CtiCallStateManager Members
Represents the abstract class interface for the call state manager.
The following tables list the members exposed by the CtiCallStateManager type.
Protected Constructors
Name | Description | |
---|---|---|
CtiCallStateManager | Initializes a new instance of the CtiCallStateManager class. |
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Public Properties
Name | Description | |
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CallCount | Gets the number of calls currently in local call list. | |
CallersList | Gets or sets the collection of calls that are being managed. | |
CtiHostedControl | Gets the pointer to the core CTI interface object that was used to construct this call state manager. | |
EnableAutoAnswer | Gets or sets the Boolean value that specifies whether auto answer is enabled. | |
EnableOverrideAutoAnswerOnExistingCalls | Gets or sets the Boolean value that specifies whether override auto answer is enabled on existing calls. | |
GetCurrentActiveCallCount | Gets the count of active calls. | |
GetRootCtiInterface | Gets the root CTI hosted control. |
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Public Methods
(see also Protected Methods)
Name | Description | |
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AddCallInfoItemToCallersList | Adds a CallInfoData Item to the CallersList. | |
AnswerCall | Checks whether the call with the given call reference ID is answered. | |
ConferenceCall | Checks whether the call is conferenced. | |
DirectDialOut | Checks whether the direct dial out was successful. | |
Equals | (inherited from Object) | |
GetCallInfoData | Overloaded. | |
GetCallState | Gets the current call state. | |
GetCallVariable | Required Override This function is called to get a variable from the Call | |
GetHashCode | (inherited from Object) | |
GetType | (inherited from Object) | |
HangUpCall | Executes a hang-up call request to the base interface. | |
HoldCall | Executes a hold call request to the base interface. | |
IsCallActive | Checks whether the current call is active. Required override. | |
OnCallDestructed | Called when the call is terminated. | |
OnCallInfoEvent | Event Sink for the new call info event. | |
OnCallItemEvent | Event sink for call item events from the CTI system. | |
OnCallStateChanged | Event Sink for the call status changed event. | |
PickupCall | Executes a pick up call request to the base interface. | |
PushUrl | Executes a push URL command | |
RaiseCallStateChangeEvent | Raises state change event. | |
RaiseNewCallEvent | Raises a new call event if a new call event is wired. | |
RejectCall | Executes a reject call command to the base interface. | |
RemoveCall | Overloaded. | |
SendChatMessage | Executes a send chat message command | |
SetCallVariables | Sets the call variables into a call. | |
ToString | (inherited from Object) | |
TransferCall | Transfers a call using the additional data to pass the nessessary data to the CTI connector. | |
UpdateCallInfoItemEntry | Updates a CallInfoData item in the CallersList | |
UpdateState | Updates the current state to new UI controls. | |
WrapUpCall | Executes a Wrap up call command to the base interface |
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Protected Methods
Name | Description | |
---|---|---|
Finalize | (inherited from Object) | |
MemberwiseClone | (inherited from Object) | |
OnNewCallEvent | Event sink for the new call event. |
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Public Events
Name | Description | |
---|---|---|
CallDestructed | Raised when a call is terminated. | |
CallItemEvent | Raised when a new call item information event is received. | |
CallManagerStateNewCall | Raised when a new call is received. | |
CallManagerStateUpdate | Raised when a call’s state changes. |
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See Also
Reference
CtiCallStateManager Class
Microsoft.Uii.Desktop.Cti.Core Namespace
Unified Service Desk
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