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Instructions to collect .NET Framework 4 and Visual Studio 2010 setup logs

How to collect setup logs?  

In case you encounter .NET Framework 4 or Visual Studio 2010 setup failure, we would need setup logs to investigate the failure.

To make this task easier, we have created a tool (collect.exe) that helps finds and creates a zip file of all relevant logs on your computer.

Here are the steps:

  1. Download collect.exe from https://go.microsoft.com/?LinkId=8967043
  2. You may choose to save the tool for later use, or to run directly.
  3. The utility creates a compressed cabinet of all the VS and .NET logs to %TEMP%\vslogs.cab.

For more details on the usage of the tool, you can refer to https://blogs.msdn.com/heaths/pages/collect.aspx

Reporting setup errors?

If you would like to report an error, please collect logs as described above and choose from the options below.

  1. Search or post on MSDN Forums in .NET Framework Setup or Visual Studio Setup and Installation. This is a community-driven web site on which Microsoft employees also participate.
  2. Report installation issues or provide feedback for Visual Studio on Microsoft Connect. You may upload logs using Connect. This allows us to view and manage bugs, and customers to vote or provide additional details in a consistent manner.

Comments

  • Anonymous
    February 22, 2010
    Hi is MS Office 2003 mandatory  for VS2010 PRO RC installation.

  • Anonymous
    December 18, 2010
    O PROGRAMA AO TERMINAR SUA SUA INSTALAÇÃO JÁ VEM PEDINDO NOME E SENHA DO USUARIO UM SUPOSTO USUÁRIO JOIADOVALE. QUE FAREI PARA QUE ABRA COM TELA NORMAL PARA CADASTRO DE USUÁRIO E SENHA? Email para contato antoniodds@globo.com

  • Anonymous
    December 04, 2011
    The comment has been removed

  • Anonymous
    January 05, 2012
    i am getting error as HRRESULT 0XC8000222 PLS MAIL ME AT f3t3ran@yahoo.com

  • Anonymous
    January 11, 2012
    Hello Nomro, Sorry to hear that you ran into .NET setup installation failure. Refer to the following link to automatically collect .NET setup troubleshooting log files (blogs.msdn.com/.../instructions-to-collect-net-framework-4-and-visual-studio-2010-beta-setup-logs.aspx) Feel free to email the setup troubleshooting log file to netfxsetup at microsoft dot com Regards, Varun

  • Anonymous
    January 15, 2012
    The comment has been removed

  • Anonymous
    June 19, 2012
    The comment has been removed

  • Anonymous
    June 21, 2012
    my problem was "HRESULT 0xc8000222" i dont know what to do,any help?

  • Anonymous
    July 10, 2012
    mines keep saying error 634 windows update failed email a solution please pfam92@gmail.com

  • Anonymous
    December 20, 2012
    The comment has been removed

  • Anonymous
    February 16, 2013
    Exe (C:4ddcca6959fc8143e15fd74fae12SetupUtility.exe) succeeded. Exe Log File: dd_SetupUtility.txt ServiceControl operation succeeded! ServiceControl operation succeeded! ServiceControl operation succeeded! ServiceControl operation succeeded! Exe (C:UsersJohnAppDataLocalTempMicrosoft .NET Framework 4 Setup_4.0.30319Windows6.1-KB958488-v6001-x64.msu) failed with 0x424 - The specified service does not exist as an installed service. . Final Result: Installation failed with error code: (0x00000424), "The specified service does not exist as an installed service. " (Elapsed time: 0 00:00:27). how can i fix this?

  • Anonymous
    May 03, 2013
    Visual studio 2010 -setup failed to micro soft .net framework in windows 7 professional...please anybody help me to clear the issue....

  • Anonymous
    May 21, 2013
    Final Result: Installation failed with error code: (0x000013EC), "A StopBlock was hit or a System Requirement was not met." (Elapsed time: 0 00:03:00). What do i do? Regards

  • Anonymous
    October 29, 2013
    why while installation "the specified service does not exist as an installed service" ??????

  • Anonymous
    December 28, 2013
    i am getting error as  0XC8000222 PLS MAIL ME AT masahaddadi@yahoo.com

  • Anonymous
    February 25, 2014
    I have totally confused to install the .net framework 4 guyzzz please help me!!and what can I do in this situation...

  • Anonymous
    May 21, 2015
    Setup Failed :     Visual Studio 2010 Installation time erorr