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SharePoint Crawl Log Error: “The SharePoint item being crawled returned an error when attempting to download the item” .. for eg. *.aspx files

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After some research I found a solution for that problem

Open Regedit on your search server/s
Navigate to this registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office Server\14.0\Search\Global\Gathering Manager

Change Value "UserAgent" from  "MSIE 4.01" to "MSIE 8.0"

Restart the SharePoint Search Service.

Open a SharePoint PowerShell

Get-SPSessionStateService

If this returns false then we need to deploy one

Enable-SPSessionStateService -DatabaseName “NameOfDatabase”

Comments

  • Anonymous
    January 01, 2003
    Same error here, with MS Project Server addon - Using Cross Shared Services

  • Anonymous
    January 01, 2003
    Do this is referring to 2010 and/or 2013. I am facing same error in 2013. I checked the Registery I couldn't find 14.0 under Office Server. Any clue?Thanks,Khushi

  • Anonymous
    January 01, 2003
    the 14.0 hive is referring to SP2010.If you have SP2013 you'll have a 15.0 hive instead!very best regardsThomas

  • Anonymous
    January 01, 2003
    you can restart the Windows Service - SharePoint Server Search or if you want to be sure that everything will be reloaded simply restart your server. (of course one by one if you have a server farm)

  • Anonymous
    January 01, 2003
    Do this is referring to 2010 and/or 2013. I am facing same error in 2013. I checked the Registery I couldn't find 14.0 under Office Server. Any clue?Thanks,Khushi

  • Anonymous
    July 01, 2013
    How do you restart the SharePoint Search Service?

  • Anonymous
    June 30, 2014
    this looks fine to me for setting the basic search enabled in Sharepoint 2010

  • Anonymous
    August 28, 2014
    The comment has been removed

  • Anonymous
    May 04, 2015
    Hi Thomas,
    Please correct If I am wrong here..
    MSIE 8.0 is browser version on server, If I am using IE 10.0 then - should it be MSIE 10.0 ?

    Thanks

  • Anonymous
    May 04, 2015
    Looong time ago, but as far as i can remember its just the useragent string from the internet explorer you have installed on your search servers.
    Just bing for: Whats my useragent..... Then youll find the msie value.
    Regards
    Thomas

  • Anonymous
    May 04, 2015
    Looong time ago, but as far as i can remember its just the useragent string from the internet explorer you have installed on your search servers.
    Just bing for: Whats my useragent..... Then youll find the msie value.
    Regards
    Thomas

  • Anonymous
    June 02, 2016
    I am facing the same issue on SharePoint 2013, I have tried the above steps with 15 hive but no luck. Please let me know what I can do further to resolve this issue.

  • Anonymous
    August 30, 2016
    I had this problem recently and it was caused by an unpublished page layout. One more thing to validate.