Customer Addresses

When you make a sale, you usually send the invoice to the person or company that ordered the goods. But sometimes, you may need to invoice a different customer.

When speaking of sales, we use the terms "sell-to customer" and "bill-to customer". For example, a department of a public institution orders an item, but you send the invoice to a central accounting office that pays for the purchase.

Microsoft Dynamics NAV supports three types of customer addresses that you can use, depending on the different types of customers you invoice.

Sell-to Address

The sell-to address is the address of the customer that items on the invoice are shipped to.

If you have not set up an alternative invoicing address, then the fields on the Invoicing FastTab on a sales header are filled by default with the address of the customer that you enter in the Sell-to Customer No. field.

Bill-to Address

The bill-to address is the address of the customer that you send the invoice to.

If you need to invoice an alternative customer address, then you can set up a permanent bill-to customer or enter a bill-to customer on individual sales documents.

You can enter a customer number in the Bill-to Customer No. field on any customer card, provided that you have also set up a card for the bill-to customer.

Every time you fill in a sales quote, order, invoice, or credit memo, this number and the associated name and address are copied to the corresponding fields on the sales header.

Tip

If you do not know ahead of time that a certain bill-to address will be used for every invoice to a customer, then do not fill in the Bill-to Customer No. field on the customer card. Instead, enter the bill-to customer number after you have set up a sales header.

Ship-to Address

If a customer wants items shipped to different addresses, then you must choose from among various ship-to addresses when you invoice.

To create ship-to addresses for a customer, choose Ship-to Addresses on the customer card, and then choose New to open the Ship-to Address window. Enter the address and other shipping information for the address, such as location code and shipping method.

You can associate any number of ship-to addresses with a customer. Each address is identified by a unique code, and when you use this code on a sales header, the related address information is printed on the shipment.

See Also

Other Resources

Ship-to Address
Sell-to Customer No.
Bill-to Customer No.
Ship-to Address
About Using Locations and Responsibility Centers