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After installing MS14-021 the Download Manager comes up when I click on the Internet Explorer Icon

Here is a quick post to provide guidance on how to address a scenario encounter due to a missing IE Cumulative update.

If you encounter the scenario where the Download Manager comes up instead of the IE window, when clicking on the Internet Explorer ICON, the installation sequence of the IE updates is incorrect. Here are the steps you would follow to correct it.

  1. Removed MS14-021 [https://support.microsoft.com/kb/2964358] or MS14-029 [https://support.microsoft.com/kb/2953522] ( if that is the case )
  2. Install MS14-018 - https://support.microsoft.com/kb/2936068  
  3. Install MS14-029 instead of ms14-021 since MS14-029 replaced the MS14-021

Test your browser.

 

Hope this quick blog helps with your scenario.

This blog has been provided to you by the IE Support Team.