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Report problems, with logs, and suggest features, with the Feedback Hub

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This blog post has moved to https://matthewvaneerde.wordpress.com/2016/09/26/report-problems-with-logs-and-suggest-features-with-the-feedback-hub/

Comments

  • Anonymous
    September 26, 2016
    comment
  • Anonymous
    December 19, 2016
    After latest update computer won't boot keeps acting like it's updating then goes to black screen sometimes with only a mouse cursor have to hard reset then it does it all over again. Was able to get into safe mode once but wouldn't do anything in there very weird looks like I am going to have to restore from original disks windows 7.
  • Anonymous
    December 19, 2016
    Wish I could get back into safe mode found a possible fix in registry I really don't want to have to erase computer. The built-in Windows 10 tools couldn't fix and or said drive was locked.
  • Anonymous
    December 20, 2016
    The comment has been removed
  • Anonymous
    December 22, 2016
    Since an auto-reboot of an update (evaluation copy build 14986.rs_prerelease.161202-1928) my computer keeps rebooting with stop codes. I get different codes all the time as the reboots happen over and over again. When I do get to the desktop, it doesn't stay very long before it also reboots. I'm not sure what to try to fix it. I can't stay in long enough to do much. If I try to stop using the preview build, will the computer be able to just do that, or will it need to boot up and download new things? (I'm not sure it will be able to.) I tried to restore to previous point, but it said there weren't any within 10 days or something like that. What? Why such a short limit? I didn't think not having a few restore points was even possible. I'm not sure what to try. I found a BIOS setting that referred to Plug and Play OS. It was set off. In the past I had Windows XP on the machine. I updated a year or so ago to Windows 10 64 bit. The machine has an i5 but it's an older mother-board installed June 2012, ASUS P7P55 LX. I thought it might have PCI-Express 1.0 s;pts because a new video card had a lot less pins so I returned it, but the online info for the motherboard says PCI Express 2.0 so I'm confused now. I know my video card (quite old) and driver are not great with Windows 10, but I'm not sure if this preview build pushed that over the edge or there is something else with other drivers going on. Any ideas of what I can try since I have constant reboots but don't want to reinstall from scratch yet?
    • Anonymous
      December 22, 2016
      To help figure out what the bluescreen is, can you grab C:\Windows\memory.dmp and send it to me?You can roll back to a previous build by going to Settings | Update & Security | Recovery | Go back to an earlier build
    • Anonymous
      January 18, 2017
      I get the same error updating to 13986 from 13965 the stop code first said dxg error, when it rebooted it said pool handler error, I'm running Windows 10 Pro in Vmware workstation player 12.5, I think it maybe related to your 3D graphic changes. I've come so far with the windows insider experience, I would hate for this to end my journey.
  • Anonymous
    December 23, 2016
    Numerous blue screen errors since loading build 14986. I cannot keep the computer up long enough to generate feedback on it.
  • Anonymous
    December 28, 2016
    I installed build 14986 and now my laptop crashes after 1 minute. with a verity of different error messages such as "Attempted to write to read only area", "page fault in non paged area". also most of the message boxes are blank, kernel security is". I have reset the laptop twice by downloading the ISO copy. Bob
  • Anonymous
    February 28, 2017
    The comment has been removed
    • Anonymous
      March 01, 2017
      Sorry, I don't understand what you're asking.
  • Anonymous
    June 02, 2017
    I can't thank you enough! I am still learning and I appreciate your help and tutelage.