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Patient Engagement Portal

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Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
End users by admins, makers, or analysts This feature is released. May 20, 2020 To be announced

Business value

Patients and providers want an easy, seamless, and more self-service way to engage online with each other.

Feature details

The Patient Engagement Portal enables patients to engage with their healthcare providers and browse content anonymously. They also can sign in and book appointments, get referrals, access medical forms, and more. This template includes the ability to embed a Microsoft HealthBot that can provide a first level of interaction with patients to help assess needs and answer frequently asked questions. It also includes the ability to integrate Teams for virtual patient engagement.