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You cannot click the “Next” button to if you use https:// prefix in the server filed when you configure a Microsoft Exchange Online account on an Android phone

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[Symptoms]

Consider the following scenario:

-      You have a Microsoft Exchange Online mailbox user account.

-      You have an Android phone that supports Exchange ActiveSync.

-      When you add the mailbox account on the phone, you input a Microsoft Exchange Online server name with the https:// prefix in the Server field. For example, you input “https://red001.mail.microsoftonline.com” (without quotes) in the Server field.   

In this scenario, you cannot click the “Next” button to proceed with the configuration. 

[Solutions]

Remove “https://” prefix. For example, just input “red001.mail.microsoftonline.com” (without quotes) in the server field. Check the “Use secure connection (SSL) ” check box and proceed with the configuration.

[References]

https://www.microsoft.com/online/mobility/exchange-activesync.mspx

Here blow is a list of server names of for Microsoft Business Productivity Online Standard Suite (BPOS) accounts.

 

Courtesy of https://richfrombechtle.wordpress.com/2010/02/25/exchange-online-android/

Comments

  • Anonymous
    February 19, 2012
    This workaround does not work on my Android 2.2 Froyo and my work's Exchange 2010 server. "This server requires security features your phone does not support."