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configuring the 'reset password' link on the scsm portal page

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unless you follow steps to configure it, users will click that button and nothing will happen (other than refresh the page).  There are a few scripts floating that will handle but one supported method is to use Forefront Integration Manager (FIM) to handle the AD password reset.  This article has the process

https://technet.microsoft.com/en-us/library/ff460934.aspx