Frequently asked Questions for ACT-to-BCM
I am switching from ACT 6.0 to BCM 2007. During the importing process I get the error message "Some errors occurred while your data was being imported. Wrong file version”
Open the “ .bcm” file converted from ACT File, change its header's version from "3.0" to "3,0" (or the correct format according to the Windows locale, you can check that in control panel->regional and language options -> Standards and formats)and try to import that “ .bcm” file again.
I would like to convert ACT 9.0 to BCM.
The SP1 release supports conversion of ACT 9.0 to BCM
I have ACT 6.0 on an XP machine. My new Vista 64 computer has BCM 2007 but will not allow me to install ACT. Do you have any ideas on how to migrate to BCM on the new computer?
On the Vista 64 machine, copy the ImportUtility folder from C:\Program Files\Microsoft Small Business\Business Contact Manager and paste it into the XP machine. Run BcmImportUtility.exe on the XP machine, and convert ACT data into a bcm file. Bring this .bcm file into the Vista 64 machine and convert all your ACT data.
Converting ACT 6.0 gives the choices: Contact, Group, and Product. I would like to convert "Company"(ACT) to Account"(BCM), but it's not listed.
Company Field in ACT started from ACT 7 onwards. It is not there in ACT 6.
Comments
Anonymous
June 10, 2008
I am trying to import an ACT 6.0 database into BCM 2007, the database converts fine to a .bcm file but when I try to import the .bcm into BCM 2007 it stop half way through and generates a log file one of the most common error is “Field is unknown or this field value is not settable”. Any help would be greatly appreciated, I can also send on the log file if required.Anonymous
June 30, 2008
Hi Dave,Does this error completely stops the import process? Can you please check your bcm database and verify how much data has been imported. Also if you know the record that causes this error message please backup your ACT database , delete that record ,rerun the migration and import the data to bcm.Thanks,bcmteamAnonymous
August 20, 2008
The comment has been removedAnonymous
August 20, 2008
The comment has been removedAnonymous
September 15, 2008
Hi Surreytm, Can you please tell us where exactly the conversion fails. Is it during the converting the Act file to BCM file or while importing the BCM file? Thanks, BcmteamAnonymous
October 07, 2008
OK, I am trying to convert ACT 9.0 (2007) into BCM 2007 SP1. I have an ACT database with 2463 contacts in it when ever I try to convert the data with out and history, e-mail, attachments or any other sub catagories it works fine when ever I try to include and or all of the history ites it gets to contact number 2457 and hangs. If I try to delete that contact and any others after that it still hangs I have evey tried to delete the last 25 contacts and no mater what I do it gets the the sixth from the end and hangs...when I check the BCM Export utility log this is what it shows (Type,Message,RowKey Contact, System.Exception: Failed to get entities) Im stuck any ideas?Anonymous
October 10, 2008
I have just coverted an ACT 6 database to BCM and been partially successful. I want to delete it and start again. When I follow the guideline the table of databases is empty (I know it exists as I can see entries in the calandar etc). How else can I delete it pleaseAnonymous
October 10, 2008
Further to my last entry I have noted the following points. Please could you let me know how to solve them...
- the ACT notes fields have all transferred to BCM "subject" heading as one long string of text and not under the comments field
- The meeting "created dates" all appear to be set to the date I made the conversion from ACT to BCM
- The majority of my "meetings" as shown on the ACT screens appear on the BCM screens as blank entries I am keen to move to BCM and encourage my clients (i advise on start-up businesses) however want to ensure it works for myself first hence taking the trouble to write to you. I have read Lon Orensteins book however cannot find the answers to the above questions in there. I look forward to your reply p.s. could you let me know if I am using this service correctly - it is my first time using a BLOG and I cannot find a way to start a new subject - this seems to be tagged to previous ones - is this correct?
- Anonymous
October 10, 2008
The comment has been removed - Anonymous
October 31, 2008
Like DavidHC and Surreytm: PLEASE PLEASE PLEASE respond to this email(I have 30+ people to service):
- the ACT notes fields have all transferred to BCM "subject" heading as one long string of text and not under the comments field
- The meeting "created dates" all appear to be set to the date I made the conversion from ACT to BCM
- The Created By field is the current user and I've lost all info on the ACT users who created the history entries.
Anonymous
November 03, 2008
Hi Gian, BCM has some limitations in importing data from Act to BCM db and all the problems you are facing is due to those design limitations.Currently there is no workaround for all the issues you are facing. We will defenitely consider your feedback while designing the future versions. I apologize for the problems you are facing and will try our level best to solve those in future releases. Thanks, bcmteamAnonymous
December 23, 2008
I would like to know if BCM 2003 is compatible with SQL Server 2005?Anonymous
December 29, 2008
Hi, Yes, if you apply BCM 2003 SP4 Patch, it'll update to SQL Express 2005. http://www.microsoft.com/downloads/details.aspx?familyid=DE34E31D-9DFF-48E0-AB05-2A839DBAD6FF&displaylang=en Thanks Vinit [MSFT]Anonymous
February 10, 2009
Do different versions of Act import in to BCM better than oters? I have Act!2000 and the notes history items all import as the same date. I know there are websites that offer a "perfect" import for a price, so I believe it is possible. If someone had any additional information on how these conversions are performed this would be very helpful. Or if the BCM team is working on correcting this issue in a future update. Thank youAnonymous
February 16, 2009
Trying to convert from ACT! 2006/8.0 to BCM 2007 The data conversion tool doesn't list ACT! 2006/8.0 in the choices - it only goes up to ACT! 2005/7.0. (I do have SP1 for Outlook.) If I try to choose ACT! 2005/7.0, it gives me an error message saying that the "specified file is not a valid database for the currently installed version of ACT (2005)." I even tried to create a new database in ACT! and then import the data from the other ACT! database into the new one - and then tried importing the new one into BCM, but that didnt work. Should ACT! 2006/8.0 be an option in the data conversion tool? I can't figure out why it's not listed. Thank you for any insight you can provide!Anonymous
February 16, 2009
Hi emtaylor517, Support for Act 8 was added in Service Pack 1 for BCM. If you have not installed it yet , please download and install from http://www.microsoft.com/downloads/details.aspx?FamilyId=94C32ABF-5481-460D-805D-6C274AC1D194&displaylang=en . Thanks, BcmteamAnonymous
February 16, 2009
Hi Kdecker, Thanks for pointing this out , We will consider your comment while designing our future updates. Thanks, BcmteamAnonymous
March 23, 2010
While this is not a ACT-to-BCM issue google found this as the first search for my problem. I get the following error "Field is unknown or this field value is not settable." when trying to import a spreadsheet. The field it is having issues with is the "Source of Lead" field. How do I get this to import correctly?Anonymous
October 15, 2010
I have Act 2011. Does anyone know a way to get this data into BCM? Does the conversaion tool for Act 2009 import the history? In other words, if I could reinstall the older version of Act and somehow get the data into there, would I then be able to get the history into BCM? This is the most important part of the conversion for me. Thanks, MarkAnonymous
July 15, 2013
I am converting ACT 2010 / 12 to BCM 2013 The importer only provides for Act 2009 I am specifically looking for the Notes to come over. It shows me the dates but does not import the data. Any help here? Dave