Not just hearing, but listening

As you can imagine an organisation like Microsoft works with a rather large number of partner & customer communities & so our efforts to stay in touch & up-to-date are not always as effective as we'd like.

But we try.

A big part of this is done via our regular surveys & so in the next few weeks, if you're a Microsoft registered partner you may be invited to complete an online satisfaction survey. If you do receive this invitation & you do have thoughts or suggestions on what we could do to improve then I implore you to take 10 minutes to fill it out.

Be honest. Don't just tick the boxes but actually put in some context as well & let us know how you feel because a good survey has equal measures of quantitative as well as qualitative data.

If you're wondering what we do with the feedback, check-out Nick Mayhew's blog where he puts some of it into action as well as looking at what we're doing with the recent SBSC comments.

As always, I welcome & appreciate your thoughts & in addition, our Partner Hotline is available via 13 20 58 Option 4 or via sppartner@microsoft.com.

Thanks,

Robbie