Reconcile Customer Payments Manually
When your customers have made payments to your electronic bank account, you must apply each amount paid to the related sales document and then post the payment to update the customer, general ledger, and bank ledger entries.
Note
You can perform the same tasks, including vendor payments, in the General Journal window using functions for bank statement import and automatic application. For more information, see Reconcile Payments Automatically.
The Payment Registration window is designed to support you in tasks involved in balancing internal accounts by using actual cash figures to make sure that payments are collected efficiently from customers. This payment processing tool enables you to quickly verify and post individual or lump payments, initiate finance charges for overdue payments, process discounted payments, and find specific unpaid documents for which payment is made.
The following table describes a sequence of tasks, with links to the topics that describe them. These tasks are listed in the order in which they are generally performed.
| To | See |
|---|---|
Specify where to post payments, which balancing account to use, and whether values are automatically filled in. |
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Verify and post individual or lump payments, initiate finance charges for overdue payments, process discounted payments, and find specific unpaid documents for which payment is made. |
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Process and post discounted payments in four different scenarios. |
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Handle overdue payments in two different scenarios. |
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Find a specific unpaid document for which payment is made, but the document does not appear as a payment line until it has been fully invoiced. |
How to: Find Unpaid Documents During Manual Payment Reconciliation |
Open a prefilled general journal line from the Payment Registration window to post the payment to the balancing account without applying the payment to a document. |
How to: Record or Post Payments Manually Without a Related Document |