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Information Regarding the Latest Update for Windows 8.1

Update 4/16/2014: Please refer to the following updates posted in the blog posts below released on April 16th, 2014:

https://blogs.windows.com/windows/b/springboard/archive/2014/04/16/windows-8-1-update-and-wsus-availability-and-adjusted-timeline.aspx
https://blogs.technet.com/b/windowsserver/archive/2014/04/16/windows-server-2012-r2-update-availability-of-wsus-fix-and-revised-servicing-timing.aspx

Also be advised there following KB articles have been updated:

Windows Update Client does not scan against WSUS 3.0 SP2 if HTTPS is configured and TLS 1.2 is not enabled

https://support.microsoft.com/kb/2959977/EN-US

Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update: April 2014

https://support.microsoft.com/kb/2919355/EN-US
 

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Microsoft has been listening to customer feedback. Much of this feedback has been received and some of the results are being given back to our users of Windows 8.1 in the form of updates. Recently, a very big update for Windows 8.1 was released. Read all about it here:

https://windows.microsoft.com/en-us/windows-8/whats-new

Since Microsoft wants to ensure that customers benefit from the best support and servicing experience and to coordinate and simplify servicing across both Windows Server 2012 R2, Windows 8.1 RT and Windows 8.1, this update will be considered a new servicing/support baseline. What this means is those users who have elected to install updates manually will have 30 days to install Windows 8.1 Update  on Windows 8.1 devices; after this 30-day window - and beginning with the May Patch Tuesday, Windows 8.1 user's devices without the update installed will no longer receive security updates.

This means that Windows 8.1 users - starting patch Tuesday in May 2014 and beyond - will require this update to be installed.  If the Windows 8.1 Update is not installed, those newer updates will be considered “not applicable.”

More detailed information can be found in the following links:

KB2919355 (Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014)
https://support.microsoft.com/kb/2919355

A servicing stack update is available for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2: March 2014
https://support.microsoft.com/kb/2919442

What's New in the Windows 8.1 Update
https://technet.microsoft.com/en-us/windows/dn646749

Windows 8.1 Update: The IT Pro Perspective
https://blogs.windows.com/windows/b/springboard/archive/2014/04/02/windows-8-1-update-the-it-pro-perspective.aspx
 
Windows Server 2012 R2 Update is now available to subscribers
https://blogs.technet.com/b/windowsserver/archive/2014/04/02/windows-server-2012-r2-update-is-now-available-to-subscribers.aspx.
 
For those users who are still using Windows 8 and Windows 2012 (and not Windows 8.1 and Windows 2012 R2) you are unaffected and will continue to receive updates as normal.

The new baseline only exists for Windows 8.1 and Windows Server 2012 R2.

Another important item for our enterprise users and IT pros out there: There is also an issue regarding Windows 8.1 Update preventing interaction with WSUS 3.2 over SSL connections. This has been outlined in the following blog post:

Windows 8.1 Update (KB 2919355) prevents interaction with WSUS 3.2 over SSL
https://blogs.technet.com/b/wsus/archive/2014/04/08/windows-8-1-update-prevents-interaction-with-wsus-3-2-over-ssl.aspx

Microsoft plans to issue an update as soon as possible that will correct the issue and restore the proper behavior for Windows 8.1 Update KB 2919355 scanning against all supported WSUS configurations. Until that time, we are delaying the distribution of the Windows 8.1 Update KB 2919355 to WSUS servers.

You may still obtain the Windows 8.1 Update (KB 2919355) from the Windows Update Catalog or MSDN. However, we recommend that you suspend deployment of this update in your organization until we release the update that resolves this issue.

You may also find the workarounds discussed in this article to be useful for testing this Windows 8.1 Update for your organization. Thank you for your patience during this time.

In addition, some training and readiness docs have been recently published along with updated toolkits:

Windows 8.1 Update User Readiness Toolkit
https://www.microsoft.com/en-us/download/details.aspx?id=42255

Windows 8.1 Update Power User Guide for Business
https://www.microsoft.com/en-us/download/details.aspx?id=41667

Windows 8.1 Update how-to videos for business users
https://www.microsoft.com/en-us/download/details.aspx?id=42314

Windows Driver Kit 8.1 Update 1
https://www.microsoft.com/en-us/download/details.aspx?id=42273

Windows Assessment and Deployment Kit (Windows ADK) for Windows 8.1 Update
https://www.microsoft.com/en-us/download/details.aspx?id=39982

Additional Blogs:

https://blogs.windows.com/windows/b/springboard/archive/2014/04/02/windows-8-1-update-the-it-pro-perspective.aspx
https://blogs.windows.com/windows/b/windowsexperience/archive/2014/04/02/windows-8-1-update-important-refinements-to-the-windows-experience.aspx
https://blogs.windows.com/windows/b/business/archive/2014/04/02/building-the-mobile-workplace-with-windows-and-windows-phone.aspx
https://blogs.msdn.com/b/ie/archive/2014/04/02/stay-up-to-date-with-enterprise-mode-for-internet-explorer-11.aspx
https://blogs.windows.com/windows/b/springboard/archive/2014/04/03/windows-8-1-sideloading-enhancements.aspx
https://blogs.technet.com/b/askpfeplat/archive/2014/04/07/exploring-windows-8-1-update-start-screen-desktop-and-other-enhancements.aspx

Comments

  • Anonymous
    January 01, 2003
    Thank you very much for your information and insight. Issues that we are are aware of are tracked and routed on an incoming symptom-based categorization. While the forums are great for fielding these issues and providing asynchronous assistance, we have many additional support channels available as well. Stay tuned to the sites mentioned above for updates. In the meantime, if you are experiencing frustration with a particular support issue, please feel free to contact me.
  • Anonymous
    January 01, 2003
    The comment has been removed
  • Anonymous
    April 13, 2014
    The comment has been removed
  • Anonymous
    April 13, 2014
    KB2919355 issues being investigated/tracked:
    http://social.technet.microsoft.com/Forums/en-US/c203334f-7ae5-4716-aeb5-0fa3d60da216/kb2919355-issues-being-investigatedtracked?forum=winserver8gen

    That's what we're dealing with out here.
  • Anonymous
    April 14, 2014
    The comment has been removed
  • Anonymous
    April 14, 2014
    How is this supposed to work when people can't even install the latest patches?

    http://www.infoworld.com/t/microsoft-windows/windows-81-update-woes-pile-errors-80070020-80073712-800f081f-80242fff-800f0922-240249

    How is any company supposed to download, test, and deploy updates every single month?

  • Anonymous
    April 14, 2014
    "This means that Windows 8.1 users - starting patch Tuesday in May 2014 and beyond - will require this update to be installed. If the Windows 8.1 Update is not installed, those newer updates will be considered “not applicable.”

    I can't even install the update on my own machine (Dell) and companies have less than 1 month to patch all their machines even though WSUS currently isn't functioning?????

    Why do you hate us? Seriously - why do you hate us?

  • Anonymous
    April 14, 2014
    The comment has been removed
  • Anonymous
    April 14, 2014
    or are you implying that you are the one Microsoft employee in the whole universe who DOESN'T ignore facebook messages?? ( because I have wasted my time with that already this week...)
  • Anonymous
    April 15, 2014
    Yikes some peeps seem a bit upset, from my side all went well, love the new update. Only one comment on a few of the machines I had to update manually, but still it worked in the end without too much fuss.
  • Anonymous
    April 15, 2014
    The comment has been removed
  • Anonymous
    April 15, 2014
    @Steve TH - How can we contact you? I have 6 machines here that are failing the update.

    You offered to have me contact you - so how can I do that and get this resolved asap?
  • Anonymous
    April 15, 2014
    You have 37 pages of people with problems installing the Windows 8.1 Update here:

    http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/windows-81-update-1-failing-to-install-with-errors/c3071122-e903-4775-b659-e98784bc786c?page=1&tm=1397574658185

    You can't just give us 30 days. That's not acceptable in any case, but now:

    1. The update isn't installing correctly even on MS Surface Pro devices. There are many problems noted that are still not resolved.
    2. The update isn't automatic, but must be manually run
    3. Companies can't upgrade that fast. 1 month is just not acceptable. We can't even get paperwork approved in that time.
    4. The term "Windows 8.1 Update" is confusing. People are confused as to what the difference is between "updating to Windows 8.1" and "Windows 8.1 Update". Should have named it Windows 8.2.

    Please, for the love of silicon, give us more time to update! Give us 6 months at least. 1 month is not enough time and the update is causing problems even installing.
  • Anonymous
    April 15, 2014
    The comment has been removed
  • Anonymous
    April 15, 2014
    Why don't you name it Windows 8.1.1 or 8.2 or something that will be easier for ordinary people to understand? People ask me how come Microsoft will stop supporting their lastest OS so soon.They don't realize that Windows 8.1 update is an update to Windows 8.1 and not an update to Windows 8 so in order to get an update for Windows 8.1 update you have to stop using Windows 8.1 and update it because it won't be updated.This doesn't make sense to people.
  • Anonymous
    April 15, 2014
    The comment has been removed
  • Anonymous
    April 15, 2014
    I guess this is what you get for rushing to install Windows 8 in the Enterprise. It was not ready when it was 8, not ready at 8.1, and I'll install it over my dead body.
  • Anonymous
    April 15, 2014
    This blog post was originally written by Michael Schroeder and Thomas Cantwell.
    Microsoft recently
  • Anonymous
    April 15, 2014
    The comment has been removed
  • Anonymous
    April 15, 2014
    Downloaded updates, installed, restarted, then I get the message "We couldn't complete the updates. Don't turn off your computer." This is the third time this has happened and it is very time consuming. I've wasted hours and hours trying to get this to work.

    It won't install. Ironically enough, you state I have to get it to install by the 2nd Tuesday of next month or I will not be able to install other updates. This is a very troubling situation. How can I resolve the issue and get the updates installed so that I can then get more updates to install in the future without risking security problems?
  • Anonymous
    April 15, 2014
    I think the guy that wrote this is already fired. And if he/she isn't ... they shoud be
  • Anonymous
    April 15, 2014
    Shut the *** Up MS and FIX the Update issues already! If you still can't get this update *** sorted out then don't ****** drop 8.1 with No Updates support on May and postpone till June!
  • Anonymous
    April 15, 2014
    We need an answer on this. The update doesn't work for many many people.

    Something has gone badly wrong. How many hundreds of thousands of hours of productivity on planet earth have been flushed down the toilet.

    I had become really happy with updates, now that slowly built confidence is in tatters.

    We need an announcement, even if it is "don't install anything we'll let you on May Patch Tuesday".

    Come on guys get us past this.
  • Anonymous
    April 15, 2014
    I have now wasted over 6 hours trying to get the updates to install to no avail. What is the fix for this?
  • Anonymous
    April 15, 2014
    Well, i saw this coming about ten years ago - M$ has reached the CRITICAL MASS - there are now not enough talented programmers left working there to actually collectively UNDERSTAND the multiple-million-lines-of-code leviathan that is "Windows". Those who haven't retired already have been gradually lured away to work for Google. And all that is left is a crowd of underachieving 20-somethings who only really had a vague idea of what under the hood, and never had the work ethic to get caught up. And now it's TOO LATE, obviously!!
  • Anonymous
    April 17, 2014
    Májustól kezdődően nem ad ki újabb foltokat múlt év végén piacra dobott rendszeréhez a vállalat
  • Anonymous
    April 17, 2014
    Microsoft hat ein offenes Ohr für seine Kunden und Partner – so verwundert es nicht, dass
  • Anonymous
    May 09, 2014
    Pingback from Dear Microsoft: Please call off the KB 2919355 Windows 8.1 Update dogs – InfoWorld | Everyday News Update
  • Anonymous
    May 09, 2014
    The comment has been removed
  • Anonymous
    May 09, 2014
    Pingback from Dear Microsoft: Please call off the KB 2919355 Windows 8.1 Update dogs – InfoWorld | Everyday News Update
  • Anonymous
    May 09, 2014
    Pingback from Dear Microsoft: Please call off the KB 2919355 Windows 8.1 Update dogs – InfoWorld | Everyday News Update
  • Anonymous
    May 09, 2014
    Pingback from Dear Microsoft: Please call off the KB 2919355 Windows 8.1 Update dogs | Ezspk Technical
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    May 09, 2014
    Pingback from Dear Microsoft: Please call off the KB 2919355 Windows 8.1 Update dogs – InfoWorld | Best electronic online
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    May 09, 2014
    Pingback from Dear Microsoft: Please call off the KB 2919355 Windows 8.1 Update dogs – InfoWorld | Computers Online Outlet
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    May 09, 2014
    Pingback from Dear Microsoft: Please call off the KB 2919355 Windows 8.1 Update dogs – InfoWorld | Top Computers Outlet
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    May 09, 2014
    Pingback from Dear Microsoft: Please call off the KB 2919355 Windows 8.1 Update dogs – InfoWorld | best laptop depot
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    May 09, 2014
    Pingback from Dear Microsoft: Please call off the KB 2919355 Windows 8.1 Update dogs – InfoWorld | Top Computer Mart
  • Anonymous
    May 09, 2014
    Pingback from Dear Microsoft: Please call off the KB 2919355 Windows 8.1 Update dogs | Windows News
  • Anonymous
    May 12, 2014
    Pingback from This is not a test/typo: Support for Windows 8.1 Ends Tomorrow!, (Thu, May 8th) « CyberSafe NV
  • Anonymous
    May 12, 2014
    Pingback from This is not a test/typo: Support for Windows 8.1 Ends Tomorrow!, (Thu, May 8th) | Tech Info..
  • Anonymous
    May 12, 2014
    Pingback from This is not a test/typo: Support for Windows 8.1 Ends in a month!, (Thu, May 8th) | perfectbacon.com
  • Anonymous
    May 12, 2014
    Pingback from This is not a test/typo: Support for Windows 8.1 Ends in a month!, (Thu, May 8th)
  • Anonymous
    May 12, 2014
    Pingback from HP doesn’t recommend 8.1 update for my laptop. | Tech360i Tech Support (877) 285-5486
  • Anonymous
    May 13, 2014
    Pingback from This is not a test/typo: Support for Windows 8.1 Ends in a month!, (Thu, May 8th) | Tech Info..
  • Anonymous
    May 13, 2014
    Pingback from Windows 8.1 Update Issues, Snafus: How To Tell If You Have It At All
  • Anonymous
    May 13, 2014
    Pingback from No More Updates for Windows 8.1 | IT Security @ WSU - Wayne State University Blogs
  • Anonymous
    May 14, 2014
    Pingback from Support for Windows 8.1 Ends 10th of June
  • Anonymous
    June 17, 2016
    My daughter downloaded Windows 10 to her computer and it wasn't compatible, therefore as soon as she had it on her computer, it attack numerous areas and destroyed her computer!!I've also heard that Windows isn't making any more updates for Windows 8. I do not want Windows 10, unless they plan and do replace mine and my daughters computers!!!
  • Anonymous
    March 18, 2017
    I have an offline computer with windows 8.1 with bing, build 9600, that is in need of an offline update package