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Availabilty issues with Visual Studio Team Services - 10/20 - Resolved

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Final Update: Thursday, 20 October 2016 13:01 UTC

We've confirmed that all systems are back to normal with no customer impact as of. Our logs show the incident started on DD  and that during the  hours that it took to resolve the issue X% of customers experienced impact statement & metrics.

We understand that customers rely on VS Team Services as a critical service and apologize for any impact this incident caused.

Sincerely,

Zainu

Final Update: Thursday, 20 October 2016 12:59 UTC

We've confirmed that all systems are back to normal with no customer impact as of 16:00. Our logs show the incident started on  and that during the duration of incident hours that it took to resolve the issue X% of customers experienced impact statement & metrics.

We understand that customers rely on VS Team Services as a critical service and apologize for any impact this incident caused.

Sincerely,

Zainu

Update: Thursday, 20 October 2016 12:58 UTC

Our DevOps team continues to investigate issues with VSTS. Root cause is not fully understood at this time. Some customers continue to experience impact statement from a user perspective. We are working to establish the start time for the issue, initial findings indicate that the problem began at . We currently have no estimated time for resolution.

  • Work Around: NA
  • Next Update: Before 16:00UTC

Sincerely,

Zainu

Initial Update: Thursday, 20 October 2016 12:57 UTC

We are actively investigating issues with VSTS. Some customers may experience Slowness.

  • Next Update: Before 16:00

We are working to resolve this issue and apologize for any inconvenience.

Sincerely,