Fixing component store corruption in Windows 8 and Windows Server 2012

아티클
09/26/2012

One of the most used tools when fixing corruption for Windows Vista, 7, 2008 and 2008 R2 was the System Update and Readiness Tool (KB947821), commonly called CheckSUR. The CheckSUR tool was an excellent way for most people to see what corruption had happened on their store, and potentially fix that corruption if the tool contained the payload to do so. I’ve written in the past how to use this mechanism to also fix corruption when the CheckSUR utility doesn’t include the payload for your files to “fool” CheckSUR into resolving the problem without needing to do all sorts of whacky permission changes (https://blogs.technet.com/b/joscon/archive/2010/05/26/using-checksur-and-update-packages-to-fix-corruption.aspx).

The way this works in Windows 8 and Windows Server 2012 is different, in a fantastic way. It’s called Inbox Corruption Repair and it brings the functionality of CheckSUR into Windows rather than requiring a separate download to get the utility like you do now. This is exposed in two ways, the first is really unseen by the end user and happens when we detect a corrupted state when attempting to install fixes via Windows Update. When this happens, we'll fix the corruption silently and then re-install the prior packages. The manual way to use this tool is via DISM. The way this is exposed is via the DISM /Cleanup-Image functionality. Here’s what the available switches do:

/CheckHealth: This checks to see if a component corruption marker is already present in the registry. We’ll inform the user if there is corruption but nothing is fixed or logged anywhere. This is merely a quick way to see if corruption currently exists. Think of it as a read-only CHKDSK. This operation should be almost instantaneous.

/ScanHealth: This checks for component store corruption and records that corruption to the C:\Windows\Logs\CBS\CBS.log but no corruption is fixed using this switch. This is useful for logging what, if any, corruption exists. This operation takes ~5-10mins.

/RestoreHealth: This checks for component store corruption, records the corruption to C:\Windows\Logs\CBS\CBS.log and FIXES the corruption using Windows Update. This operation takes ~10-15mins or more depending on the level of corruption.

As an example, if you wanted to run this utility against your local component store to check for corruption and you wanted it to repair everything as it found it you would run the following command: DISM /Online /Cleanup-Image /RestoreHealth

So a couple of things of note here:

CheckSUR.log is not created using Inbox Corruption Repair, this logging has now been rolled into CBS.log
I would typically recommend you run /RestoreHealth if you suspect corruption as it will record and fix issues and takes about the same time as /ScanHealth.
This functionality is also present in Windows PowerShell and can be scripted across an environment
Windows Update or a network available WIM are valid recovery sources but WSUS installations are not. This is important because if you have WSUS enabled in your environment, there is a chance that your repair operations may be captured by the WSUS Servers and not be properly serviced. You can control this behavior using Group Policy or the /LimitAccess switch
If you decide to block Windows Update and use a local source WIM, the WIM will only be able to recover payloads present in that WIM. This means that you’ll need to update your WIM files accordingly to match the patch level of your environment or you wont successfully recover.
CheckSUR will continue to be available for down-level operating systems prior to Windows 8 and Windows Server 2012 and will continue to get updated

These changes are really fantastic in my opinion because you no longer need to attempt to move files from other servers, manipulate permissions or “hack” other utilities to get corruption resolved. Windows Update is updated frequently so that it contains all of the payloads necessary to repair corruption. And above all else, Inbox Corruption Repair can repair both payload files and manifests (CheckSUR only did manifests) which is a HUGE win for you and I as customers.

As always, ask questions here.

--Joseph

Comments

Anonymous
January 01, 2003
@warder glad it worked out for you. I didn't see the comments til this morning so I'm glad you figured it out.
Anonymous
January 01, 2003
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Anonymous
January 01, 2003
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Anonymous
January 01, 2003
@Vadim; Glad that worked for you. Thanks for reading :)
Anonymous
January 01, 2003
Ok. Managed to fix the display driver and logged in to Windows (not in safe mode). Hoorah! The DISM managed to fix the store. Couple of suggestions:

Tools like this must be able to run from safe-mode.
It's very uncool when a corrupted manifest file prevents Windows from booting, because it refuses to load "unsigned" drivers (the driver is signed and the catalog is ok, but the manifest linking the two is broken). The previous time, Windows didn't even allow me to use keyboard because the usbhub.sys driver became "unsigned" because of the manifest corruption. This is stupid...

Anonymous
January 01, 2003
Tnx for your feedback. I was afraid that was the final conclusion :( Its my mediaserver running an XBMC instance, so find it strange that it should have been corrupted in any way. Reinstall whenever 8.1 comes out then....
Anonymous
January 01, 2003
Of course, put them somewhere I can get to them and I'll have a look when I can.
Anonymous
January 01, 2003
No problem, let me know how it goes.
Anonymous
January 01, 2003
Can you share out your DISM log somewhere for me?
Anonymous
January 01, 2003
@fduch; Thanks for the comments. Were you running in safe mode or safe mode with networking? The commands should have been able to repair you with safe mode with networking. Standard safe mode doesnt initialize the NIC. As for the corrupt manifest stopping Winndows from booting, that will happen if the driver is a boot critical driver. We dont load unsigned drivers for security reasons, thus its ends up being a dual pronged problem (fix the corruption, fix the boot file, fix the issue). Again, I think if you had a live NIC, this might have been resolved for you as well. Glad this worked out for you in the end.
Anonymous
January 01, 2003
Thanks, I need the CBS.log as well if you can. DISM only shows me the commands you ran and where the provider failed.
Anonymous
January 01, 2003
Mike The only thing I see here is CSI corruption, that's not something IBCR is meant to recover as far as I know, which is why its failing. Unfortunately, a lot of CSI based issues aren't repairable without a repair install. Does your event log show anything like disk corruption or other errors recently?
Anonymous
January 01, 2003
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Anonymous
January 01, 2003
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Anonymous
January 01, 2003
@Ian; First, thanks for reading my blog/UTGs....nice to know people are getting something out of the material. As for your question, no, there isn't backwards compat for these DISM commands. We rearchitected the way this works in Windows 8 which is the reason why this wont work. You can fool CBS into using CheckSUR and source files by putting them in the packages directory however. I have an older post that speaks to that.
Anonymous
January 01, 2003
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Anonymous
January 01, 2003
Can you put your CBS log somewhere I can get to it? Thanks
Anonymous
January 01, 2003
Thanks. In looking over the logs, that is the only thing that I see that stands out. You might want to search the system for localized versions of files that might be staged on the system and then delete them from the system and reattempt the update.
Anonymous
January 01, 2003
I'll leave the comment xplclient but in the future I ask that you just stick to your point. I know plenty of people looking forward to Win8 release and plenty that will stay with Win7. That's what choices are there for. --Joseph
Anonymous
January 01, 2003
Easiest way I could think to start would be to do a text query for the different strings for localized files. The culture descriptors are located here:technet.microsoft.com/.../cc722435(v=WS.10).aspx and the descriptor for Bangladesh is bn-BD.
Anonymous
January 01, 2003
Done :)
Anonymous
January 01, 2003
If they're the customized one's yes, that's fine. If they were the core MMC files, I would want to see that fixed.
Anonymous
January 01, 2003
Ok, I'll try to answer a couple of these at once :) 0x800f0906 is a source directory issue most of the time. I'd need to see your logs to be sure, but make sure you're not copying and pasting in the command because it can leave trailing spaces/long dashes where there shouldn't be. 0x8007371 is SxS corruption. Unfortunately you had a log wrap so the one posted doesn't show me anything. Can you cab up your CBS folder and repost it for me?
Anonymous
January 01, 2003
Tnx. Link to a shared skydrive file: http://sdrv.ms/170fdTt
Anonymous
January 01, 2003
Below is a link to my zipped CBS log folder. Thanks for looking into it. docs.google.com/.../edit Vicky
Anonymous
January 01, 2003
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Anonymous
January 01, 2003
The command is failing because of an incorrect parameter. Are you copying and pasting the command in or typing it in? I see a trailing space in the DISM log for the command but sometimes the logs show that and its not really there. Can you try typing in the /restorehealth command manually and let me know the results?
Anonymous
January 01, 2003
No this utility is not available in Windows 7
Anonymous
January 01, 2003
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Anonymous
January 01, 2003
Corruption is typically a missing manifest or security catalog. CHKDSK reports its repairs to the Application event log
Anonymous
January 01, 2003
Well thats not ideal. Sorry about your experience. Hopefully, all is well with the new install.
Anonymous
January 01, 2003
Andre; I'm interested to hear more about your thoughts on user experience. Feel free to shoot me mail with your thoughts. --Joseph
Anonymous
January 01, 2003
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Anonymous
January 01, 2003
What about performance, disk footprint and features lost? There have been improvements made in Windows 7 and 8 to improve CBS servicing performance, disk footprint and address limitations but it remains an order of magnitude slower and more disk bloating than update.exe. IT admins will never ever get the speed of update.exe. Installing hundreds of updates via a chained script takes few minutes on XP vs several hours on NT6. Older NT6 systems (e.g. Vista, Windows Server 2008) aren't even serviced in a timely manner any more with updated service pack integrated media produced. CBS servicing performance is a nightmare for IT admins.
Anonymous
January 01, 2003
I put new DISM and CBS logs on Dropbox. CBS - dl.dropboxusercontent.com/.../CBS-2.zip DISM - dl.dropboxusercontent.com/.../dism-2.zip
Anonymous
January 01, 2003
Nothing wrong with Paint, I use it all the time too. Can you post your CBS folder somewhere I can get to? I'd like to see what type of corruption you're getting. Was paint working before you moved to 8.1 or was it a problem there as well?
Anonymous
January 01, 2003
@Drew;

Markers are generated based on internal CBS scenarios ,basically think of events setting a dirty bit that exists where we know to look
You could run the command after a master image is created, yes
WIM can be specified in group policy or in the command using /Source:WIM:<WIM>
Conceivable I guess, hard to do though :) --Joseph

Anonymous
January 01, 2003
@Ian; Depending on the file, you might also be able to recover them by mounting the install.wim and pulling them from there (or another system)
Anonymous
January 01, 2003
DISM logs aren't helpful for this, they only show problems with DISM. The CBS.log, referred to above is where you'd need to look for the problem. The exit code you have basically says it cannot get to a source. Sources can be local or Windows Update
Anonymous
January 01, 2003
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Anonymous
January 01, 2003
SkyDrive is usually a good way to do it, you can also email them to me.
Anonymous
January 01, 2003
LCT, I'll look over them I just need a link to the SkyDrive share.
Anonymous
January 01, 2003
joscon, I am trying to enable/install .NET Framework 3.5. I am running windows 8 pro and have been running into this problem since day 1 of the OS however this is the first time I haven't been able to work around it with different software. When I am prompted by the new program to install 3.5, I try to install through that, I get the 0x80073712 error. I have also tried to install from enabling the feature within the control panel. I have tried to install through the elevated command prompt with the files from when I originally downloaded the OS from microsoft. I have tried running the /scanhealth & /restorehealth commands and it has failed to fix the corruption. I have no language packs installed. Below are my log files, I would really appreciate you taking a look at them. Thank you! docs.google.com/.../edit docs.google.com/.../edit Vicky
Anonymous
January 01, 2003
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Anonymous
January 01, 2003
Sure thing Susan :)
Anonymous
January 01, 2003
yes of course I was in admin command prompt. I did CHKDSK and no bad sector detected
Anonymous
January 01, 2003
ok thanks!
Anonymous
January 01, 2003
Vicky, I haven't forgotten about you, your logs just look 'odd' to me. Still working on it.
Anonymous
January 01, 2003
Nope, you just need to open it via notepad at an elevated command prompt.
Anonymous
January 01, 2003
Thanks Eric. You mentioned earlier you were running both of these in safe mode. Does the system not boot into normal mode?
Anonymous
January 01, 2003
Not necessarilly, what kind of problem are you having?
Anonymous
January 01, 2003
Are you in an admin command prompt? That's an odd error. I would consider running CHKDSK on the volume to see if you have bad sectors.
Anonymous
January 01, 2003
Yes, you can use the email blog owner to send me mail. It's also the name I post with :)
Anonymous
January 01, 2003
This looks like registry corruption, you'd need to find the bad key for the update that's throwing this and delete it from the system and reattempt the installation.
Anonymous
January 01, 2003
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Anonymous
January 01, 2003
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Anonymous
January 01, 2003
I deleted those (registry editing was a little painful due to TrustedInstaller permissions) but sure enough, the installer worked. Thanks for the pointers.
Anonymous
January 01, 2003
1 question. Can we ignore some files? I've customized several MMC snapins (.msc) and now sfc detects them as corrupt, but that is ok.
Anonymous
January 01, 2003
Glad the retail WIM worked, its unfortunate we don't have that payload on WU
Anonymous
January 01, 2003
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Anonymous
January 01, 2003
@Andre.Ziegler - "I doubt that we ever get a Sp2 for Win7. This will be the way for MSFT to force users to upgrade to Win8." If you'd said 'SP3 for Vista', you would have been more credible. Anyway, we all know there has been a lot of for and against argument re Windows 8. However, the other side of "MSFT should backport technology X" arguments is that everyone who is happy to run Win8 (or later), or who runs it regardless of personal opinion, is "forced" to pay extra so that MSFT can fund the updating of older OS releases. How about we do it like this; Make all future service packs, minor version releases instead, charge customers who want the upgrades, and then use the revenue to cross-subsidize the current OS release. That sounds fair to me!
Anonymous
January 01, 2003
Can you post your CBS and DISM logs somewhere for me?
Anonymous
January 01, 2003
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Anonymous
January 01, 2003
I have had several issues with Windows update that SFC and DISM doesn't seem to correct. I am running Windows Server 2012 Essentials. There are four pending updates that won't install either individually or together. I have tried "sfc /scannow" as administrator and in safe mode with networking followed by DISM. SFC fails at about 23% saying it cannot complete the requested action. The /scanhealth and /restorehealth switches for DISM throws code 87 errors after the progress reaches 80%. However /checkhealth switch says there are repairable errors, but I can't seem to get it to repair them. The pending updates have the following errors Error 80070057 on KB2779368 Error 80073712 on KB2756872 Error 80246002 on KB2779768 Error 8007000D on KB2824160 I already tried reinstalling Windows by deleting the partition then starting over. Unfortunately the errors on Windows Update return after the first or second batch of updates. Here are the logs for DISM and CBS, hopefully it helps someone figure out what is going on in there. CBS - dl.dropboxusercontent.com/.../CBS.zip DISM - dl.dropboxusercontent.com/.../dism.zip
Anonymous
January 01, 2003
Thanks Rahul, and yes, those are correct
Anonymous
January 01, 2003
@Ankit Sorry, just saw your question. The error number is listed in my comment, and I didn't have boot problems, as the update just wouldn't install.
Anonymous
January 01, 2003
@joscon I just stopped by to say that I never thought I'd need this feature that soon. The WU error 80073712 prevented KB2756872 from installing on my Windows 8 laptop. A single command did the trick, and I patted myself on the back for reading your blog ;) Thanks for outlining the feature in your blog entries and the white paper. Vadim
Anonymous
January 01, 2003
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Anonymous
January 01, 2003
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Anonymous
January 01, 2003
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Anonymous
January 01, 2003
Thanks Palash, fixed that
Anonymous
January 01, 2003
Whats the eMail address? thanks.
Anonymous
January 01, 2003
@Drewfus Vista is out of Mainstream Support, so there won't be a Sp3. But Win7 runs out of Mainstream support in Jan 2015 and an Sp extends the Mainstream support by 1 year. SO MS must release the Sp2 before Jav 2014 and an Sp requires some testings. So if we don't see any activity in 2013 this means Win7 never gets a Sp2. Look at the trend of released ServicePacks and you see that every new WIndows gets less Service Packs. @xpclient You already noticed that my UpdateInstaller is fast ;) So it is no generic issue, you only have to install the Updates correctly. If you install them with WUSA, include "net stop wuauserv" to stop WU service. This speeds up the installation. I've already reported it, but I doubt that the ignorant Developers even looked at it.
Anonymous
January 01, 2003
OK, scratch that, found the CBS log. points to a side by side store corruption: STATUS_SXS_COMPONENT_STORE_CORRUPT But no idea how to fix that?! How can I best get these log files to you?
Anonymous
January 01, 2003
Are you in an elevated command prompt when you run the command?
Anonymous
January 01, 2003
Sounds like your store is simply too corrupt to fix. Can you put your logs somewhere I can view them?
Anonymous
January 01, 2003
mail to you from blog
Anonymous
January 01, 2003
The logs are located in: C:WindowsLogs (CBS and DISM each have their own folders)
Anonymous
January 01, 2003
Can you put the CBS and DISM logs somewhere for me please?
Anonymous
January 01, 2003
Glad that worked out for you Poul, glad to help.
Anonymous
January 01, 2003
nice to see that my request to download corrupted files is implemented in Win8. Sadly the "User Unexperience Team" ruined Windows 8 completely :( @xpclient I doubt that we ever get a Sp2 for Win7. This will be the way for MSFT to force users to upgrade to Win8.
Anonymous
January 01, 2003
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Anonymous
January 01, 2003
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Anonymous
January 01, 2003
That's a source issue, use the /LimitAccess switch with the command to avoid using a WSUS server. Additionally, if you're pointing to a media source, make sure its been updated
Anonymous
January 01, 2003
Certanly, what is the best way of me getting them to you? I know where the DISM log is but where do I find the CBS log? P.S. I have searched around for this problem, and so far the only solution any forum comes up with is "Format C:"! All the usual (SFC/scannow, Win Update reset, even In-Place upgrade/Refresh) are reported to not work for one reason or another...
Anonymous
January 01, 2003
Hello Joseph, sorry to hassle but do you have an eMail address for me to send these logs to as I am keen to resolve this (without resorting to FORMAT C:!) Thanks.
Anonymous
January 01, 2003
I also wonder about the following lines. Does this mean that the important component - msvcp90.dll cannot be repaired by this system? 2013-03-11 10:40:27, Info CSI 0000000b Hashes for file member SystemRootWinSxSamd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_99b61f5e8371c1d4msvcp90.dll do not match actual file [l:22{11}]"msvcp90.dll" : Found: {l:20 b:BlWrqD6Ty9bITEZqt7WTDUqOwxI=} Expected: {l:20 b:wWR8irJaK8KK03naQCgIxxCgOKw=} Found: {l:20 b:rJL39911tlIpMQy3z68NNbI1SKI=} Expected: {l:20 b:aF4dNBhwwplOmPhrRVfVKH/0zvM=} 2013-03-11 10:40:44, Info CSI 0000000c@2013/3/11:06:40:44.335 Corruption detection complete. numCorruptions = 11 (0x000000000000000b), Disp = 1. 2013-03-11 10:40:44, Info CBS Repr: CSI meta data corruption found, will commit repair transaction if repair is asked. 2013-03-11 10:40:44, Info CSI 0000000d@2013/3/11:06:40:44.475 CSI Transaction @0xbf49058a0 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [26]"TI5.30285346_2346790280:1/" 2013-03-11 10:40:44, Info CSI 0000000e@2013/3/11:06:40:44.475 CSI Transaction @0xbf49058a0 destroyed 2013-03-11 10:40:44, Info CBS Repr: Non CBS owner string: is found on component: amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_99b61f5e8371c1d4 [HRESULT = 0x800f090c - CBS_E_COMPONENT_NOT_INSTALLED_BY_CBS] 2013-03-11 10:40:44, Info CBS Not able to get CBS component onwers for component amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_99b61f5e8371c1d4 [HRESULT = 0x800f090c - CBS_E_COMPONENT_NOT_INSTALLED_BY_CBS] 2013-03-11 10:40:44, Info CBS Repr: Non CBS installed component found when attempting to find owner for corrupt file: msvcp90.dll, ignore it since it is not repairble
Anonymous
January 01, 2003
87 is incorrect parameter, I would make sure you didnt copy and paste the command from somewhere that might have an extra space or something.
Anonymous
January 01, 2003
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Anonymous
January 01, 2003
Thanks Rafa, yes, the process for in-place upgrade hasn't changed from prior releases so if you had horribly bad corruption and you needed to recover via in-place, those should all still work.
Anonymous
January 01, 2003
In the future, its best to put your logs on a SkyDrive or DropBox that are accessible because these comments lose context. Based on the few examples of this type of corruption that I've seen, this is irrecoverable. If you can post your CBS and DISM logs to an easily accessible location, I'll take a look.
Anonymous
January 01, 2003
As for bloat, software as an industry is just larger now because resources aren't at the premium they were in the WinXP days. If you look over the majority of products out there, Microsoft's or otherwise they're larger than they used to be. I don't disagree with the disk footprint arguments and we as a company have heard that feedback and started making changes to help admins address some of those concerns in Win8/2012 as you noted. Lastly, chained updates were one of the top causes for corruption in WinXP, we don't have those same types of issues in Vista++. Is the new system perfect, again, no its not, but I still like its resiliency better than XPs.
Anonymous
January 01, 2003
Well I'd have to see logs and everything to determine if anything can be done. You said above that you've tried a clean install and that didn't work. That could mean the ISO is bad, could mean bad RAM, could really be anything.
Anonymous
January 01, 2003
Thanks. Unfortunately, this isn't good news. The CanonicalData key is missing. 2013-08-05 11:08:32, Error CSI 00000004@2013/8/5:09:08:32.471 (F) basewcpcomponentstorestorelayout.cpp(3617): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null) [gle=0x80004005] Unfortunately, its a small, but unrecreatable subset of data. If this is missing, servicing is broken on the machine and the system will need to be restored from backup or PBR.
Anonymous
January 01, 2003
Send me your DISM and CBS logs and I'll take a look
Anonymous
January 01, 2003
Thank you. Any hints as to where to search in the registry... the log appears to be with respect to Microsoft-Windows-WindowsUpdateClient-UI. I can see a key with path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionComponent Based ServicingComponentDetectamd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_0.0.0.0_none_ac8811c44a25694e There are a couple of entries there like this: REG_SZ Package_122_for_KB2756872~31bf3856ad364e35~amd64~~6.2.1.0.2756872-524_neutral_GDR 7.8.9200.20521@2 REG_SZ Package_122_for_KB2756872~31bf3856ad364e35~amd64~~6.2.1.0.2756872-523_neutral_LDR 7.8.9200.16420@2 Are those what you are suggesting to delete? Thanks!
Anonymous
January 01, 2003
I've said this before but I will say it again. XP's servicing model generated more casework for me personally then Vista and Win7 combined. There is no perfect software design for doing these things, trade-offs have to be made for either system and I prefer the system we have now to the one we had before. In XP servicing corruption was almost always a rebuild for a system which was very painful for customers and environments, the fact that we have ways to fix CBS corruption is in and of itself a step in the right direction.
Anonymous
January 01, 2003
datafilehost.com is ok?
Anonymous
January 01, 2003
where? your mail?
Anonymous
January 01, 2003
I ran the command prompt as administrator then ran it from there, not from the runas command or Powershell. It is installed from the DVD burned from an ISO file that Microsoft provided, no OEM installation.
Anonymous
January 01, 2003
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Anonymous
January 01, 2003
@moconnell1 6.2.9200.16384 means RTM files, so point to a clean WIM to get the data: blogs.technet.com/.../features-on-demand-part-2.aspx
Anonymous
January 01, 2003
I need both complete logs :)
Anonymous
January 01, 2003
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Anonymous
January 01, 2003
Error: 14091 Identity includes an attribute name out of valid range ;)
Anonymous
January 01, 2003
This is fantastic and therefore it should be ported to Windows 7 in SP2 because no one wants Windows 8.
Anonymous
January 01, 2003
Thanks Josco, great post us always. One question... What about in-place upgrade? Is it still the opcion when it's no possible to recover the corruption?
Anonymous
January 01, 2003
If thats occurring on a clean install, it shoulds like your media might be corrupted. 0x80073712 is an error that means ERROR_SXS_COMPONENT_STORE_CORRUPT so something is definitely wrong.
Anonymous
September 26, 2012
No question - just a thank you for this post.
Anonymous
September 26, 2012
Thanks for the post... amazing info and great work on integrating with the OS Adding the powershell cmdlets: Repair-WindowsImage -Online -CheckHealth Repair-WindowsImage -Online -ScanHealth Repair-WindowsImage -Online -RestoreHealth You may confirm if these are right :)
Anonymous
September 26, 2012
What do you mean by "corruption" - missing or altered files? Does AutoChk and ChkDsk feed back info on what it "fixes" destructively (e.g. truncations, cross-links, unreadable clusters)?
Anonymous
September 27, 2012
joscon, Could you be a little more detailed as to how we can run this tool.
Anonymous
October 06, 2012
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Anonymous
October 06, 2012
@joscon fair enough, thanks! I do recall that post of yours and have been using that trick. For what it's worth, where I usually get stuck is finding copies of the missing files. Most I can grab from KBs via some bing searching on the file names, but there are those where that doesn't work (usually for updates that go through numerous revisions). Keep up the awesome work! :D
Anonymous
October 07, 2012
I'll try that, thanks!
Anonymous
October 16, 2012
Vadim, What's the error message did you see after installing kb2756872. Did the machine ran into no-boot scenario? Thanks, Ankit
Anonymous
November 09, 2012
Does this work for Win 7? My update problems w/Win 7 are not solved w/ Readiness tools or upgrade approaches.
Anonymous
November 09, 2012
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Anonymous
November 09, 2012
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Anonymous
November 09, 2012
Sorry have to leave now- Parole officer is calling - lol.
Anonymous
November 09, 2012
I agree some thing is wrong - the question is what is wrong and what to so about it. Not being sarcastic, but just stating the obvious. How to deal w/ this w/o doing a total wipe out of the the system is the question.
Anonymous
November 22, 2012
@vadim Having the same problem..Would you guide me wat u did step by step? @Joscon I entered this " DISM /Online /Cleanup-Image /RestoreHealth" at cmd as admin but got error 87..Any ideas?
Anonymous
November 22, 2012
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Anonymous
November 24, 2012
Please review my DISM log and point the problem after the /Limitaccess switch plus source that error tells is the Kb2756872 update which it cannot repair Total Operation Time: 419 seconds.

CDISMPackageManager::Internal_Finalize 2012-11-24 23:11:46, Info DISM DISM Package Manager: PID=1752 TID=64 - CDISMPackageManager::Internal_Finalize 2012-11-24 23:11:46, Info DISM DISM Package Manager: PID=1752 TID=64 <----- Ending corruption detect/repair info -----> - CDISMPackageManager::Internal_Finalize 2012-11-24 23:11:46, Info DISM DISM Package Manager: PID=1752 TID=64 - CDISMPackageManager::Internal_Finalize 2012-11-24 23:11:46, Info DISM DISM Package Manager: PID=1752 TID=64 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock 2012-11-24 23:11:46, Error DISM DISM Package Manager: PID=1752 TID=64 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f081f) 2012-11-24 23:11:46, Info DISM DISM Package Manager: PID=1752 TID=64 Further logs for online package and feature related operations can be found at %WINDIR%logsCBScbs.log - CPackageManagerCLIHandler::ExecuteCmdLine 2012-11-24 23:11:46, Error DISM DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=800F081F 2012-11-24 23:11:46, Info DISM DISM Provider Store: PID=1752 TID=64 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect 2012-11-24 23:11:46, Info DISM DISM Provider Store: PID=1752 TID=64 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect 2012-11-24 23:11:46, Info DISM DISM Provider Store: PID=1752 TID=64 Found the PE Provider. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect 2012-11-24 23:11:46, Info DISM DISM Provider Store: PID=1752 TID=64 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider 2012-11-24 23:11:46, Info DISM DISM Package Manager: PID=1752 TID=64 Finalizing CBS core. - CDISMPackageManager::Finalize

Anonymous
November 24, 2012
Continued.... 2012-11-24 23:11:46, Info DISM DISM Provider Store: PID=1752 TID=64 Disconnecting Provider: DISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider 2012-11-24 23:11:46, Info DISM DISM Provider Store: PID=1752 TID=64 Finalizing the servicing provider(MsiManager) - CDISMProviderStore::Internal_DisconnectProvider 2012-11-24 23:11:46, Info DISM DISM Provider Store: PID=1752 TID=64 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider 2012-11-24 23:11:46, Info DISM DISM.EXE: Image session has been closed. Reboot required=no. 2012-11-24 23:11:46, Info DISM DISM.EXE: 2012-11-24 23:11:46, Info DISM DISM.EXE: <----- Ending Dism.exe session -----> 2012-11-24 23:11:46, Info DISM DISM.EXE: 2012-11-24 23:11:46, Info DISM DISM Provider Store: PID=2708 TID=1712 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect 2012-11-24 23:11:46, Info DISM DISM Provider Store: PID=2708 TID=1712 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider 2012-11-24 23:11:46, Info DISM DISM Provider Store: PID=2708 TID=1712 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider
Anonymous
November 30, 2012
Entering CBS log gives me : access denied message even running the log in the admin cmd gives the same.Is there something wrong with the log?
Anonymous
February 09, 2013
Hey Joscon I do have some problem here as well. After doing a /restorehealth it says its corrupted or unrepairable. How can I fix this? I cannot see any error within cbs or dism log... All that related to the reinstallation of the .net 3.5 Even tried to get it from CD as with WU.... Thx!!
Anonymous
February 16, 2013
Sorry for the delay. DISM http://pastebin.com/g4bYfMA4 CBS http://pastebin.com/25G0FUrq I cannot find what happened. Thanks
Anonymous
February 23, 2013
Thanks for the update, its pretty much what I think too. However its my dad's comp and it has been this way for a long time, he said. So figures... That said, will a "reinstall" over it would fix it? Or a clean install? Or the feature that "reset" windows in the settings ? No big deal either way, but I'll take the easiest, of course. Thanks a bunch.
Anonymous
February 23, 2013
Also, no, there is no disk corruption, everything is clean. Its an upgrade from Win7 to Win8 and I expect it to have gone wrong somewhere... Its a new comp, less than a year out of the check disk everything was fine.
Anonymous
February 24, 2013
Joscon, Well thanks for the input, I really appreciate. I will then try to re-install over it... in order to keep as much as possible of his current setup, otherwise will be the whole thing. Thanks again!
Anonymous
March 05, 2013
Finally he went back with Windows 7... we'll never know, but its fixed for sure.
Anonymous
March 13, 2013
PS C:UsersAdministrator> DISM /Online /Cleanup-Image /RestoreHealth Deployment Image Servicing and Management tool Version: 6.2.9200.16384 Image Version: 6.2.9200.16384 [==========================100.0%==========================] Error: 582 An illegal character was encountered. For a multi-byte character set this includes a lead byte without a succeeding trai l byte. For the Unicode character set this includes the characters 0xFFFF and 0xFFFE. The DISM log file can be found at C:WindowsLogsDISMdism.log PS C:UsersAdministrator> Any ideas?
Anonymous
March 13, 2013
send me a mail at jonas @ berg1 . se so can i send them to you =)
Anonymous
March 18, 2013
Probably no one noticed it, but it is KB947821 (there is an extra 1 mentioned which is incorrect)
Anonymous
June 14, 2013
The comment has been removed
Anonymous
June 17, 2013
The comment has been removed
Anonymous
June 17, 2013
The comment has been removed
Anonymous
June 17, 2013
Oops on re-paste on the first part.
Anonymous
June 17, 2013
2013-05-11 10:50:00, Warning DISM DISM Provider Store: PID=50952 TID=50896 Failed to get the IDismObject Interface - CDISMProviderStore::Internal_LoadProvider(hr:0x80004002) 2013-05-11 10:50:00, Warning DISM DISM Provider Store: PID=50952 TID=50896 Failed to Load the provider: C:UsersUSERNAMEAppDataLocalTemp491EFCA8-8FB6-444E-9925-315F506A0AD3Wow64provider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x80004002) 2013-05-11 10:50:00, Warning DISM DISM Provider Store: PID=50952 TID=50896 Failed to Load the provider: C:UsersUSERNAMEAppDataLocalTemp491EFCA8-8FB6-444E-9925-315F506A0AD3EmbeddedProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e) 2013-05-11 10:50:00, Info DISM DISM Provider Store: PID=50952 TID=50896 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider 2013-05-11 10:50:30, Error DISM DISM Package Manager: PID=50952 TID=50896 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80073712) 2013-05-11 10:50:30, Error DISM DISM Package Manager: PID=50952 TID=50896 Failed processing package changes with session option CbsSessionOptionDetectStoreCorruption - CDISMPackageManager::ScanHealth(hr:0x80073712) 2013-05-11 10:50:30, Error DISM DISM Package Manager: PID=50952 TID=50896 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x80073712) 2013-05-11 10:50:30, Error DISM DISM Package Manager: PID=50952 TID=50896 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x80073712)
Anonymous
June 17, 2013
Have enough yet? 2013-05-11 10:50:30, Error DISM DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=80073712 2013-05-11 10:50:48, Info DISM DISM Provider Store: PID=51068 TID=43828 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect 2013-05-11 10:50:49, Warning DISM DISM Provider Store: PID=50624 TID=50620 Failed to Load the provider: C:UsersUSERNAMEAppDataLocalTemp48145F21-678C-4890-A361-66EFE3F63552PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e) 2013-05-11 10:50:49, Info DISM DISM Provider Store: PID=50624 TID=50620 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect 2013-05-11 10:50:49, Warning DISM DISM Provider Store: PID=50624 TID=50620 Failed to get the IDismObject Interface - CDISMProviderStore::Internal_LoadProvider(hr:0x80004002) 2013-05-11 10:50:49, Warning DISM DISM Provider Store: PID=50624 TID=50620 Failed to Load the provider: C:UsersUSERNAMEAppDataLocalTemp48145F21-678C-4890-A361-66EFE3F63552Wow64provider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x80004002) 2013-05-11 10:50:49, Warning DISM DISM Provider Store: PID=50624 TID=50620 Failed to Load the provider: C:UsersUSERNAMEAppDataLocalTemp48145F21-678C-4890-A361-66EFE3F63552EmbeddedProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e) 2013-05-11 10:51:01, Error DISM DISM Package Manager: PID=50624 TID=50024 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80073712) 2013-05-11 10:51:01, Error DISM DISM Package Manager: PID=50624 TID=50024 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x80073712) 2013-05-11 10:51:01, Error DISM DISM Package Manager: PID=50624 TID=50024 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x80073712) 2013-05-11 10:51:01, Error DISM DISM Package Manager: PID=50624 TID=50024 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x80073712) 2013-05-11 10:51:01, Info DISM DISM Package Manager: PID=50624 TID=50024 Further logs for online package and feature related operations can be found at %WINDIR%logsCBScbs.log - CPackageManagerCLIHandler::ExecuteCmdLine 2013-05-11 10:51:01, Error DISM DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=80073712
Anonymous
June 19, 2013
Unrecoverable? Not too good sounding then. I figured as much. Think I'm going back to Windows 7 at least until 8.1 is released. I'll see about Dropbox. I think Microsoft should REALLY analyze these logs since the problem occurred immediately after Windows 8 was installed. I literally went to download updates and install AV so that I could start building an image to snapshot my OS to a point in time and these errors occurred. I don't know what the catalyst was or is at this point.
Anonymous
June 19, 2013
Here you go have fun.... www.dropbox.com/.../dism.log
Anonymous
June 19, 2013
I'll run an SFC check and upload later.
Anonymous
June 19, 2013
Cool... I'm getting this running sfc /scannow in elevated mode C:Windowssystem32>sfc /scannow Beginning system scan. This process will take some time. Windows Resource Protection could not perform the requested operation. I'll try something else.
Anonymous
June 21, 2013
All I get from SFC is this: Microsoft Windows [Version 6.2.9200] (c) 2012 Microsoft Corporation. All rights reserved. C:Windowssystem32>sfc /scannow Beginning system scan. This process will take some time. Windows Resource Protection could not perform the requested operation. C:Windowssystem32> When I try to open cbs.log I get "Access Is Denied" ..... Sounds like Windows 8 messed up the permissions on all of my system files pretty bad.... is there any "universal reset" all of your system files without losing all of my installed applications / settings? The Windows Restore feature for Windows 8 will uninstall all of my programs from what I recollect.... This is very strange. Maybe I'll create a new profile and see what happens.
Anonymous
June 21, 2013
I took ownership 2013-06-21 19:09:04, Info CBS TI: --- Initializing Trusted Installer --- 2013-06-21 19:09:04, Info CBS TI: Last boot time: 2013-06-17 13:42:45.915 2013-06-21 19:09:04, Info CBS TI: Anticipating that shutdown processing will be required. 2013-06-21 19:09:04, Info CBS Starting TrustedInstaller initialization. 2013-06-21 19:09:04, Info CBS Ending TrustedInstaller initialization. 2013-06-21 19:09:04, Info CBS Starting the TrustedInstaller main loop. 2013-06-21 19:09:04, Info CBS TrustedInstaller service starts successfully. 2013-06-21 19:09:04, Info CBS No startup processing required, TrustedInstaller service was not set as autostart 2013-06-21 19:09:04, Info CBS Startup processing thread terminated normally 2013-06-21 19:09:04, Info CBS Starting TiWorker initialization. 2013-06-21 19:09:04, Info CBS Ending TiWorker initialization. 2013-06-21 19:09:04, Info CBS Starting the TiWorker main loop. 2013-06-21 19:09:04, Info CBS TiWorker starts successfully. 2013-06-21 19:09:04, Info CBS TiWorker: Client requests SFP repair object. 2013-06-21 19:09:04, Info CBS Universal Time is: 2013-06-22 02:09:04.973 2013-06-21 19:09:04, Info CBS Loaded Servicing Stack v6.2.9200.16455 with Core: C:Windowswinsxsamd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.16455_none_624a7aa150f57306cbscore.dll 2013-06-21 19:09:04, Info CSI 00000001@2013/6/22:02:09:04.974 WcpInitialize (wcp.dll
Anonymous
June 21, 2013
More version 0.0.0.6) called (stack @0x7f89ca45281 @0x7f8a43a91b6 @0x7f8a436425c @0x7f6deaacfa7 @0x7f6deaad9d3 @0x7f8b2812005) 2013-06-21 19:09:04, Info CSI 00000002@2013/6/22:02:09:04.982 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7f89ca45281 @0x7f8a4403a0c @0x7f8a43c6e39 @0x7f8a43643cf @0x7f6deaacfa7 @0x7f6deaad9d3) 2013-06-21 19:09:04, Info CBS SQM: Initializing online with Windows opt-in: False 2013-06-21 19:09:04, Info CBS SQM: Cleaning up report files older than 10 days. 2013-06-21 19:09:04, Info CBS SQM: Requesting upload of all unsent reports. 2013-06-21 19:09:04, Info CBS SQM: Failed to start upload with file pattern: C:Windowsservicingsqm*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL] 2013-06-21 19:09:04, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL] 2013-06-21 19:09:04, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:Windowsservicingsqm*_all.sqm, flags: 0x6 2013-06-21 19:09:04, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL] 2013-06-21 19:09:04, Info CBS NonStart: Set pending store consistency check. 2013-06-21 19:09:04, Info CSI 00000003@2013/6/22:02:09:04.997 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7f89ca45281 @0x7f8a5d982c0 @0x7f8a5d983ee @0x7f6deaac725 @0x7f6deaad9ea @0x7f8b2812005) 2013-06-21 19:09:05, Info CSI 00000004@2013/6/22:02:09:05.537 PopulateComponentFamiliesKey - Begin 2013-06-21 19:09:06, Error CSI 00000005 (F) Invalid attribute name found: [l:14{7}]"Versioj"[gle=0x80004005]
Anonymous
June 21, 2013
2013-06-21 19:09:06, Error CSI 00000006@2013/6/22:02:09:06.049 (F) basewcpidentityid_baseidentity.cpp(1267): Error STATUS_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME originated in function Windows::Identity::Rtl::Implementation::CRtlIdentityBase::CRtlIdentityBase_Initialize expression: pBAI != 0 [gle=0x80004005] 2013-06-21 19:09:06, Info CBS Added C:WindowsLogsCBSCBS.log to WER report. 2013-06-21 19:09:06, Info CBS Added C:WindowsLogsCBSCbsPersist_20130622020904.log to WER report. 2013-06-21 19:09:06, Info CBS Added C:WindowsLogsCBSCbsPersist_20130621140232.log to WER report. 2013-06-21 19:09:06, Info CBS Added C:WindowsLogsCBSCbsPersist_20130621052317.log to WER report. 2013-06-21 19:09:06, Info CBS Added C:WindowsLogsCBSCbsPersist_20130620175518.log to WER report. 2013-06-21 19:09:06, Info CBS Added C:WindowsLogsCBSCbsPersist_20130620051526.cab to WER report. 2013-06-21 19:09:06, Info CBS Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER] 2013-06-21 19:09:06, Info CBS Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2013-06-21 19:09:06, Info CBS Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2013-06-21 19:09:06, Error CSI 00000007 (F) STATUS_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME #263703# from Windows::Identity::Rtl::Implementation::CRtlIdentityAuthority::IRtlIdentityAuthority_Parse(flags = 0, string = [l:346{173}]"Microsoft-Windows-IIS-CachingBaseBinaries.Resources, Culture=en-US, Versioj=6.2.9200.16384, PublicJeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS") [gle=0xd0150017]
Anonymous
June 21, 2013
2013-06-21 19:09:06, Error CSI 00000008@2013/6/22:02:09:06.503 (F) basewcpcomponentstoreversionedindex.cpp(1021): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::PopulateComponentFamiliesKey expression: (null) [gle=0x80004005] 2013-06-21 19:09:06, Info CBS Added C:WindowsLogsCBSCBS.log to WER report. 2013-06-21 19:09:06, Info CBS Added C:WindowsLogsCBSCbsPersist_20130622020904.log to WER report. 2013-06-21 19:09:06, Info CBS Added C:WindowsLogsCBSCbsPersist_20130621140232.log to WER report. 2013-06-21 19:09:06, Info CBS Added C:WindowsLogsCBSCbsPersist_20130621052317.log to WER report. 2013-06-21 19:09:06, Info CBS Added C:WindowsLogsCBSCbsPersist_20130620175518.log to WER report. 2013-06-21 19:09:06, Info CBS Added C:WindowsLogsCBSCbsPersist_20130620051526.cab to WER report. 2013-06-21 19:09:06, Info CBS Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER] 2013-06-21 19:09:06, Info CBS Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2013-06-21 19:09:06, Info CBS Not able to add pending.xml.bad to Windows Error Report.
Anonymous
June 21, 2013
[HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2013-06-21 19:09:06, Info CBS Failed to get CSI system store [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT] 2013-06-21 19:09:06, Info CBS CSI store consistency check fails. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT] 2013-06-21 19:09:06, Info CBS Failed to load component store [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT] 2013-06-21 19:09:06, Info CSI 00000009@2013/6/22:02:09:06.732 PopulateComponentFamiliesKey - Begin 2013-06-21 19:09:07, Error CSI 0000000a (F) Invalid attribute name found: [l:14{7}]"Versioj"[gle=0x80004005] 2013-06-21 19:09:07, Error CSI 0000000b@2013/6/22:02:09:07.239 (F) basewcpidentityid_baseidentity.cpp(1267): Error STATUS_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME originated in function Windows::Identity::Rtl::Implementation::CRtlIdentityBase::CRtlIdentityBase_Initialize expression: pBAI != 0 [gle=0x80004005] 2013-06-21 19:09:07, Info CBS Added C:WindowsLogsCBSCBS.log to WER report. 2013-06-21 19:09:07, Info CBS Added C:WindowsLogsCBSCbsPersist_20130622020904.log to WER report. 2013-06-21 19:09:07, Info CBS Added C:WindowsLogsCBSCbsPersist_20130621140232.log to WER report. 2013-06-21 19:09:07, Info CBS Added C:WindowsLogsCBSCbsPersist_20130621052317.log to WER report. 2013-06-21 19:09:07, Info CBS Added C:WindowsLogsCBSCbsPersist_20130620175518.log to WER report. 2013-06-21 19:09:07, Info CBS Added C:WindowsLogsCBSCbsPersist_20130620051526.cab to WER report. 2013-06-21 19:09:07, Info CBS Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER] 2013-06-21 19:09:07, Info CBS Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2013-06-21 19:09:07, Info CBS Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2013-06-21 19:09:07, Error CSI 0000000c (F) STATUS_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME #527452# from Windows::Identity::Rtl::Implementation::CRtlIdentityAuthority::IRtlIdentityAuthority_Parse(flags = 0, string = [l:346{173}]"Microsoft-Windows-IIS-CachingBaseBinaries.Resources, Culture=en-US, Versioj=6.2.9200.16384, PublicJeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS") [gle=0xd0150017] 2013-06-21 19:09:07, Error CSI 0000000d@2013/6/22:02:09:07.264 (F) basewcpcomponentstoreversionedindex.cpp(1021): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::PopulateComponentFamiliesKey expression: (null) [gle=0x80004005]
Anonymous
June 21, 2013
2013-06-21 19:09:07, Info CBS Added C:WindowsLogsCBSCBS.log to WER report. 2013-06-21 19:09:07, Info CBS Added C:WindowsLogsCBSCbsPersist_20130622020904.log to WER report. 2013-06-21 19:09:07, Info CBS Added C:WindowsLogsCBSCbsPersist_20130621140232.log to WER report. 2013-06-21 19:09:07, Info CBS Added C:WindowsLogsCBSCbsPersist_20130621052317.log to WER report. 2013-06-21 19:09:07, Info CBS Added C:WindowsLogsCBSCbsPersist_20130620175518.log to WER report. 2013-06-21 19:09:07, Info CBS Added C:WindowsLogsCBSCbsPersist_20130620051526.cab to WER report. 2013-06-21 19:09:07, Info CBS Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER] 2013-06-21 19:09:07, Info CBS Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2013-06-21 19:09:07, Info CBS Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2013-06-21 19:11:08, Info CBS Idle processing thread terminated normally 2013-06-21 19:11:08, Info CBS Trusted Installer successfully registered to be restarted for pre-shutdown 2013-06-21 19:11:08, Info CBS Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP 2013-06-21 19:11:08, Info CBS TiWorker signaled for shutdown, going to exit. 2013-06-21 19:11:08, Info CBS Ending the TiWorker main loop. 2013-06-21 19:11:08, Info CBS Starting TiWorker finalization. 2013-06-21 19:11:08, Info CBS Ending the TrustedInstaller main loop. 2013-06-21 19:11:08, Info CBS Starting TrustedInstaller finalization. 2013-06-21 19:11:08, Info CBS Ending TrustedInstaller finalization. 2013-06-21 19:11:08, Info CBS Ending TiWorker finalization.
Anonymous
June 21, 2013
Looks like WINSXS is messed up. Microsoft needs to build something to reset the permissions back to default for WINSXS maybe? Sounds like I'm not the only one with this problem.
Anonymous
June 26, 2013
I took ownership and granted full permissions. www.dropbox.com/.../CBS.log
Anonymous
June 27, 2013
The comment has been removed
Anonymous
July 06, 2013
The comment has been removed
Anonymous
July 13, 2013
The comment has been removed
Anonymous
August 02, 2013
The comment has been removed
Anonymous
August 05, 2013
The comment has been removed
Anonymous
September 04, 2013
@warder: Joseph may already be too busy with his new job to answer here. In case that's so, I'd just like to remind you that Microsoft typically provide free-of-charge support for problems installing updates. Try your local support number.
Anonymous
September 04, 2013
The comment has been removed
Anonymous
September 04, 2013
The comment has been removed
Anonymous
September 05, 2013
Hi, I keep getting Error 1935 (HRESULT: 0x80073712) when trying to install Office 2010 on Windows 8 (64-bit). I've tried running the command (as an administrator): DISM /Online /Cleanup-Image /RestoreHealth But it just stays about half an hour on 20% or 40%, and then it just closes itself. The black window just closes. No error, message or anything. When I try to install Office I keep getting the same error. I don't know if I'm writing the command wrong or if I should do something else to correct the error. Please help
Anonymous
September 05, 2013
It's really long, do you need anything in particular? The ones that say "Warning"? Or also the ones that say "Info"?
Anonymous
September 05, 2013
I sent them to you via email using the option "Email Blog Author" located at the right corner of the blog
Anonymous
September 05, 2013
Hey, do you mind deleting that link after you use it? Thanks. :)
Anonymous
September 06, 2013
Thanks, Joseph. I've enabled verbose logging and uploaded a new log. My brain hurts trying to parse it. No need to delete this URL: http://sn.im/27rkjo0
Anonymous
September 06, 2013
Thank you, but under Control Panel > Language, I have only "English (United States)" installed.
Anonymous
September 09, 2013
Thank you. Can you please tell me how I might find the staged files? Sorry to have to ask.
Anonymous
September 12, 2013
joscon, Windows 8 Pro refuses to update. Can you please look at my CBS and dism logs? sfc /scannow does not complete, and the dism string you recommended yields error 14098. I ran these as administrator. I placed the logs on my skydrive. Please let me know if you need anything else. Thanks LCT
Anonymous
September 12, 2013
How do I prove a link? This is my first time using skydrive. Thanks LCT
Anonymous
September 20, 2013
Hi Joscon, Thanks for the post, it was really clarifying. I was glad when I found out about DISM, it seemed a really helpful tool. But exactly like @Fduch, I'm having the same 0x800f0906 error (it was not possible for DISM to download the source files) that shows up every time I try to run the tool. I'm running on Safe Mode with Networking, I am connected to the internet and I am running cmd as administrator. I can't run DISM with a normal boot because the computer crashes after minutes of usage. Windows 8 64bit, tried to use DISM.exe /Online /Cleanup-image /Restorehealth . I understand @Fduch solved the problem, but i couldn't understand how. Could you explain it a bit better for me?
Anonymous
October 03, 2013
The comment has been removed

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Fixing component store corruption in Windows 8 and Windows Server 2012

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