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Prepare for your CRM 2013 certifications - New MOC material

In case you missed it - four new draft courses now published to Microsoft Dynamics Readiness and Training (PartnerSource)

  • Customization and Configuration in Microsoft Dynamics CRM 2013 - link
    This course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include security; creation and configuration of entities; design of forms views and charts; auditing and solutions. The course describes each topic and how each topic relates to the other topics to produce a full configured, effective solution. (Course Number 80542)
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  • Installation and Deployment in Microsoft Dynamics CRM 2013 - link
    This course provides you with the skills to install and deploy Microsoft Dynamics CRM 2013. The training material focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics CRM, and the installation instructions for the primary Microsoft Dynamics CRM components: the Microsoft Dynamics CRM Server, the E-Mail Router, and Microsoft Dynamics CRM for Office Outlook. The course also covers upgrading from earlier versions,  configuring an Internet-facing Deployment and administration tasks. (Course Number 80539)
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  • Customer Service in Microsoft Dynamics CRM 2013 - link
    This training introduces Microsoft Dynamics CRM service management functionality and explains how it helps you track information about cases, customer complaints or requests, and small projects. You will learn how to use the knowledge base and discusses how you can browse, locate, and share information in the repository. It also discusses how to create, manage and use teams and queues in Microsoft Dynamics CRM (Course Number 80545)
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  • Sales Management in Microsoft Dynamics CRM 2013 - link
    This training introduces the capabilities of Sales Management in Microsoft Dynamics CRM that allow you to track and manage the sales process from potential to close. It provides insight on using the Product Catalog and process sales information. It also introduces some of the tools used to analyze and report on sales information. (Course Number 80546)

Start preparing for those CRM 2013 certifications now - your certifications is a very valuable asset to you and your company.

 

See also

  • Microsoft Dynamics Customizable Training Pack (for Microsoft Partners) - a convenient, cost-effective way to build knowledge for your organization.
    Gain unlimited access to a wide range of Microsoft Dynamics titles and training formats, including on-demand E-Learning and self-study training materials. Choose what works best for you. If your organization is not ready to purchase a Partner Service Plan and still wants unlimited access customizable to the Microsoft Dynamics technical training benefits, the Microsoft Dynamics Customizable Training Pack is a perfect fit. - link

 

For updated links (since the original post above) please see this post:

https://blogs.technet.com/b/lystavlen/archive/2014/02/27/train-and-certify-for-crm-2013-moc.aspx

Comments

  • Anonymous
    January 01, 2003
    http://blogs.technet.com/b/lystavlen/archive/2014/02/27/train-and-certify-for-crm-2013-moc.aspx

  • Anonymous
    January 01, 2003
    thanks for sharing.

  • Anonymous
    January 01, 2003
    hi,
    Thanks for helpful article, my company is planning to go for CRM 2013 and this will surely help me get trained !

  • Anonymous
    November 17, 2013
    Excellent MOC. Thanks for sharing

  • Anonymous
    November 18, 2013
    Any idea on when these will be available for the general public?

  • Anonymous
    November 21, 2013
    Todd: The CRM 2013 training courses and certifications should be available for general public by the end of the year

  • Anonymous
    November 23, 2013
    Hi, I am completely new working with Dynamics, and in my company we have got installed Microsoft Dynamics 2013. My company is interested to pay me courses and exams related with this version. If you are in my position which courses you would start? If you were in my position what course you do? Regards, Carlos

  • Anonymous
    November 24, 2013
    Try search courses in MVA. www.microsoftvirtualacademy.com

  • Anonymous
    November 27, 2013
    It is cost, effective, unique and provides thorough usage of technology throughout the organization. Can't wait for <a href="http://www.iesgp.com">Microsoft Dynamics Training</a>

  • Anonymous
    January 21, 2014
    the links in your article are not working anymore, can you provide updated links?

  • Anonymous
    January 30, 2014
    Can you please update the broken links? Thanks!

  • Anonymous
    February 12, 2014
    The link is broken. Please advise.

  • Anonymous
    February 17, 2014
    Need MOC material source path for CRM 2013 Applications exam (MB2-700). Can anyone please share the path? Email me: abhidoiphode@gmail.com

  • Anonymous
    February 18, 2014
    Here are the link for 1. Sales Management in Microsoft Dynamics CRM 2013 - (https://mbs.microsoft.com/partnersource/northamerica/readiness-training/student-training-materials/couse80546) 2. Customer Service in Microsoft Dynamics CRM 2013 - https://mbs.microsoft.com/partnersource/northamerica/readiness-training/student-training-materials/course80545 Hope this helps... Abhi

  • Anonymous
    February 27, 2014
    Since my blog post from mid november last year " Prepare for your CRM 2013 certifications - New

  • Anonymous
    February 27, 2014
    Since my blog post from mid november last year " Prepare for your CRM 2013 certifications - New

  • Anonymous
    April 22, 2014
    tx Abhi :)

  • Anonymous
    May 27, 2014
    Could you please share the MOC material of MB2-700 CRM 2013 Applications exam. nasmifive@yahoo.com

  • Anonymous
    August 08, 2014
    Hi,

    I am a .net resource with no prior experience in CRM. But my interest is driving me to get certified in CRM module. Can anyone pls guide me for which certification should i go for a functional role in CRM?
    Pls help, i am in desperate need...

  • Anonymous
    January 13, 2015
    Can u please chare MOC material of MB2-703 Customization and Configuration in Microsoft Dynamics CRM 2013 to saidatha.n@gmail.com

  • Anonymous
    January 22, 2015
    Not working, need a partner access... How to get that?

  • Anonymous
    January 22, 2015
    Someone can share the Customization and Configuration in Microsoft Dynamics CRM 2013 document on mlapierre@cldlaval.com ?

    I think Microsoft way strange. If you want to get document to study to pass certification you need to be a partner...But, to be a partner we must have the certification. Someone get that?

  • Anonymous
    January 25, 2015
    Hi, is any one generous enough to share the MOC material of MB2-703 Customization and Configuration in Microsoft Dynamics CRM 2013? I am already 2011 certified, I just got laid off this week and thus no longer have access to the partner network. Please help and I will be ever so grateful! with driven996@gmail.com - Thank you in a big way!

  • Anonymous
    January 26, 2015
    The comment has been removed

  • Anonymous
    February 20, 2016
    Not that I'm counting but I just realized one of my blog posts actually is closing in on 100k views