Foster health team collaboration
Microsoft Cloud for Healthcare makes enterprise-wide health team collaboration a reality by investing in key capabilities around more secure collaboration, care coordination, and continuous patient monitoring. In this dynamic healthcare environment, organizations can connect, engage, and efficiently manage a frontline healthcare workforce with tools that help them provide the best possible care.
Care management - Provide effective care management, scheduling, and resource optimization by empowering care team members with the correct operational tools.
Care collaboration – Facilitate collaboration within or outside the organization, such as housekeeping, billing, or payors, from a single, highly configurable platform.
Medical image sharing and exchange - Help radiologists manage and prioritize workloads, escalating more urgent cases and highlighting inconsistencies that need attention.
Care management
Effective care management is essential in improving patient health outcomes. With Dynamics 365, health organizations can organize patient care activities and share information among stakeholders. Health organizations can manage complex workflows from a single application to effectively manage cases and minimize costs, especially for patients with chronic illnesses or long-term care plans.
Key features in care management include:
Care management - With Dynamics 365, you can view and manage care team member organization, gain dashboard views of prioritized patient needs and appointments, and manage and personalize care plans. Microsoft Teams also works seamlessly with Dynamics 365. From the Teams app, customers can set up and customize teams with templates for settings, channels, and preinstalled apps. Additionally, customers can customize policies for uses with similar roles.
EHR integration - Integrate existing EHRs and external apps more securely. Use the Patients app to curate a list of high-risk patients that must be monitored and pull their latest details from the EHR system. The Patients app supports FHIR DSTU2 and STU3 versions through parsing of a conformance statement. It also includes audit logs for all view and search actions on its user interface to safeguard personal health information (PHI) according to Health Insurance Portability and Accountability Act (HIPAA) guidelines.
Resource optimization - With Resource Scheduling Optimization in Dynamics 365, customers can optimize the personnel, equipment, and schedules for real-time patient needs.
Home health - Empower frontline healthcare workers and care team members with tools to accelerate care, such as Microsoft Dynamics 365 Field Service. This tool gives the optimal route to meet patients anywhere and prepares contact centers with context, relevant knowledge articles, scripts, and workstreams to address patient issues.
Care collaboration
With Microsoft Cloud for Healthcare, organizations can optimize resources and solve problems collectively.
Key features that are included in care collaboration:
Connect and engage the healthcare workforce - Facilitate collaboration among care teams and across the entire healthcare organization with one destination that communicates the right information to the right people at the right time through Microsoft Teams. Share patient data with more secure messaging across departments and organizations through Teams.
Get information to the correct care team member with more secure messaging features, such as priority notifications and message delegation, in Teams.
Capture, annotate, and share images by using Smart Camera.
Keep critical, time-sensitive communications, such as communication among members in an ER clinician team, one click away with Walkie Talkie.
Manage and motivate a workforce efficiently - Lessen the burden on teams and empower them to focus on what matters with seamless shift scheduling, task management, and workflow automation.
Empower the workforce with self-service tools to manage their schedule, submit time-off requests, and clock in and out by using Shifts.
Use Microsoft Planner and To-do to manage tasks, oversee progress, and streamline approvals.
Manage data collection, such as pre-appointment questionnaires for patients, by using chatbots and Microsoft Forms.
Create and automate workflows to ensure consistency and reduce burden across the workforce with Microsoft Power Apps and Microsoft Power Automate.
Supply the frontline workforce with lightweight, healthcare-ready Microsoft Surface devices that are as versatile as the demands of the job.
Medical image sharing and exchange
The Medical image sharing and exchange solution in Microsoft Cloud for Healthcare is powered by Nuance PowerShare.