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Business Contact Manager 2010: Duplicate Business Contact Manager folders

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Symptoms:

When users launch an Outlook profile that has Business Contact Manager associated with it , they notice duplicate folders for Business Contact Manager in the Navigation pane.

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Note : Closing and re-launching Outlook or removing and re-adding Business Contact Manager from the Outlook profile doesn't resolve the issue

Cause:

Corrupt view in the navigation pane .

Resolution:

We were able to resolve the issue by launching Outlook using the resetnavpane command line switch.The switch clears and regenerates the Navigation Pane for the current profile.

More Information:

For more information, please see the below link:

https://office.microsoft.com/en-us/outlook-help/command-line-switches-for-outlook-2010-HP010354956.aspx

Thanks & Regards

Rahul Thomas