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Installing and Configuring Office Web Apps (on SharePoint 2010)

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In the current sprint of the project I'm working on, we are deploying Office Web Apps to support an enterprise collaboration platform based on SharePoint Server 2010.

While creating the installation guide for this sprint, I used the following TechNet article as a reference for the section on installing and configuring Office Web Apps:

Deploy Office Web Apps (Installed on SharePoint 2010 Products)

https://technet.microsoft.com/en-us/library/ff431687.aspx

While the above article includes most of the steps you need to perform when deploying Office Web Apps on SharePoint 2010, it currently seems to be lacking a few important pieces (at least based upon my experience):

  • Configure Excel Services Application trusted location (if you are using both HTTP and HTTPS)
  • Configure the Office Web Apps cache
  • Grant access to the Web application content database for Office Web Apps

These steps are performed after completing the deployment steps in the above TechNet article.

For the remainder of this post, imagine that we are installing Office Web Apps on the extranet site for Fabrikam Technologies (https://extranet.fabrikam.com) and we want to provide the ability for Fabrikam employees and its partners to collaborate on documents created in Microsoft Word, Excel, and PowerPoint.

Assume we have created a new Web application, configured it for claims-based authentication, and deployed Office Web Apps by following the steps in the aforementioned TechNet article.

The relevant service accounts for the Fabrikam extranet site are listed in the following table.

Table 1 - Service Accounts
User Logon Name Full Name Description
EXTRANET\svc-sharepoint Service account for SharePoint SharePoint farm account used to create and access the SharePoint configuration database.
EXTRANET\svc-spserviceapp Service account for SharePoint service applications Used as the application pool identity for SharePoint service applications
EXTRANET\svc-web-fabrikam Service account for Fabrikam Web site Used for the application pool for the Fabrikam extranet Web application

In order to resolve a few issues with the deployment and ensure it conforms to recommended best practices, we need to perform some additional configuration steps.

Configure Excel Services Application trusted location

When the Excel Services Application is created, a default trusted location is automatically configured (https:// ) for all content on the SharePoint farm. This default trusted location enables any file to be loaded from the SharePoint farm into Excel Services. However, this default trusted location does not support HTTPS (https://) and therefore results in the following error when attempting to access an Excel workbook using a secured connection:

This workbook cannot be opened because it is not stored in an Excel Services Application trusted location.

Use the following procedure to change the default trusted location to support HTTPS.

Important

Skip this section for environments that are not configured with SSL certificates (e.g. development environments).

To configure the Excel Services Application trusted location for HTTPS instead of HTTP:

  1. On the Central Administration home page, in the Application Management section, click Manage service applications.

  2. On the Service Applications tab, click Excel Services Application (where the Type column is Excel Services Application Web Service Application).

  3. On the Manage Excel Services Application page, click Trusted File Locations.

  4. On the Excel Services Application Trusted File Locations page, click the default trusted file location (https:// ) to edit the corresponding settings.

  5. On the Excel Services Application Edit Trusted File Location page, in the Location section, change the Address from https:// to https:// and then click OK.

    Note

    Since users of the Fabrikam extranet site are automatically redirected from https:// to https:// during sign in (via the Claims Login Form Web Part), it is not expected that Excel Services will be used over HTTP (only HTTPS). If it is necessary to support both HTTP and HTTPS, then a separate trusted file location will need to be configured.

Configure the Office Web Apps cache

By default, when you install Office Web Apps, the cache available to render documents is 100 GB and the cache expiration period is 30 days. The cached content for Office Web Apps is stored in a SharePoint content database.

It is recommended to isolate the content database used for the Office Web Apps cache, so that cached files do not contribute to size of the "main" content database(s) for the Web application. Also note that anytime you create a new SharePoint content database, it is recommended to expand the initial database files (at least in a production environment).

Important

You must start a new instance of the SharePoint 2010 Management Shell after installing the Office Web Apps in order to use the new PowerShell cmdlets (e.g. Set-SPOfficeWebAppsCache).

Also note that you may need to wait a few minutes (after installing Office Web Apps or rebuilding the Web application) before performing the following procedure (for the SharePoint timer job to configure the cache on the site collection before moving it to a separate content database).

The following procedures are used to reduce the Office Web Apps cache size to 30 GB, move the cache to a new content database, and expand the corresponding database files.

To configure the Office Web Apps cache and create a separate content database for caching:

  1. On the Start menu, click All Programs, click Microsoft SharePoint 2010 Products, right-click SharePoint 2010 Management Shell, and then click Run as administrator. If prompted by User Account Control to allow the program to make changes to the computer, click Yes.

  2. From the Windows PowerShell command prompt, run the following script:

     $ErrorActionPreference = "Stop"

Add-PSSnapin Microsoft.SharePoint.PowerShell -EA 0

function ConfigureOfficeWebAppsCache(
    [string] $webAppUrl,
    [int] $cacheSizeInGigabytes,
    [int] $expirationPeriodInDays,
    [string] $cacheDatabaseName)
{
    Write-Host ("Configuring Office Web Apps cache for Web application" `
        + " ($webAppUrl)...")

    Write-Debug "cacheSizeInGigabytes: $cacheSizeInGigabytes"
    Write-Debug "expirationPeriodInDays: $expirationPeriodInDays"
    Write-Debug "cacheDatabaseName: $cacheDatabaseName"

    $cacheSizeInBytes = $cacheSizeInGigabytes * 1024 * 1024 * 1024
    $webApp = Get-SPWebApplication –Identity $webAppUrl -Debug:$false
    $webApp | Set-SPOfficeWebAppsCache `
        -ExpirationPeriodInDays $expirationPeriodInDays `
        -MaxSizeInBytes $cacheSizeInBytes -Debug:$false

    $cacheDatabase = Get-SPContentDatabase $cacheDatabaseName -Debug:$false -EA 0

    if ($cacheDatabase -eq $null)
    {
        $cacheDatabase = New-SPContentDatabase -Name $cacheDatabaseName `
            -WebApplication $webApp -Debug:$false
    }

    Get-SPOfficeWebAppsCache -WebApplication $webapp -Debug:$false |
        Move-SPSite -DestinationDatabase $cacheDatabase -Confirm:$false `
        -Debug:$false

    Write-Host "Restricting the cache database to a single site collection..."

    $database = Get-SPContentDatabase $cacheDatabase

    $database.MaximumSiteCount = 1
    $database.WarningSiteCount = 0
    $database.Update()

    Write-Host -Fore Green ("Successfully configured Office Web Apps cache for" `
        + " Web application ($webAppUrl).")
}

function Main()
{
    $webAppUrl = "https://extranet.fabrikam.com"
    $cacheSizeInGigabytes = 20
    $expirationPeriodInDays = 30
    $cacheDatabaseName = "OfficeWebAppsCache"

    ConfigureOfficeWebAppsCache $webAppUrl $cacheSizeInGigabytes `
        $expirationPeriodInDays $cacheDatabaseName
}

Main

  3. Wait for the script to complete and verify that no errors occurred during the process.

  4. Reset Internet Information Services (IIS) in order for the change to take effect:

    iisreset

To increase the size of the database files for the Office Web Apps cache:

  1. Start SQL Server Management Studio and connect to the appropriate server.
  2. In the Object Explorer, expand the Databases folder.
  3. Right-click the OfficeWebAppsCache database and then click Properties.
  4. In the Database Properties dialog, in the Select a page area on the left, click Files.
  5. Using the settings specified in the following table, specify the new values for Initial Size and Autogrowth.
    Table 2 - Initial data and log file sizes
    Database Logical Name File Type Filegroup Initial Size [MB] Autogrowth
    OfficeWebAppsCache OfficeWebAppsCache Data PRIMARY 10,000 By 500 MB, unrestricted gerowth
      OfficeWebAppsCache Log N/A 400 By 10 percent, restricted growth: 4,000 MB
  6. Click OK.

The following SQL statements can be used as an alternative to setting the sizes through the Database Properties dialog:

 USE [master]
GO
ALTER DATABASE [OfficeWebAppsCache]
MODIFY FILE(
    NAME = N'OfficeWebAppsCache'
    , SIZE = 10240000KB
    , FILEGROWTH = 512000KB)
GO
ALTER DATABASE [OfficeWebAppsCache]
MODIFY FILE(
    NAME = N'OfficeWebAppsCache_log'
    , SIZE = 409600KB
    , MAXSIZE = 4096000KB)
GO

Grant access to the Web application content database for Office Web Apps

Since the service account used to run the Office Web Apps service applications is different from the account used to run the application pool for the Web application, it is necessary to explicitly grant access to all of the content databases used by the Web application.

To grant the Office Web Apps service account access to the content databases:

  1. On the Start menu, click All Programs, click Microsoft SharePoint 2010 Products, right-click SharePoint 2010 Management Shell, and then click Run as administrator. If prompted by User Account Control to allow the program to make changes to the computer, click Yes.

  2. From the Windows PowerShell command prompt, type the following commands:

     $webApp = Get-SPWebApplication "https://extranet.fabrikam.com"

$webApp.GrantAccessToProcessIdentity("EXTRANET\svc-spserviceapp")