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ISSUE : SMTP Configuration - Unspecified Error

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A new SMTP related issue has been brought to our notice and we are currently working on fixing it. This post provides information about an issue under investigation and is subject to change.

SYMPTOMS

When you make changes to the properties of a SMTP Virtual Server under the Access tab you get the following message :

SMTP Configuration - Unspecified Error

err

The problem is likely to occur when you have the HOTFIX 946517 on the server. The HOTFIX 946517 updates the Adsiis.dll to fix a thread contention issue seen when you run MOSS 2007 Timer Service.

Currently if you are running SMTP on a server with MOSS 2007 you will have to uninstall the HOTFIX 946517 to get your SMTP working. Note that the SMTP service it self is not affected by this HOTFIX and keeps running. But you cannot make changes like Relay restrictions. A fix for this problem will be made available shortly in the form of a HOTFIX and published as KB 950426

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Comments

  • Anonymous
    April 14, 2008
    PingBack from http://microsoftnews.askpcdoc.com/?p=2410

  • Anonymous
    May 01, 2008
    I received the HOTFIX by calling MS Support and installed, and still the same problem. I rebooted server. Uninstalled SMTP, reinstalled, etc. Still, no luck. Is anyone addressing this? Any other ideas or HOTFIXES? Package:

KB Article Number(s): 950426 Language: English Platform: x64 Location: (http://hotfixv4.microsoft.com/Windows%20Server%202003/sp3/Fix230426/3790/free/347102_ENU_x64_zip.exe)

  • Anonymous
    May 02, 2008
    What is the version of the smtpsnap.dll after installing the hotfix you received ?

  • Anonymous
    June 26, 2008
    Hi, do you know if there is any way to edit the smtp access settings through either the metabase or registry. When we installed the hotfix 946517 it pretty much ruined our moss install and we had to set things up again so theres no way we're going to uninstall it, setup smtp and reinstall it. Thanks a million

  • Anonymous
    August 04, 2008
    I am facing the same problem SMTP Configuration - Unspecified Error Is new HOTFIX  is available for this?

  • Anonymous
    September 19, 2008
    Any updates to resolving this issue? I have this kb installed and have the same SMTP error. Thanks!!!

  • Anonymous
    September 19, 2008
    garrett- did you attempt to uninstall this kb 946517 from your moss sever? what was the outcome? or was your moss server ruined from the install? I have this installed and working in my farm but I need to try to remove it. I want to know if you tried to remove it and experienced any problems with the removal. or if you were never able to successfully install in the first place. thanks! Ben

  • Anonymous
    September 19, 2008
    ok after looking i found this http://support.microsoft.com/default.aspx/KB/950426 you can download and install. I will report back my results Ben

  • Anonymous
    December 19, 2008
    Hi Ben, Could you let us know what was the outcome please? We have the same satuation here. Thank you Brian

  • Anonymous
    January 23, 2009
    Seriously, a hotfix to fix what breaks in another hotfix? Ben/Brian, any luck with that SMTP hotfix? Thanks