Error message when you use Windows Update or Microsoft Update Web sites to install updates: 0x80070424
KB Article: https://support.microsoft.com/kb/968002
Symptom 1
When you try to connect to Microsoft Windows Update or Microsoft Update, you receive the following error code:
0x80070424
Symptom 2
On a computer that is running Windows XP Service Pack 2 (SP2), you encounter one or more of the following problems:
- The Automatic Updates feature is turned off in Security Center and you cannot turn this feature on.
- The Automatic Updates service is missing from the Services snap-in.
- The registry is missing one or both of the following registry subkeys:
- HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceswuauserv
- HKEY_LOCAL_MACHINESYSTEMCurrentControlSetEnumRootLEGACY_WUAUSERV
Comments
Anonymous
June 12, 2011
The comment has been removedAnonymous
July 17, 2011
I was infected by XP Total Security through the Windows Automatic Updates. I trusted it and thought it was from MIcrosoft, and now I cannot download updates. Error message: 0x80070424Anonymous
July 23, 2011
The comment has been removedAnonymous
March 09, 2012
The comment has been removedAnonymous
May 20, 2012
No solution? I see lots of people complaining about this error, but no fixes. FixIt just says "windows update is broken", but doesn't give any method to fix it.Anonymous
June 04, 2012
I also have the error message (0x80070424) and cannot find a fix for it. What is the point of this blog? No one answers any of the posted comments with a solution.Anonymous
September 30, 2014
I have been working on this for two weeks with no solution. when will Microsoft find a fix?Anonymous
October 21, 2014
I am also receiving error 0x8007277a. I have tried every solution I could find. Still no resolution. Very upset that Microsoft is doing nothing to resolve this issue when it appears to be a very common problem.Anonymous
August 20, 2015
Use windows restore point it worked for me