KB 970925 - P2V fails with Error 2927 (0x8033801A) to a Clustered host

SUMMARY

When performing a Physical-to-Virtual (P2V) conversion to a clustered host with System Center Virtual Machine Manager 2008, it may fail with the following error:

Error 2927

A Hardware Management error has occurred trying to contact server %servername.

(Unknown error (0x8033801A))

Recommended Action

Check that WinRM is installed and running on %servername. For more information use the command "winrm helpmsg hresult".

NOTE

The problem occurs when trying to perform a P2V to a clustered host. If the P2V is attempted to a non-clustered host, it completes successfully.

CAUSE

This issue can occur if the clustered storage where the resulting VM from the P2V conversion is placed has an invalid character such as a "\".

Example: This is commonly seen when clustered storage is named as follows:

"Disk E:\" instead of "Disk E".

MORE INFORMATION

To confirm this scenario, collect a trace using Dbgview. This process is outlined in the following article:

970066 How to collect traces in System Center Virtual Machine Manager

https://support.microsoft.com/default.aspx?scid=kb;EN-US;970066

The exception noted in the trace log will be similar to the following:

00040598 272.28906250 [3344] *** Carmine error was: HostAgentWSManError (2927); HR: 0x8033801A

To look for this problem, search for the following string in the trace:

"Select * from MSCluster_ResourceToDisk"

Here is a sample link showing an invalid character.

[Select * from MSCluster_ResourceToDisk where GroupComponent='MSCluster_Resource.Name="Disk E:\"']

RESOLUTION

Change the cluster resource name to remove the invalid character.

 

970925 SCVMM 2008 P2V conversion fails with Error 2927 (0x8033801A)
https://support.microsoft.com/default.aspx?scid=kb;EN-US;970925