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Can not delete a master page "This item cannot be deleted because it is still referenced by other pages"

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I came across this issue the other day. When creating a custom master page, I then wanted to delete it. When trying to delete the page I got the following error

"This item cannot be deleted because it is still referenced by other pages. This item cannot be deleted because it is still referenced by other pages "

but I knew my page was not attached to any other pages. I finally found this KB from Microsoft https://support.microsoft.com/?kbid=926812 stating this is a known issue.

Rather than "hiding" the page as they suggest, I chose to create a Folder called "DeleteMe" in the MasterPage Gallery, then I had to turn my Version Control off completely and Content Approval off too. Then I opened the gallery using SPD and was able to drag the master pages into the DeleteMe Folder, then I went back to the Master Gallery web page and deleted the Folder

Comments

  • Anonymous
    January 10, 2013
    Thank you. This was a really useful post!

  • Anonymous
    March 15, 2013
    Just what I needed. Thanks.

  • Anonymous
    March 26, 2014
    This tip worked for me too, thank you!

  • Anonymous
    May 15, 2014
    And if you happen to have two master pages, both with same filename, you may not be able to delete the "wrong" one without first renaming it.