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Troubleshooting: Cannot Connect from a CEPC to a Network After Configuring the CEPC (Windows Embedded CE 6.0)

1/5/2010

Description

A Windows Embedded CE PC-based hardware platform (CEPC) cannot connect to an Ethernet network after it is configured according to the steps described in How to Add a CEPC to an Ethernet Network.

Resolution

View the serial debug output from the CEPC. Troubleshoot the connection between the CEPC and the network by following these steps:

  • From the serial debug output of the CEPC, verify that the Ethernet card driver is loading.
  • In the BIOS of the CEPC, verify that the values for NET_IRQ and NET_IOBASE match the settings for the product Ethernet card as specified in the Autoexec.bat file. For information about the Autoexec.bat file, see Editing the Autoexec.bat File for an x86 SDB.
  • If a Dynamic Host Configuration Protocol (DHCP) service assigns an IP address to the CEPC, verify from the serial debug output of the CEPC that the DHCP service is sending the CEPC a suitable IP address and subnet mask.
  • If you added the Command Shell (SYSGEN_CMD or SYSGEN_CONSOLE) to your Windows Embedded CE operating system (OS) design, in the window for the Command Shell on the target device, type ipconfig to view the settings for the Ethernet card.

See Also

Concepts

How to Add a CEPC to an Ethernet Network