Product Feedback Meets Digg at Yahoo
We call it a Suggestion Board — you can browse suggestions from other site visitors or post your own. Digg -style voting means we can quickly discover what’s most important to users. In addition to reading feedback from other users, you’ll find responses from Yahoo! employees about the issues. Product teams regularly read and take action on your feedback. Though we aren’t always going to immediately act on it, it’s incredibly helpful to us in making the best sites we can… and we’ve even been known to reward great suggestions with some Yahoo! schwag.
Check out the Suggestion Boards that are now live: Answers , Autos , Autos Custom , My Yahoo! , Pipes , Real Estate , Site Explorer , Travel , TV, Upcoming.org , Yahoo! Developer Network , and Yahoo! Developer Network Gallery . (You’ll also find links for these in the footer of each site’s homepage and a complete list is here .)
I'm really glad that Yahoo is showing that you can open and connect with customers while building good services. Where is the Google suggestion/bug board? Or do you not need suggestions if you are the market leader? Discuss amongst yourselves.
Comments
- Anonymous
February 15, 2007
Yep, that's what we are hoping people do on CodePlex projects with the work item tracking. And CodePlex is dogfooding their own approach by letting customers vote on ideas for the site itself(http://www.codeplex.com/CodePlex/WorkItem/List.aspx) and they have been responding (http://blogs.msdn.com/jamesnewkirk/archive/2007/02/05/codeplex-deployment-january-30-2007.aspx).