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SharePoint Client Support

Information from the Support Team for OneDrive for Business, SharePoint Workspace, and Groove

What issues can occur if you run OneDrive for Business 2013 and SharePoint Workspace 2010 on the same computer?

The article How to install the OneDrive for Business sync client for SharePoint 2013 and SharePoint...

Date: 09/10/2015

SkyDrive Pro update enforces SharePoint version requirement

The SkyDrive Pro application, the successor product to SharePoint Workspace, syncs SharePoint 2013...

Date: 11/06/2013

Sync issues with nested folders in SharePoint library

UPDATE: SharePoint Workspace can now adapt to many of the situations that caused this error. If you...

Date: 09/18/2012

When you install Service Pack 1 (SP1) of Office 2010, SharePoint Workspace 2010 is installed -- UPDATE

(9/13/2011: Updated to add KB link) Update, March 28, 2012: There is now an update available for...

Date: 08/30/2011

Higher limits, fixes, and extras: updates you should know about

I am delighted to announce the release of three updates significant to SharePoint Workspace...

Date: 06/30/2011

Spurious firewall error at SharePoint Workspace startup

Update, July 5, 2011: This issue is fixed in the the Office 2010 June CU for SharePoint Workspace....

Date: 03/08/2011

Groove Relay at Microsoft restarted

We recently discovered that one of the Groove Relay servers managed by Microsoft was having...

Date: 02/11/2011

SharePoint Workspace 2010 crashes on some systems that were upgraded from Office 2003 or earlier

by Joe Levine and Patrick Gan(edited by Frances S., 4/13/11) SharePoint Workspace 2010 might crash...

Date: 10/08/2010

Synchronizing to SharePoint in SharePoint Workspace 2010

SharePoint sync is the new focus of the product, and here in Support, we get a lot of questions...

Date: 08/10/2010

Single sign-on in SharePoint Workspace 2010

Hello everyone! Now that the Office 2010 release is near, I'm planning to start a series of articles...

Date: 04/13/2010

Error -- “Unable to register with Relay Server”

by Gregg Johnston Scenario You have just set up your Groove server environment, and it looks good....

Date: 12/15/2009

“So I ran grooveclean, but that didn’t fix the problem…”

by Gregg Johnston “So I ran grooveclean, but that didn’t fix the problem…” Software doesn't always...

Date: 10/27/2009

Synchronizing files in Groove – to GFS or not to GFS

...that is the question Many users have started to use Groove because of the handy way it takes a...

Date: 09/15/2009

Upcoming changes for Groove 3.1

I expect many of you have been hearing the buzz about Microsoft Office 2010. I'll be talking more...

Date: 08/24/2009

Groove name change

By now, I expect that most of you have seen an announcement that that in Office 2010, Groove will...

Date: 05/19/2009

Summary of Office 2007 Service Pack 2 changes for Groove

Hi all! You may have noticed that it's been pretty quiet here lately. That's because we've been busy...

Date: 05/08/2009

Groove 3.1 Licensing maintenance issues

Do you run Groove Virtual Office 3.1, or use the old 3.1 Groove Hosted Services? At this point, we...

Date: 04/15/2009

Discuss: Relative file transfer speeds of File Sharing and Standard workspaces

In a comment here, Camineet poses a question about relative file transfer speeds of File Sharing and...

Date: 03/04/2009

Rearranging a Groove-synchronized Windows folder

When you use a folder in your daily work, you naturally find yourselves moving things around. For...

Date: 02/03/2009

Welcoming another Groove blog...

Jim McCoy revived the Groove Development team blog a few months ago. We cross-linked our blogs at...

Date: 01/28/2009

Problems with "Discard Groove messages from unknown contacts"

Under the Options tab of Groove Preferences, there is an innocuous looking option, Discard Groove...

Date: 01/16/2009

When Groove Administrator email doesn't reach the user

Here's a scenario for anyone who administers a Groove domain from Groove Enterprise Services or...

Date: 12/30/2008

A summary of Groove workspace synchronization

Since Groove is all about synchronization, it should come as no surprise that a lot of our support...

Date: 12/12/2008

Adding a Sharepoint Files tool to a Groove workspace

Someone on the Groove newsgroup recently noted that the instructions for “Setting up a SharePoint...

Date: 12/09/2008

Understanding and troubleshooting the SharePoint Files tool in Groove 2007

So, I'll confess -- SharePoint is not one of my specialties, especially in the current version of...

Date: 11/10/2008

Groove Manager best practices – protect your data

Hardware failure is one of those risks you can never quite eliminate. So what do you do to protect...

Date: 11/05/2008

The size of Groove workspaces

Lately, I've seen a number of questions about the size of Groove workspaces. I mentioned a couple of...

Date: 10/07/2008

More details on Groove servers (mostly Relay)

In reference to Patrick Gan's "So you want to host your own Groove Servers", one reader had a few...

Date: 09/23/2008

Comparing Groove Standard workspaces and Groove File Sharing workspaces

When you click New Workspace in Groove 2007, you have three options for the type of workspace you...

Date: 09/16/2008

How I use Groove

Groove is used very differently by different organizations and different people. I saw a statement...

Date: 08/25/2008

Groove Server Manager 2007 sp1 is not compatible with SQL Server 2008

[Update 5/8/09 -- fixed in Office Groove 2007, SP2. See https://support.microsoft.com/kb/968770.] As...

Date: 08/19/2008

Use search constraints to search Active Directory servers which list more than 1000 users.

In Groove Manager, you can import users from an Active Directory server, and optionally leave them...

Date: 08/18/2008

If you end the name of a File Sharing workspace with a space, Groove cannot synchronize the workspace

This is another Groove client issue. It’s minor, but potentially frustrating, because the error...

Date: 08/05/2008

Understanding how you use this blog

[survey deadline passed; survey removed]

Date: 08/05/2008

Groove without your own servers

I usually go climbing on Thursday, but my belaying partner is off at the IETF, so I'm making a...

Date: 07/31/2008

Why is Groove asking me to change my password repeatedly after it was reset?

Hello! I have a client issue for you today. This one isn’t a bug, just a confusing situation that...

Date: 07/30/2008

What do you want to know about Groove?

As we enter our third month, I find myself wondering what sort of content readers want. Recently,...

Date: 07/22/2008

Auto-configuration failure when Active Directory server uses a custom NetBIOS name

[Update 5/8/09 -- fixed in Office Groove 2007, SP2.] Today's issue applies to managed Groove domains...

Date: 07/21/2008

Resolving Identity conflicts when creating a new Groove account

Have you or a colleague lost your Groove account recently that caused you to create a new account...

Date: 06/18/2008

So you want to host your own Groove Servers

Many customers express concern about other parties managing Groove data stored on the Relays or...

Date: 06/08/2008

'Groove doesn't communicate' -- Narrowing down the problem

In Groove Support, we see a lot of issues that start off as "Groove doesn't communicate", that is,...

Date: 05/23/2008

New language support in Groove for Chinese and Korean

As some of you probably recall, early versions of Groove had little in the way of localization...

Date: 05/16/2008

Groove and peer-to-peer versus traditional client/server information sharing

Groove began as a peer-to-peer application for individual collaboration. Although many companies now...

Date: 05/12/2008

Groove File Sharing workspaces should be limited to 50 or fewer

[Update 5/8/09 -- fixed in Office Groove 2007, SP2. See https://support.microsoft.com/kb/968769] A...

Date: 04/30/2008

Welcome!

Welcome to the Weekly Groove, a blog focusing on Groove support issues, by Frances (fselkirk) and...

Date: 04/23/2008