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Resolving issues with the Windows Media Center Store Update Manager and a corrupt data store.

  • Articolo

If you've experienced an error just like this when using Windows Media Center you may have some issues with a corrupt data store and may need an additional hotfix.

“Windows Media Center Store Update Manager Has Stopped Working”

Problem Details:
Problem signature:

Problem Event Name: APPCRASH
Application Name: mcupdate.EXE
Application Version: 6.0.6001.18061
Application Timestamp: 480ea322
Fault Module Name: KERNEL32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a76d
Exception Code: e0434f4d
Exception Offset: 000442eb
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

If you follow the following KB article you should be on your way to resolving this issue: https://support.microsoft.com/kb/KB947464

But if you're still having issues you may want to take things a step further:

  1. Stop all Media Center processes and services.
  2. Back up and delete the %ProgramData%\Microsoft\eHome\mediaCenterDataStore.db as well as all the files in the %ProgramData%\Microsoft\eHome\EPG folder except for the EPG\prefs dir.

Finally, if you need additional assistance head over to The Green Button.