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Microsoft Outlook Team Blog

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Outlook team has started a great blog at https://blogs.msdn.com/outlook.

Comments

  • Anonymous
    August 16, 2007
    PingBack from http://msdnrss.thecoderblogs.com/2007/08/16/

  • Anonymous
    September 02, 2007
    Hi,My laptop HDD just crashed and I had to reinstall Vista Business. I have installed Office and BCM 2003, now I need to find my original BCM database (I was using XP Pro).My question is where does the BCM database get stored and how can i restore it?My profile and my documents folders were all synchronised with our SBS2003 server.I hope someone can help me.Regards,Josh Lindsayjosh@dmail.co.nz

  • Anonymous
    September 03, 2007
    Hi BCM Team,We are in the way of installing BCM 2007 in our company, and I would like to know how fast and steable it will work, by the fact we will share a database on an SQL Server and more than 30 people will access to it at the same time.Best regards!German

  • Anonymous
    September 04, 2007
    Need Help!Guys is there a place or and email address that we can get answers to our questions a little easier? Here is a good one and it is a deal breaker for us. Need someone to email me back on this if possible. In testing we found that we cannot associate a business contact with multiple accounts and or associate an account with another account. I know I can create a custome field and manually place in the other contact names but the field is static and I cannot link this to the account or business contact record. Is there some type of customization that can be done to create this this action in VB. I amd not a programmer and need help on this. You site is great and I have learned alot from it.ronaldcovington@bencom.com

  • Anonymous
    September 04, 2007
    Josh, If you never backed up BCM database, this might be little tricky. You have to find .mdf and .ldf files,copy them to new machine, attach them to SQL server and configure BCM again. You can find these files in  C:Documents and Settings<user>Local SettingsApplication DataMicrosoftBusiness Contact Manager.

  • Anonymous
    September 04, 2007
    Gerdyz, BCM is designed as a small business solution. Though there is no theoratical limit on how many users can connect,above 10 you are pushing the limit. For 30 users, you will not get satisfactory performance.

  • Anonymous
    September 04, 2007
    bcmteam, Unfortunatly I did not perform a backup as I thought it was being synchronised with my network folders. I guess it is as good as gone now.Thanks for your help.Josh

  • Anonymous
    September 04, 2007
    Ok, I decided to have another look. I have found the Application Data folder in my synchronised profile folder, although it was not in Local Settings (there is no folder called Local Settings) opened Microsoft but could not see Business Contact Manager. Wish I had have done a backup now. Josh

  • Anonymous
    September 04, 2007
    Josh,By default, the BCM SQL database files are stored in the following folder:VistaC:UsersUSERAppDataLocalMicrosoftBusiness Contact ManagerXPc:Documents and SettingsUSERLocal SettingsApplication DataMicrosoftBusiness Contact Manager

  • Anonymous
    September 04, 2007
    Local settings folder might be a hidden folder. You will need to enable viewing hidden folders.

  • Anonymous
    September 05, 2007
    When you said "For 30 users, you will not get satisfactory performance" it will be another situation if 30 user shares two differents databeses in the hosted on the same SQL server?I mean, that 15 people will share 1 database and 15 other people will share another database, but both will be hosted on the same SQL server on the network ?Regards!gerdyz

  • Anonymous
    October 07, 2007
    The comment has been removed

  • Anonymous
    October 07, 2007
    The comment has been removed

  • Anonymous
    October 13, 2007
    The comment has been removed

  • Anonymous
    October 22, 2007
    I've noticed when viewing emails in BCM Contact History that attachments only appear for the person who sent the file.  EG - John sends an email to Dave with attachements / Sally looks in Dave's history sees the email but not the attachments.  John can go in and see email AND the attachments.Is this normal and is there a way to adjust Outlook/BCM so that the attachments are available for all to see?Thanks.

  • Anonymous
    October 22, 2007
    Yes, this is normal behavior. When BCM links an email to contact, it takes some data from email body and stores them to BCM store as a history. When user opens this history item, BCM will first find if the original email is accessible. If it is, BCM will open the original email. If it is not, BCM will display a form with the partial data it extracted from email and stored in it's database. This partial data doesn't include attachments, images etc.Since Sally doesn't have original emails, she gets partial data.

  • Anonymous
    November 08, 2007
    Very disappointed with BCMI switched from ACT which got worse becasue they were trying to copy MS software and consistantly removed features and never worked with oultlook wellBCM database management is too combersome and has cost me a lot to update.An automatic backup would help but a way to import a .ldf and .mdf file would be nice alsoThe features are missing.  As this is supposedly designed for a small office it misses the boat not working with simple things like writing a letter to a contact.  It is actually written for a large company and for internal employees.If email is the core as stated to me as the excuse for the lack of more.  They why does it handle email weakly and sort weakly.

  • Anonymous
    November 14, 2007
    Going mad trying to get access to BCM. Purchased Office 2007 Basic which comes with Outlook 2007 and Business Contact Manager.  When I try to setup BCM I get message "Database creation was unsuccessful because you do not have a valid licence".  This version was downloaded from the Microsoft site.  How do I overcome this problem?

  • Anonymous
    November 14, 2007
    BCM is not supported on Office 2007 Basic. I am not sure how did Basic come with BCM. BCM requires a valid license to Small Business, Professional or Ultimate version of Office.

  • Anonymous
    November 19, 2007
    The comment has been removed

  • Anonymous
    November 20, 2007
    I am trying to figure out why the COMPANY field is not a selectable field on reports.  When making a CONTACT LIST it would be great to list the company name as well as the contact name, but the modify list does not have that field as a viable option.Can this be done?  Or at least on the next update make it a selectable field in the reports modification list?

  • Anonymous
    November 26, 2007
    Hi BCM Team,Can we Link an email to an account, although the email is not sent to that account contact?Thanks

  • Anonymous
    December 03, 2007
    Gdunaway, Thanks for you feedback. We have received lot of feedback about not being able to write letter/envelope for Contact. We have added this as a top requested feature for our next version.We have also gotten lot of feedback about Blackberry support and ability to link multiple accounts to a contact. These features were also added in our planning.

  • Anonymous
    December 03, 2007
    Dan, We have posted response to similar comments. Unortunately we don't have company field available in Reports. This was a result of a last minute design change in our product. A workaround is to create Account for the Contact and use Account Name field in the reports.

  • Anonymous
    December 03, 2007
    TeamOrstead,Yes you can do that. Select Email and click Link To Record button on the toolbar. You can select the desired account and link to that email.

  • Anonymous
    March 26, 2010
    The comment has been removed