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3Ehh Schedule Object Doesn't Exist when trying to view a users Free/Busy information

  • Articolo

When a Domino/Notes or Exchange user tries to view Free/Busy you may receive the
following error in the Domino Console:

Notes viewing Exchange Free/Busy:
ODSTree_HostToCanAppend> Creating schedule object for <Address@Domain@NotesDomain>,
error = 3EEh: schedule object doesn't exist

Exchange viewing Domino/Notes Free/Busy:
ODSTree_HostToCanAppend> Creating schedule object for Address@Domain, error = 3EEh:
schedule object doesn't exist

 ----------------------------------------------------------

 (There are three known reasons that cause this error)

  1. This typically means that Domino was able to connect to Exchange to view
    free/busy data, but for some reason the users free/busy information was not in the
    Free/Busy public folder.

    This happens more often than not if we havent logged into the users mailbox or
    the user has never used their calendar. Attempt to view this users Free/Busy data
    from another Outlook client. If it does not show up there, thats a good place to
    start troubleshooting.

    However if you can see the data in Outlook but not in the Notes client and are
    recieving the above error, check the Administrative Group that we are viewing with
    notes. By default Free/Busy does not replicate between Administrative Groups and
    you will need to configure replicas    .

    Note: Configuring replicas of Free/Busy information dramatically increases the
    time before a meeting is set and Free/Busy is able to be viewed remotely due to
    multiple layers of replication

  2. We connect to the public folder database via https://server/public . By default
    on Exchange 2007 CAS, /public is set to REQUIRE SSL. This needs to be removed to
    not require SSL. SSL can not be enabled on this virtual directory or we will fail.

  3. When a Exchange user tries to view a Domino/Notes users Free/Busy:

    Error:
    ODSTree_HostToCanAppend> Creating schedule object for Address@Domain, error = 3EEh:
    schedule object doesn't exist

    Make sure the Exchange user exists in Busytime on Domino/Notes

-CaseyS