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Help->About->System Info doesn't work on Vista

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A customer (thanks Grady!) reported that choosing Help->About->System Info on Vista causes a MessageBox to display “Microsoft System Info cannot be found or run.”

 

Why is that?

 

Simple investigation: run Regedit on WinXP and Vista to inspect this key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Msinfo

 

On Vista, the Type is REG_EXPAND_SZ and the Path is C:\Windows\system32\msinfo32.exe

 

whereas on XP it’s type is REG_SZ and the Path is C:\Program Files\Common Files\Microsoft Shared\MSInfo\MSInfo32.exe

 

The MSDN topic Registry Value Types says that REG_EXPAND_SZ can include environment variables, such as %PATH%. However, the Vista value does not have any “%” in it.

Comments

  • Anonymous
    May 29, 2007
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  • Anonymous
    May 29, 2007
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  • Anonymous
    August 15, 2007
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