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Troubleshooting: Record Locked by Another User

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If you have ended Microsoft Dynamics NAV in busy mode, and then restarted Microsoft Dynamics NAV, you may experience the following error message: “Record locked by another user”. This is caused by a lock on data in a job that is still running on the server.

To release this lock, you must either shut down the SQL server manually, or restart the Microsoft Dynamics NAV Server session using the Microsoft Dynamics NAV Server Administration tool.