Support Debugging Tool - The wait is over
Fantastic news for the all the partner consultants and developers in the Dynamics GP community.
The Support Debugging Tool for Microsoft Dynamics GP has now been released on PartnerSource 
for versions 8.0, 9.0 and 10.0.
Just over two years ago I started development on a tool designed to use Dexterity triggers to watch for incorrect data appearing in a table, and then provide Dexterity and SQL logs of the activity leading up to the point when the incorrect data was saved. This tool was able to resolve a year old support case within a few days of being deployed. That was build 1 of what was then called the MBS Support Debugging Tool.
Since then, the functionality of the tool has been improved and added to and now we have build 9 of the tool. This build has been made available to the partner community, at no charge, for their use in helping to support the Microsoft Dynamics GP application. You can freely install the tool at your customer's sites so it is ready and available when needed. The tool is completely passive once installed unless it is asked to perform actions. If you are a customer and wish install the tool on your system, please discuss obtaining the tool with your partner.
Acknowledgments
I would like to take this opportunity to publically thank some of the team that helped make the release of the tool possible. Thanks to my colleagues on the Asia Pacific Microsoft Dynamics GP support team (Allan, Amy, Marian, Rob & Rochelle) for taking up the case load to give me the time to work on the development of the tool; to my previous and current Managers (Brad & Neil) for encouraging me to keep pushing for the tool to be released.
I would also like to thank a number of my colleagues in Fargo, who helped get the release code and documentation fine tuned. Special thanks to Scott for taking ownership and driving the process to get the tool released. Thanks to Larry, Bob, Jon and Andrew for their input. To Steve, Scott (again) and Corey for their work on proofing the documentation. To Aaron, Chad and Shane for their encouragement to get the tool released and their feedback on the tools features and functionality. To Sally for her help getting all the branding and license details sorted.
Finally, thank you to all the beta testers who provided constructive feedback to help make the tool the great utility it has become.
Downloads
For downloads, please see the Support Debugging Tool Portal Page:
Support Information
The Support Debugging Tool is a custom built tool to provide additional capabilities to troubleshoot issues and is not part of the standard Microsoft Dynamics GP released application. Technical support for this tool is not handled via the standard support systems and instead is provided via the public Microsoft Dynamics GP Community Forum. You can use the link below to access the forum:
To assist the partners and Microsoft employees who monitor the forum for these questions, please prefix any subject lines with the initials "SDT: ".
More Information
For more information, please see the Support Debugging Tool Portal Page:
I hope you find the Support Debugging Tool for Microsoft Dynamics GP as useful and powerful as we in Microsoft Dynamics GP Support have. If you have any questions or suggestions for the tool, please post them on the discussion group as mentioned above.
Please provide feedback on your experiences with the tool as comments on this posting.
David
06-Nov-2008: Added Are you using the Support Debugging Tool? post.
06-May-2009: Added link to the Support Debugging Tool Tag page.
29-Sep-2009: Added link for Installation FAQ post.
10-Mar-2010: Added link for Support Debugging Tool Portal page.
16-May-2013: Updated More Information and Downloads to link to Support Debugging Tool Portal page.
Comments
Anonymous
September 02, 2008
PingBack from http://blogs.msdn.com/developingfordynamicsgp/archive/2008/07/30/support-debugging-tool-for-microsoft-dynamics-gp.aspxAnonymous
September 02, 2008
Thanks for the post David. This is really an ultimate tool for many developers and debuggers around the world. Great job accomplished. :-)Anonymous
September 02, 2008
Dear David, Thank you for Writing this excellent Debugging tool, I was suppirese to see this tool, this makes our life easier. Thank you once again Regards Fahim AmirAli Sunesra Business Consultant (GP)Anonymous
September 02, 2008
David, Congrats on getting this approved and released! I got a chance to see part of your presentation on this tool during the Technical Airlift in May and it is fantastic. VictoriaAnonymous
September 02, 2008
Posting from the Dynamics GP Blogster http://dynamicsgpblogster.blogspot.com/2008/09/microsoft-releases-support-debugging.htmlAnonymous
September 03, 2008
Another Posting from the Dynamics GP Blogster http://dynamicsgpblogster.blogspot.com/2008/09/support-debugging-tool-update.htmlAnonymous
September 03, 2008
The comment has been removedAnonymous
September 05, 2008
Posting from US Dynamics GP Field Team http://blogs.msdn.com/dynamicsgp/archive/2008/09/04/support-debugging-tool-for-microsoft-dynamics-gp-released.aspxAnonymous
October 12, 2008
After the release of Menus for Visual Studio Tools for Microsoft Dynamics GP 10.0 , my good friend MarianoAnonymous
October 13, 2008
This is an updated version of an article I wrote a while back for the Microsoft Dynamics GP communityAnonymous
October 14, 2008
If you have ever spent time analysing a DEXSQL.LOG file you might have seen a reference to a table columnAnonymous
October 21, 2008
The comment has been removedAnonymous
October 27, 2008
Posting from the Dynamics GP Blogster http://dynamicsgpblogster.blogspot.com/2008/10/often-overlooked-yet-powerful-table.htmlAnonymous
November 05, 2008
You might say that I am biased. As the developer of the Support Debugging Tool for Microsoft DynamicsAnonymous
November 09, 2008
With the change from the optimistic user and class based security model in Microsoft Dynamics GP v9.0Anonymous
November 13, 2008
From the Microsoft Dynamics GP Application Level Security Series . In the previous post, How to identifyAnonymous
November 19, 2008
From the Microsoft Dynamics GP Application Level Security Series . When logging into Microsoft DynamicsAnonymous
November 19, 2008
From the Microsoft Dynamics GP Application Level Security Series . When access is denied by the applicationAnonymous
February 18, 2009
Does this work with 3rd party dictionaries as well?Anonymous
February 18, 2009
Hi Seth The Support Debugging Tool is completely multi-dictionary capable. It works for whatever dictionaries are installed. DavidAnonymous
April 15, 2009
Posting from Jivtesh Singh http://www.jivtesh.com/2009/04/dummys-guide-to-capturing-log-files.htmlAnonymous
May 10, 2009
The Support Debugging Tool for Microsoft Dynamics GP has the ability to create triggers against FunctionsAnonymous
May 11, 2009
The Support Debugging Tool for Microsoft Dynamics GP has the ability to create triggers against FunctionsAnonymous
June 07, 2009
The Support Debugging Tool for Microsoft Dynamics GP has the facility to create non-logging triggersAnonymous
June 09, 2009
A new feature to the Support Debugging Tool for Microsoft Dynamics GP build 11 is the support for the