Managing Complexity in Unified Communications

HP and Microsoft recently announced that they will be working together to provide solutions based on Exchange Server and SQL Server that are easy to deploy, and easy to manage.

When it comes to interfacing Exchange to the world of telephony (via Microsoft Office Communication Server, or some kind of PBX), the planning often requires in-depth experience of many areas of technology. As one of the Global System Integration partners for Microsoft Unified Communications Solutions, HP has for years been involved in bringing Exchange Unified Messaging to many of our customers. In May 2009, HP and Microsoft announced an initiative specifically in the UC area.

With the intense interest in software and services as complementary approaches to the solutions that our customers seek, it’s great to know that so much thought and effort is being directed to their effective delivery and operation. The goal of solutions providers is to make things simple for the customer. In a world of heterogeneous platforms, technologies and devices, there is often some irreducible complexity in the systems architecture. Partnerships such as this will help to bring the benefit of these solutions to the people who need them.