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What does an information worker do all day?

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Interesting piece in the New York Times on the effect of interruptions caused by email, IM etc. 

28% of the day handling non-urgent unimportant things, and 15% of the day spent searching for information.  Some time ago I started switching off email during particularly busy times, like when I have a deadline to meet.  No need to close Outlook, just disconnect from the server:

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It is interesting to see how many threads that I would normally have leapt straight into resolve themselves satisfactorily without any input from me.  And it has helped me learn where I can actually add most value to my team, versus where I can step back and delegate a bit more.

Go ahead, give it a try, but at the end of it all do remember to reconnect again though!

Technorati Tags: Outllook,email overload,information worker,Office

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