed to minimize size or for bandwidth considerations>
  • Anonymous
    June 03, 2014
    Just chiming in to add another organization that is highly disappointed with the change in emoticons. We recently changed off Lotus Notes to Outlook 2k13. The downgrade from Sametime to Lync was already hard to swallow, but this latest change from passable emoticons to these late 90s emoticons is unacceptable to many in my organization. Please revert so I don't have to field any more calls about these atrocious emoticons!
  • Anonymous
    June 04, 2014
    Horrible and ugly emoticons. Animations removed ! The old set was just nice.
    If you cannot make better atleast dont make them worse.
  • Anonymous
    June 05, 2014
    Is there a problem ticket open on this that we can refer to and escalate to our account managers. Seriously thinking about forgoing a Lync 2013 upgrade and moving to webex/jabber. the product is just ugly
  • Anonymous
    June 05, 2014
    OMG ICON FAIL! Who approved this blasphemy?
  • Anonymous
    June 05, 2014
    Err emoticons, sorry. Got a little emotional there. (!)
  • Anonymous
    June 05, 2014
    The comment has been removed
  • Anonymous
    June 06, 2014
    I came here looking for how to revert those new emoticons as well. They are truly creepy. Please let us have the old ones back. For now, I have turned off emoticons on Lync. I am a bonafide emoticon lover - but my nerves can only take this many toothless smileys before they start having a breakdown.
  • Anonymous
    June 09, 2014
    Truly bad Icons!!!
  • Anonymous
    June 09, 2014
    MS, pretty please? Give us old one...
  • Anonymous
    June 09, 2014
    Just wanted to also post my disappointment of Microsoft changing the emoticons to these amateurish images. I'm a little less happy inside every time I use the new hideous icons. Please bring back the old ones.
  • Anonymous
    June 09, 2014
    The comment has been removed
  • Anonymous
    June 11, 2014
    Just tried to give a virtual hug to a colleague. I could not. Good to see the support for the old emoticons. Restoring missing ones would be a good start.
  • Anonymous
    June 13, 2014
    The comment has been removed
  • Anonymous
    June 18, 2014
    I assume MS's goal was to make a running joke of these new emoticons? If so, well done! Our org makes fun of them nonstop. >_< *smh
  • Anonymous
    June 18, 2014
    Teenagers use emotions... it's not important in a product like Lync. They are anoying anyway. Delete them all.
  • Anonymous
    June 23, 2014
    Whether or not you use the emoticons (I can see some businesses may regard them as unprofessional) I'm flabbergasted that the new set got past quality control. I work in Commercialisation - this would be a "stop the job".
  • Anonymous
    June 24, 2014
    The comment has been removed
  • Anonymous
    June 25, 2014
    the "patched" emoticons are awful; lync shows them as a certain size which overemphasizes the facial features. This makes them look sloppy with their eyes, mouth horribly blackened - they do look scary. I miss the animated wink the most.
  • Anonymous
    June 25, 2014
    The new emoticons are horrid. Not only are they ugly, they are smaller and there are less choices. Please revert back to the larger more personal emoticons and add bunches more. They are what make our day here at work.
  • Anonymous
    June 26, 2014
    That's why MS is way behind Google & Apple.
  • Anonymous
    June 26, 2014
    It needs to be said again. The emoticons look like they were designed by a sick 3-year old.
  • Anonymous
    June 26, 2014
    My company just upgraded to LYNC 2013 and my group and I can't get over these hideous emoticons. They are HORRIBLE. Microsoft needs a patch, an update, something to get rid of these things. I can't believe anyone approved these for use and this hardly seems like an upgrade. Total disappointment.
  • Anonymous
    June 27, 2014
    Geesh, seriously, M$?! These Lync 2013 emoticons are really bad. Why did M$ even change them? Makes no sense. I was forced to upgrade to Lync 2013 - no choice at work. When coworkers using older version of Lync send me a message, I have to look at those yucky-very-basic-no-creativity little things. Who ever thought of the idea to change the emoticons should go back to art skool and take the classes again!
  • Anonymous
    June 30, 2014
    The comment has been removed
  • Anonymous
    July 02, 2014
    Ugliest emoticons ever. Do you reckon Lync is programmed in a similarly ugly way?
  • Anonymous
    July 02, 2014
    The comment has been removed
  • Anonymous
    July 03, 2014
    The comment has been removed
  • Anonymous
    July 03, 2014
    Is this what happens when you let developer validate there own code in Agile?? How this ever got through validation with what ever user group tested it. People keep asking me what the Emoticon meant that I sent...what is the point of having this function at all if you are by design (and I do say that loosely) making it unusable. In new product development...what happened to the common sense approach "if its not broken, then don't try to fix it"
  • Anonymous
    July 03, 2014
    I can't hold my tongue, I must join the others. How long must we live with these horrible emoticons?
  • Anonymous
    July 04, 2014
    Indeed, new emoticons are awful! The designer, whoever he / she / they were, should be fired and never allowed to touch any end-user product!
    Black teeth or no teeth, I can't decide which is worse...
    Also I can hardly tell what the new emoticon is supposed to show...

    At least allow the end-users to switch back to the previous versions PLEASE!

    What happened for me is that I had an issue with Lync synchronizing my status based on my Outlook calendar. None of the previously released patches fixed that problem, I tested several. With SP1 not only did this problem persist, I also got these awful new emoticons.
    Users will simply install the older version...
  • Anonymous
    July 08, 2014
    The comment has been removed
  • Anonymous
    July 09, 2014
    about the same flabbergasted feeling I had yesterday when Germany beat Brazil 7-1 in the world cup football, I am now flabbergasted about the Lynch 2013 smilies. How could these have passed the quality checks of Micorsoft? They are so bad, it must be a joke, right? If I found a genielamp right now which gave me 3 wishes, I'd use one on firing the person approving these smilies.... unbelievable! Give us the old ones back! They were GREAT! :-(
  • Anonymous
    July 09, 2014
    The comment has been removed
  • Anonymous
    July 11, 2014
    I concur with all that are frustrated about the new emoticons.... The old ones made Lync meetings fun! Any word from Microsoft?
  • Anonymous
    July 11, 2014
    Let me also express my displeasure.... ok, ok, total hatred from the new, loathesome and ugly emoticons. Bring back the old ones please!
  • Anonymous
    July 14, 2014
    I was an occasional user of the old emoticons, but the new ones are unusable. Even leaving the aesthetics aside, from a purely interface-usability perspective, they are too homogeneous to be useful - if I receive one I have to lookup the meaning by hovering over the relevant emoticon in the full list. This to me is another example of the current trend to flatten and simplify the UI. However those changes are generally driven by a desire to remove Skeuomorphism from the UI. Emoticons in my view come into a completely different category of interface design as they convey emotion not function and are by definition symbolic. By abstracting and oversimplifying them, meaning is lost.
    If Microsoft insist on retaining the new ones, they should provide a tool tip with the meaning when the received emoticon is hovered over (please dont take that as a serious suggestion).
    And while I am at it - please, please allow the main window to be reduced to a size where it doesn't take up 25% of my laptop screen. I still use a mouse and do not need a prodding-interface.
    Please note - I am impressed with the improved connectivity and Outlook/Exchange integration with each new update, but it seems to have been at the expense of the core instant messaging functionality. Don't forget your roots!
  • Anonymous
    July 14, 2014
    So it has been almost half a year of customer complaints about the horrible emoticons and still nothing has been done? Come on Microsoft.
  • Anonymous
    July 15, 2014
    We upgraded this week, and the awful emoticons are all anyone is talking about. You can't even tell what some of the smileys are meant to be without hovering over them... Why make them so crude and ugly? I know Lync is a product for business, but if you're going to have smileys at all, they should be fun. Or just don't have them at all. Anything but this!
  • Anonymous
    July 15, 2014
    Adding absolutely no value to this string of discussion but I HATE HATE HATE these emoticons!!!!!!!!!!!!!!!!!!!!!! Couldn't MS have just left good enough alone??!?!?!
  • Anonymous
    July 16, 2014
    Is there actually anyone out there that like them. Surely there must be a way of reverting them back?
  • Anonymous
    July 16, 2014
    Please provide an option to revert to the old emoticons and even to upload additional sets.
  • Anonymous
    July 16, 2014
    The comment has been removed
  • Anonymous
    July 16, 2014
    Never knew there were more people outraged by the new Lync emo's than compared to the number of supporters of Modi in India :D
  • Anonymous
    July 17, 2014
    Another voice that the new icons are terrible. Please provide a method to change them back!
  • Anonymous
    July 17, 2014
    The comment has been removed
  • Anonymous
    July 22, 2014
    Just had these new emoticons forced on me by an enterprise-wide automatic update - they are truly horrible. They have no outline, which makes them look like potato prints.
  • Anonymous
    July 22, 2014
    Like almost everyone else here, I hate these new emoticons. Our organisation only just updated to them and we still have the old Comminicator in place with the old icons. So as some of the old icons have actually disappeared e.g. the two hug emoticons have now gone, if someone on Communicator sends you a hug, you only get ({) or (})... Now that is a major compatibility fail between two of Microsofts own products. Still, it's good to see Microsoft continue down the slide to obscurity and irelevance.
  • Anonymous
    July 22, 2014
    The comment has been removed
  • Anonymous
    July 22, 2014
    In reply to Todd... this is what happens when everyone starts emulating Apple as if they are the goose that laid the golden design egg.

    Maybe that's why there is a sheep emoticon, because Microsoft just love to be sheep and follow the herd. Off the cliff if needs be.
  • Anonymous
    July 22, 2014
    The comment has been removed
  • Anonymous
    July 28, 2014
    Ditto on the Skype recommendation - Skype always had wonderful animated icons, don't you guys like own Skype (and their emoticons) now?

    I think at this point, it needs to be an option, 'Classic Emoticons' (for emoticons prior to 2013SP1), 'Modern Emoticons' (that's most positive spin I can put on the current icons, or 'Skype Emoticons.'
  • Anonymous
    July 29, 2014
    The comment has been removed
  • Anonymous
    July 29, 2014
    The comment has been removed
  • Anonymous
    July 30, 2014
    Why don't you support themes for enoticons too ?
  • Anonymous
    July 31, 2014
    Who really cares about emoticons? Good grief. You guys have too much time on your hands.
  • Anonymous
    July 31, 2014
    Bring back old emoticons!!!!
    Bring back old emoticons!!!!
    Bring back old emoticons!!!!
    Bring back old emoticons!!!!
    Bring back old emoticons!!!!
  • Anonymous
    August 01, 2014
    "Who really cares about emoticons? Good grief. You guys have too much time on your hands."

    Do you imagine how many support calls have originated because of the confusion generated by the new emoticons?
    This change is costing money!
  • Anonymous
    August 04, 2014
    Very simple really.......an update is great.....when it address all facets of the product. As this is a communication tool.......you just ruined it by rolling back the emoticons to images that look like they're from the 1990's.

    It's a complete failure an oversight from your design team. Listen up and provide a set that are better than your best!
  • Anonymous
    August 11, 2014
    Yes, the emoticons are ugly. Please bring back the old ones!
  • Anonymous
    August 18, 2014
    The comment has been removed
  • Anonymous
    August 18, 2014
    (gtr)(gtr)(gtr)(gtr)(gtr)(gtr)(gtr)(gtr)(gtr)(gtr)(gtr) just not the same :(
    Bring it back please! please!! Pretty Please!!!
  • Anonymous
    August 18, 2014
    The idea of emoticons in what is supposed to be a professional tool is questionable enough. The fact that you cannot suppress them, either en-masse or indivdividually, is even worse, I typed vendor(s) in a comment to be copied into an incident record and got vendor followed by a sleeping moon! Just as well the incident management tool doesn't have emoticons !
  • Anonymous
    August 21, 2014
    I can't believe that someone looked at the old emoticons, and then looked at the new ones, said to themselves....yep, nailed it.
  • Anonymous
    August 21, 2014
    The comment has been removed
  • Anonymous
    August 22, 2014
    OMG terrible emoticons! My colleague sent me a handshake emoticon, and I was like what is this, as it wasn't displayed as emoticon, but text... Come on guys, you need to fix this!
  • Anonymous
    August 22, 2014
    Where are the new emoticons???
  • Anonymous
    August 25, 2014
    With all the billion$ that M/S has made over the years, brother Bill paid how much to the Lynx team to come up with the latest Lynx emoticons? All of the Lynx team members need to go back to graphics design class & come up with a new set or revert back to pre-SP1.
  • Anonymous
    August 27, 2014
    The comment has been removed
  • Anonymous
    August 27, 2014
    Please - give us our old emoticons back! Those of us who use them do because they are expressive and fun. The new ones are not animated, and don't reflect what I'm feeling. If you want to improve the icons, add more fun animated ones to that existing palette. Please, please, please....
  • Anonymous
    August 30, 2014
    I LIKE THE NEW EMOTICONS. Why so much hate. I like flat style icons. Much more modern
  • Anonymous
    September 03, 2014
    HORRIBLE emoticons!!!! Fire the designers right now and give us old ones back!!!
  • Anonymous
    September 08, 2014
    In Lync conversation window, I wish there was a setting to reduce the space between the conversation lines. There is a lot of space lost due to the size of the picture and the name next to it. This indents all the text most than it should. Furthermore, the space between lines is really not necessary, and again reduces the useful text displayed.
  • Anonymous
    September 11, 2014
    Another HATER of the "new" emoticons. In a professional environment they look kindergarten like.

    Honest, how oh how did they get past QA? They are simply awful and suggest a total lack of attention to detail. Makes the IT department here wonder what else has been botched in the software.
  • Anonymous
    September 11, 2014
    I didn't serve in 'Nam for this.
  • Anonymous
    September 12, 2014
    The comment has been removed
  • Anonymous
    September 15, 2014
    Well September 2014 update for Lync 2013 (KB2889860) got released and still no patch for these horrendous emoticons, nor any response from Microsoft. Ignoring this issue will not make it go away.
  • Anonymous
    September 15, 2014
    Emoticons are looking nice. Thanks for giving this.


    Email:dev@androdeveloper.com
    http://www.androdeveloper.com/
  • Anonymous
    September 16, 2014
    that last row of new emoticons is useless, and that's why some emotis were removed, to make space for those new ones. Still ugly, flat and no longer should be called emoti anything - no emotion conveyed...
  • Anonymous
    September 18, 2014
    The comment has been removed
  • Anonymous
    September 22, 2014
    Emoticon trauma!! - Upgrade?? Really???
  • Anonymous
    September 22, 2014
    Why is it so hard to go back to the old emoticons? You also can't add your own. Heaven forbid making work fun. Even Skpe has cool ones. Why can't we use those?
  • Anonymous
    September 23, 2014
    The comment has been removed
  • Anonymous
    September 24, 2014
    Google Hangouts has better emoticons than this and that is quite the insult. Stop changing things for the sake of change.
  • Anonymous
    September 26, 2014
    The comment has been removed
  • Anonymous
    September 26, 2014
    I noticed comments about EMOTICONS since March and nothing have happen. MS, please, take sirious this comments. This peolpe is the one who made possible your paychecks. Solve the problem at ones and keep going with others issues on the company. Don't you understand, so many complains, something is happening !
  • Anonymous
    October 07, 2014
    EMOTICONS ARE TERRIBLE !!!!
    We surveyed 100 IT Consultants and 98 of them agreed that the emoticons were horrid and should revert to pre-SP1 emoticons.
    Does Microsoft even care??? What is the point of this forum anyway???
  • Anonymous
    October 14, 2014
    Any status on reverting of the emoticons to the animated, unambiguous & friendly pre-SP1 ones, We all grip about them in our meetings and chats.
  • Anonymous
    October 16, 2014
    The comment has been removed
  • Anonymous
    October 16, 2014
    I HATE THEM!
  • Anonymous
    October 17, 2014
    I can't believe Microsoft actually allowed these emoticons to be delivered. I don't have a Windows phone but i'll bet money on it they have many more likeable icons. These turned muddy and they took some away. Just doesn't make any sense.
  • Anonymous
    October 23, 2014
    Seriously Microsoft. these Emoticons are terrible. Absolutely awful! Let me guess, someone got a promotion over this change? Am I right? Someone thought this was a good idea and got a promotion?
  • Anonymous
    October 23, 2014
    Sigh, yes... ugly, ugly emoticons. Come on MS, in this day and age? Give users the ability to edit, import, save, etc. CUSTOMIZATION for something as simple as emoticons should be basic.
  • Anonymous
    October 23, 2014
    Oh, and maybe integrate spell checking? :-)
  • Anonymous
    October 24, 2014
    The comment has been removed
  • Anonymous
    October 27, 2014
    Just moved over to Outlook and Lync having spent many corp years with Lotus Notes & Sametime, not sure why I expected any better. Notes could reply or reply with history and ST could transfer files & screen scrapes. Emoticons remind me of my old Sinclair Spectrum.

    What doesn't surprise me is the lack of any sort of response from MS
  • Anonymous
    October 27, 2014
    Although the share window is a nice function
  • Anonymous
    October 29, 2014
    October and they still don't care about emoticons....doesn't surprise me but people on here keep posting for help. MS doesn't care.....
  • Anonymous
    October 30, 2014
    Our company just switched to the latest Lync.......everyone is sad about the emoticons...but can't even express their sadness because there are only microscopic smileys with black holes for mouths.
  • Anonymous
    October 31, 2014
    I think office 2013 is Microsoft's way of telling people they just don't hire competent people anymore.
  • Anonymous
    October 31, 2014
    The comment has been removed
  • Anonymous
    November 11, 2014
    The comment has been removed
  • Anonymous
    November 11, 2014
    Vile! Everything MS has changed has become absolutely painful to look at! What are you thinking? - strike that.. ARE YOU THINKING?
  • Anonymous
    November 13, 2014
    How can "downgrade" the smileys so much? They look like smileys on my phone i had 10 years ago.....
  • Anonymous
    November 14, 2014
    I have to catch my breath going up stairs and I'm still in better shape than these awful emoticons
  • Anonymous
    November 18, 2014
    Being as it's been almost a year now, I highly doubt they will be updating these atrocious emoticons. We will most likely be forced to wait for the next version of Lync. :( They really are awful though....
  • Anonymous
    November 24, 2014
    That is sad news indeed Tim!
  • Anonymous
    November 26, 2014
    The comment has been removed
  • Anonymous
    December 01, 2014
    Bring back old emotes or we riot!!!!
  • Anonymous
    December 02, 2014
    The comment has been removed
  • Anonymous
    December 02, 2014
    that is pathetic
  • Anonymous
    December 02, 2014
    Doesn't it seem obvious that the same person is commenting on bad emoticons each time?
  • Anonymous
    December 03, 2014
    The comment has been removed
  • Anonymous
    December 05, 2014
    The comment has been removed
  • Anonymous
    December 05, 2014
    Joining the chorus here... The new ones are DREADFUL.
  • Anonymous
    December 08, 2014
    Yes please revert to the old emoticons!
  • Anonymous
    December 10, 2014
    Skype for Business will fix this right?
  • Anonymous
    December 17, 2014
    Please please please give users a way to disable the keyboard shortcuts. I sometimes insert a stupid emoticon into a professional conversation where I totally don't want it. Today I inserted a beer. I admit I type fast and make mistakes, but who doesn't? This is txting after all. I hate that I can't disable this "feature" er huge annoyance.
  • Anonymous
    December 18, 2014
    I'm not sure MS have any people left who are skilled enough to fix this or even skilled enough to craft a useful and honest response to all of these negative comments. And anyway, does it care. MS now have all of it's customers completely locked in and those customers/prisoners have no choice now and can only moan about the conditions. They can't actually DO anything about it. You're better off setting up an escape committee in the mess room than you are moaning and expecting the governor to change anything. See you all in the yard for exercise, then back to the XCells.
  • Anonymous
    December 19, 2014
    What is up with these horrible emoticons. What happened to the great animated emoticons. These are ugly, so small you can't see them. This is a giant step back in my opinion. I love Lync, but get the great emoticons back.
  • Anonymous
    December 27, 2014
    The comment has been removed
  • Anonymous
    December 31, 2014
    Agree w/ comments re: emoticons. Are there no graphic designers working at MS?
  • Anonymous
    January 05, 2015
    It is amazing that an update actually managed to sabotage so many good things in this official communicator! The new emoticons are depressing and are so tiny that selecting them too is a pain. Please do revert them back.
    Other terrible issues with Lync 2013 that made my company roll back >5000 PC deployments to the older version are:
    - no option to permanently bold and italicize IM fonts. you need to select these controls each time, for each conversation. awful!
    - hover over a contact to call is GONE! now you need to dbl-click any contact to call him. awful!

    these are just a few! the bugs and major irritants are endless! Come on MS! Please dont do this. We've had faith in you for so long. DOnt let us down with these silly oversights and bugs. Please fix ASAP!
  • Anonymous
    January 05, 2015
    The comment has been removed
  • Anonymous
    January 08, 2015
    I don't like the UI at all. It wastes to much space everywhere.
  • Anonymous
    January 08, 2015
    Worst emoticons ever! Nuff said.
  • Anonymous
    January 09, 2015
    I thought i was a bit pathetic with my disappointment with the 'new' emoticons. After all, it's a business tool and maybe not the place for smileys. How delighted am I to find the rest of the world hates them too!! I'd have added a Smiley to this if he wasn't so toothless and scary lol
  • Anonymous
    January 09, 2015
    Are you people really complaining about emoticons? You all need a life or a hobby.
  • Anonymous
    January 14, 2015
    I'm so happy that all of these comments exist. I work in a very large corporate environment and every person I have talked to about these new emoticons hates them. Sick smily looks like Bane, angry face looks like it has braces, ugly ugly ugly normal smilies, :P looks just scary, "sleepy" looks like a mask from the movie Scream, I mean seriously... what were they thinking? I miss the hugs, the pooping sheep, the old (H) and :) and animated crying. Why would anyone think such ugly, childish, and disturbing emoticons as these are useful or appropriate in a workplace?
  • Anonymous
    January 20, 2015
    The comment has been removed
  • Anonymous
    January 21, 2015
    The comment has been removed
  • Anonymous
    January 22, 2015
    I agree with the emoticons, please put them back, that should be something that changes under the covers. Old ones were better but in all honesty I didn't use them a lot but definitely am not encouraged to now.
  • Anonymous
    January 26, 2015
    The comment has been removed
  • Anonymous
    January 27, 2015
    That's correct bvdk. But the reality is that you do this all the time....
  • Anonymous
    January 27, 2015
    please bring back my emoticons!!!! the toothless ones are EXTREMELY UGLY and CREEPY! What is wrong with the designer?! Did Microsoft hire a 10 yr old to draw these icons???
  • Anonymous
    February 02, 2015
    Apologies to the blog owner for the "hate". I'll avoid sharing some of the jokes my wife and I have been exchanging as she has just upgraded her workstation to this version of Lync after many years of us using the previous (2010?) edition. As far as functionality goes: The windows have huge icons, the window size has a minimum which is too large, the photos that pop up when someone communicates with you are HUGE... I mean, if I'm sitting with someone or am sharing my screen, I don't want others knowing who's just initiated a communication. The main window itself is huge... I can fit 10-11 contacts on an HD monitor. I understand that there are plenty of aging people in the workforce but we really don't need this sort of crutch! (although the toothless smilies may imply something about our missing dentures...) Seriously, I have no idea how this product compares to others "under the hood" so it may in fact be world-class as far as robustness goes, but for the people actually using it, the old Lotus Sametime from many years back seems to surpass this version of Lync by a LONG SHOT. That is, after all, the main purpose of productivity tools, no?
  • Anonymous
    February 09, 2015
    cmon for many of us emoticons at work are all we have for fun.....please bring back our fun.....
  • Anonymous
    February 19, 2015
    The comment has been removed
  • Anonymous
    February 24, 2015
    Here's another vote for the old emoticons. Everyone in my office is horrified at our inability to hug a woolly sheep! People were really attached to the cute icons and are quite upset now.
  • Anonymous
    March 02, 2015
    Come on MS, don't be like Mogabe in Zimbabwe.
    Please listen to us and fix these emoticons.
  • Anonymous
    March 05, 2015
    Just wonder....how could this pass the releases test !!??? horrible emoticons......how can I get this back to old emoticons.... :-(
  • Anonymous
    March 10, 2015
    The comment has been removed
  • Anonymous
    March 11, 2015
    Re: Terrible emoticons
    One must not mistake motion for progress
  • Anonymous
    March 12, 2015
    "New" emoticons are terrible! My company just began upgrading us all to Lync 2013, and now I'm stuck with these horrible things!
  • Anonymous
    March 17, 2015
    Seriously? More then a year has passed without any answer or solution??
    Way to go MS... This is unbelievable...
    Frankly I don't really care about the old or new, but I hate the fact that there are way too few emoticons to express everything. Especially since Skype and Windows Phone have plenty... way can't they just be used in Lync? Doesn't make any sense...
  • Anonymous
    March 17, 2015
    The comment has been removed
  • Anonymous
    March 17, 2015
    Try the new Skype for Business Technical Preview. It is an update for Lync 2013 & has got smileys from the original Skype with animation. :)

    http://blogs.office.com/2015/03/16/get-ready-for-skype-for-business/
  • Anonymous
    March 18, 2015
    Seconded, Skype for business puts an end to all this bullish*t
  • Anonymous
    March 23, 2015
    These emoticons are so terrible. How did this get released? Does Microsoft ever look at what competing products are doing? If you compare the emoticons and ability to copy and paste screenshots to Lotus Notes Sametime, Lync is a joke. Sametime allows to you to do screen captures, markups, and paste full size right from the chat clien into the client, with Lync you need to open the snipping tool, then capture, then paste into the window, where the other user can only see a thumbnail, which they use to download the image and then open in another application (MS picture manager if you have office 2010..). Sametime allows you to add custom emoticons, even animated .gif emoticons.

    Microsoft doesn't even have to be innovators, at least just copy what other companies are doing. At least do some basic product comparisons before you release. Even the MS Snipping tool is missing a bunch of basic features found in other similar tools... Get it together Microsoft!
  • Anonymous
    March 23, 2015
    The comment has been removed
  • Anonymous
    March 30, 2015
    I really like the emoticons. The new ones. I hated the old ones. I'm not sure why everyone hates them. The new ones are way cuter and easier to look at.
  • Anonymous
    April 03, 2015
    The comment has been removed
  • Anonymous
    April 13, 2015
    Dont like the new look nor the emoticons, for the rest it works fine. At work we dont use the new emoticons...awful
  • Anonymous
    April 16, 2015
    Instant Messaging (and later, voice/video calling) has been with us, in the corporate world, for 15 years
  • Anonymous
    April 22, 2015
    I hate the new emoticons . Please revert ASAP
  • Anonymous
    April 24, 2015
    Just got downgraded to Lync 2013 from 2010 and first thing I noticed - the worst emoticons I've ever seen! That and the giant pictures that popup when you call someone have made me want to abandon Lync. WHO in QC/QA approved this update?!?!?!
  • Anonymous
    April 29, 2015
    We just received a push of LYNC and everyone at the office is talking about how much they hate it all.... EMOTICONS are the worst, Just a terribly thought out update, I thought I needed to review my ownership of Microsoft, now its at the top of my list. Very sad indeed
  • Anonymous
    May 06, 2015
    I love these emoticons!
  • Anonymous
    May 06, 2015
    NoT!!!
  • Anonymous
    May 07, 2015
    The comment has been removed
  • Anonymous
    May 20, 2015
    The comment has been removed
  • Anonymous
    May 22, 2015
    so the Answer in short is that nothing was ever done to improve Lync any further because it's being replaced by Skype for Business. Let's see what that looks like once my business OK's it for roll-out.

    I hope it has better cut-paste support, and a less stringent message size limit.
  • Anonymous
    June 18, 2015
    I searched for "Lync ugly emoticons" and got here. They are really ugly!
  • Anonymous
    June 23, 2015
    The comment has been removed
  • Anonymous
    June 30, 2015
    I love how there's a year's worth of comments from all sorts of people expressing how much they dislike the emoticons. People, obviously Microsoft does not listen or care, otherwise they would have changed it by now!

    As for people getting passionate over something silly like smiley faces, it's probably just the sentiment that many of us have that Microsoft doesn't really care what we think. "The product works, what's wrong with you people wanting it to look pretty?!!"
  • Anonymous
    July 09, 2015
    It seems the bad emoticons are due to Microsoft transitioning to the "minimalistic" view for everything, which is a very bad change in my opinion. If i wanted static single color displays, I'd stick with a green, orange, or gray dumb terminal! I thought technology was improving!
  • Anonymous
    July 29, 2015
    I think the inspiration for the emojis were cavemen paintings. Change them please!
  • Anonymous
    August 11, 2015
    The comment has been removed
  • Anonymous
    September 01, 2015
    Is anyone at MS reading this - are we all wasting our time - let add my own emoticons..........
  • Anonymous
    September 03, 2015
    The emoticons are dreadful It seems like a real step backwards... Please fix this MS
  • Anonymous
    September 25, 2015
    Dear Microsoft,
    The emoticons in your 2013 release of Lync are hideous.
  • Anonymous
    September 29, 2015
    The comment has been removed
  • Anonymous
    October 30, 2015
    Lync 2010 was okay... at least it worked. Lync 2013 is a joke. Everything from cut/copy and paste, to remote sessions with multiple monitors being a PITA (if you change focus to a local app, then go back to the lync session, the friggen computer dings at you until you click off of Lync, then back in. This was NOT an issue in 2010) to the asinine emoticons. I truly loath Lync 2013, especially the emoticons. We are a global company, as well, and the smileys are useless. It's embarrassing. It's also appalling that a company can take a decent product and upgrade with garbage, and call it a day.
  • Anonymous
    November 04, 2015
    The comment has been removed
  • Anonymous
    November 04, 2015
    I've read this whole thread and still yet to see an update from Microsoft? Is emoticons a serious matter to them or is it just something that will be shrugged off and have to deal with? Please let us know. Thank you.
  • Anonymous
    November 11, 2015
    microsoft doesn't care
  • Anonymous
    November 17, 2015
    Having just "upgraded" from Lync 2010 to Lync 2013, I can state without a hint of doubt or hesitation it is the most terrible "upgrade" I've ever seen for a piece of software. You take a perfectly good user experience, make it ugly and terrible, and add friction to many important user scenarios and use flows. I now positively hesitate to use Lync, and will at any point where I have the chance, choose another collaboration tool over Lync. The emoticons simply confirm this overall frightful experience. When introducing change to any piece of productivity software, please bring in someone like me to tell you the change is horrible, to avoid a disastrous fall in reputation and trust. Yikes....!
  • Anonymous
    March 23, 2016
    Horrible emoticons. SP1 was bad though too... who in MS approved going from bad to worse!? frustrated smiley SP3! SP3! SP3! SP3! SP3! SP3! SP3! SP3! SP3! SP3! SP3! SP3!