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Référence d’entité/de table SLAKPIInstance

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Service level agreement (SLA) key performance indicator (KPI) instance that is tracked for an individual case

Messages

Message Opération de l'API web Classe ou méthode SDK
Assign PATCH [org URI]/api/data/v9.0/slakpiinstances(slakpiinstanceid)
Mettre à jour la propriété ownerid.		 AssignRequest
Create POST [org URI]/api/data/v9.0/slakpiinstances
Voir Créer		 CreateRequest ou
Create
Delete DELETE [org URI]/api/data/v9.0/slakpiinstances(slakpiinstanceid)
Voir Supprimer		 DeleteRequest ou
Delete
GrantAccess GrantAccess Action GrantAccessRequest
ModifyAccess ModifyAccess Action ModifyAccessRequest
Retrieve GET [org URI]/api/data/v9.0/slakpiinstances(slakpiinstanceid)
Voir Récupérer		 RetrieveRequest ou
Retrieve
RetrieveMultiple GET [org URI]/api/data/v9.0/slakpiinstances
Voir Rechercher des données		 RetrieveMultipleRequest ou
RetrieveMultiple
RetrievePrincipalAccess RetrievePrincipalAccess Function RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess RetrieveSharedPrincipalsAndAccess Function RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess RevokeAccess Action RevokeAccessRequest
Update PATCH [org URI]/api/data/v9.0/slakpiinstances(slakpiinstanceid)
Voir Mettre à jour		 UpdateRequest ou
Update

Propriétés

Propriété Valeur
CollectionSchemaName SLAKPIInstances
DisplayCollectionName SLA KPI Instances
DisplayName SLA KPI Instance
EntitySetName slakpiinstances
IsBPFEntity False
LogicalCollectionName slakpiinstances
LogicalName slakpiinstance
OwnershipType UserOwned
PrimaryIdAttribute slakpiinstanceid
PrimaryNameAttribute name
SchemaName SLAKPIInstance

Colonnes/Attributs inscriptibles

Ces colonnes/attributs renvoient la valeur true pour IsValidForCreate ou IsValidForUpdate (généralement les deux). Répertorié par SchemaName.

ApplicableFromValue

Ajouté par : solution Service Level Agreement (SLA)

Propriété Valeur
DateTimeBehavior UserLocal
Description
DisplayName Applicable From Value
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName applicablefromvalue
RequiredLevel None
Type DateTime

ComputedFailureTime

Propriété Valeur
DateTimeBehavior UserLocal
Description Computed Failure Date and time
DisplayName Computed Failure Time
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName computedfailuretime
RequiredLevel None
Type DateTime

ComputedWarningTime

Propriété Valeur
DateTimeBehavior UserLocal
Description Computed Warning Date and time
DisplayName Computed Warning Time
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName computedwarningtime
RequiredLevel None
Type DateTime

Description

Propriété Valeur
Description For internal use only.
DisplayName Description
FormatName TextArea
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName description
MaxLength 100
RequiredLevel None
Type String

ElapsedTime

Ajouté par : solution Service Level Agreement (SLA)

Propriété Valeur
Description Paused duration of a KPI in business hours
DisplayName Elapsed Time (min)
Format None
IsValidForForm True
IsValidForRead True
LogicalName elapsedtime
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

FailureTime

Propriété Valeur
DateTimeBehavior UserLocal
Description Enter the date and time when the service level agreement (SLA) key performance indicator (KPI) will expire.
DisplayName Failure Time
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName failuretime
RequiredLevel None
Type DateTime

LastResumeTime

Ajouté par : solution Service Level Agreement (SLA)

Propriété Valeur
DateTimeBehavior UserLocal
Description
DisplayName Last Resume Time
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName lastresumetime
RequiredLevel None
Type DateTime

msdyn_ActionExecutionStatus

Ajouté par : solution Service Level Agreement (SLA) Extension

Propriété Valeur
Description
DisplayName Action Execution Status
IsValidForForm True
IsValidForRead True
LogicalName msdyn_actionexecutionstatus
RequiredLevel None
Type Picklist

Choix/Options msdyn_ActionExecutionStatus

Valeur Étiquette Description
0 None
1 Warning
2 Success

msdyn_activeduration

Ajouté par : solution Service Level Agreement (SLA) Extension

Propriété Valeur
Description Time taken in business hours by a KPI instance to reach the Success or failed state
DisplayName Active Duration (min)
Format None
IsValidForForm True
IsValidForRead True
LogicalName msdyn_activeduration
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

msdyn_calendarid

Ajouté par : solution Service Level Agreement (SLA) Extension

Propriété Valeur
Description
DisplayName Applicable Calendar
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName msdyn_calendarid
MaxLength 100
RequiredLevel None
Type String

msdyn_prevslakpiinstanceid

Ajouté par : solution Service Level Agreement (SLA) Extension

Propriété Valeur
Description
DisplayName Previous SLAKPI Instance
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName msdyn_prevslakpiinstanceid
MaxLength 100
RequiredLevel None
Type String

msdyn_slaitemid

Ajouté par : solution Service Level Agreement (SLA) Extension

Propriété Valeur
Description Unique identifier for SLA KPI Instance associated with SLA Item.
DisplayName SLAItem
IsValidForForm True
IsValidForRead True
LogicalName msdyn_slaitemid
RequiredLevel None
Targets slaitem
Type Lookup

Name

Propriété Valeur
Description Type a descriptive name for the service level agreement (SLA) key performance indicator (KPI) instance.
DisplayName Name
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName name
MaxLength 100
RequiredLevel SystemRequired
Type String

OwnerId

Propriété Valeur
Description Enter the user or team who is assigned to manage the record. This field is updated every time the record is assigned to a different user or team.
DisplayName Owner
IsValidForForm True
IsValidForRead True
LogicalName ownerid
RequiredLevel SystemRequired
Targets systemuser
Type Owner

OwnerIdType

Propriété Valeur
Description
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridtype
RequiredLevel SystemRequired
Type EntityName

OwningBusinessUnit

Propriété Valeur
Description Owning Business Unit.
DisplayName Owning Business Unit
IsValidForForm True
IsValidForRead True
LogicalName owningbusinessunit
RequiredLevel None
Targets businessunit
Type Lookup

OwningTeam

Propriété Valeur
Description OwningTeam.
DisplayName Owning Team
IsValidForForm False
IsValidForRead True
LogicalName owningteam
RequiredLevel None
Targets
Type Lookup

OwningUser

Propriété Valeur
Description Owning User.
DisplayName Owning User
IsValidForForm False
IsValidForRead True
LogicalName owninguser
RequiredLevel None
Targets
Type Lookup

PausedOn

Ajouté par : solution Service Level Agreement (SLA)

Propriété Valeur
DateTimeBehavior UserLocal
Description
DisplayName Paused On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName pausedon
RequiredLevel None
Type DateTime

Regarding

Propriété Valeur
Description Unique identifier of the record that this service level agreement (SLA) key performance indicator (KPI) instance is associated with.
DisplayName Regarding
IsValidForForm True
IsValidForRead True
LogicalName regarding
RequiredLevel None
Targets account,activitypointer,appointment,contact,email,fax,letter,phonecall,socialactivity,task
Type Lookup

RegardingEntityID

Ajouté par : solution Service Level Agreement (SLA)

Propriété Valeur
Description
DisplayName Regarding ID
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
IsValidForUpdate False
LogicalName regardingentityid
MaxLength 100
RequiredLevel None
Type String

RegardingObjectTypeCode

Propriété Valeur
Description RegardingObjectTypeCode
DisplayName RegardingObjectTypeCode
IsValidForForm False
IsValidForRead True
LogicalName regardingobjecttypecode
RequiredLevel None
Type EntityName

SLAKPIInstanceId

Propriété Valeur
Description Unique identifier of the SLA KPI Instance.
DisplayName SLA KPI InstanceId
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName slakpiinstanceid
RequiredLevel SystemRequired
Type Uniqueidentifier

Status

Propriété Valeur
Description Reason for the status of the service level agreement (SLA) key performance indicator (KPI) instance. For example, the SLA KPI could be Noncompliant or Succeeded.
DisplayName Status
IsValidForForm True
IsValidForRead True
LogicalName status
RequiredLevel None
Type Picklist

Choix/Options Status

Valeur Étiquette Description
0 In Progress
1 Noncompliant
2 Nearing Noncompliance
3 Paused
4 Succeeded
5 Canceled

SucceededOn

Propriété Valeur
DateTimeBehavior UserLocal
Description Shows the date and time when the service level agreement (SLA) key performance indicator (KPI) success criteria was met.
DisplayName Succeeded On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName succeededon
RequiredLevel None
Type DateTime

SuccessCheckedAt

Ajouté par : solution Service Level Agreement (SLA)

Propriété Valeur
DateTimeBehavior TimeZoneIndependent
Description
DisplayName SuccessCheckedAt
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName successcheckedat
RequiredLevel None
Type DateTime

TerminalStateReached

Ajouté par : solution Service Level Agreement (SLA)

Propriété Valeur
Description
DisplayName Terminal State Reached
IsValidForForm True
IsValidForRead True
LogicalName terminalstatereached
RequiredLevel None
Type Boolean

Choix/Options TerminalStateReached

Valeur Étiquette Description
1 Yes
0 No

Valeur par défaut : 0

TerminalStateTime

Ajouté par : solution Service Level Agreement (SLA)

Propriété Valeur
DateTimeBehavior UserLocal
Description
DisplayName Terminal State Time
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName terminalstatetime
RequiredLevel None
Type DateTime

TransactionCurrencyId

Propriété Valeur
Description Choose the local currency for the record to make sure budgets are reported in the correct currency.
DisplayName Currency
IsValidForForm True
IsValidForRead True
LogicalName transactioncurrencyid
RequiredLevel None
Targets transactioncurrency
Type Lookup

WarningTime

Propriété Valeur
DateTimeBehavior UserLocal
Description Enter the date and time when the service level agreement (SLA) key performance indicator (KPI)will go to a warning state.
DisplayName Warning Time
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName warningtime
RequiredLevel None
Type DateTime

WarningTimeReached

Propriété Valeur
Description Shows information about whether the case has reached its warning time.
DisplayName Warning Time Reached
IsValidForForm True
IsValidForRead True
LogicalName warningtimereached
RequiredLevel None
Type Picklist

Choix/Options WarningTimeReached

Valeur Étiquette Description
0 No
1 Yes

Colonnes/Attributs en lecture seule

Ces colonnes/attributs renvoient la valeur false pour IsValidForCreate ou IsValidForUpdate. Répertorié par SchemaName.

CreatedBy

Propriété Valeur
Description For internal use only.
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedByName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyname
MaxLength 100
RequiredLevel None
Type String

CreatedByYomiName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyyominame
MaxLength 100
RequiredLevel None
Type String

CreatedOn

Propriété Valeur
DateTimeBehavior UserLocal
Description For internal use only.
DisplayName Created On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel None
Type DateTime

CreatedOnBehalfBy

Propriété Valeur
Description For internal use only.
DisplayName Created By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedOnBehalfByName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

CreatedOnBehalfByYomiName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyyominame
MaxLength 100
RequiredLevel None
Type String

ExchangeRate

Propriété Valeur
Description For internal use only.
DisplayName Exchange Rate
IsValidForForm True
IsValidForRead True
LogicalName exchangerate
MaxValue 100000000000
MinValue 0.000000000001
Precision 12
RequiredLevel None
Type Decimal

ModifiedBy

Propriété Valeur
Description For internal use only.
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedByName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedByYomiName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyyominame
MaxLength 100
RequiredLevel None
Type String

ModifiedOn

Propriété Valeur
DateTimeBehavior UserLocal
Description For internal use only.
DisplayName Modified On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime

ModifiedOnBehalfBy

Propriété Valeur
Description For internal use only.
DisplayName Modified By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedOnBehalfByName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedOnBehalfByYomiName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyyominame
MaxLength 100
RequiredLevel None
Type String

msdyn_slaitemidName

Ajouté par : solution Service Level Agreement (SLA) Extension

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName msdyn_slaitemidname
MaxLength 100
RequiredLevel None
Type String

OwnerIdName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridname
MaxLength 100
RequiredLevel SystemRequired
Type String

OwnerIdYomiName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

OwningBusinessUnitName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owningbusinessunitname
MaxLength 160
RequiredLevel None
Type String

RegardingIdName

Propriété Valeur
Description RegardingName
DisplayName RegardingName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName regardingidname
MaxLength 800
RequiredLevel None
Type String

RegardingYomiName

Propriété Valeur
Description RegardingYomiName
DisplayName RegardingYomiName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName regardingyominame
MaxLength 800
RequiredLevel None
Type String

TransactionCurrencyIdName

Propriété Valeur
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName transactioncurrencyidname
MaxLength 100
RequiredLevel None
Type String

VersionNumber

Propriété Valeur
Description For internal use only.
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
MaxValue 9223372036854775807
MinValue -9223372036854775808
RequiredLevel None
Type BigInt

Relations un-à-plusieurs

Répertorié par SchemaName.

SLAKPIInstance_SyncErrors

Identique à la relation plusieurs à un SLAKPIInstance_SyncErrors pour la table/entité syncerror.

Propriété Valeur
ReferencingEntity syncerror
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName SLAKPIInstance_SyncErrors
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: Cascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

Relations plusieurs-à-un

Chaque relation plusieurs-à-un est définie par une relation un-à-plusieurs correspondante avec la table associée. Répertorié par SchemaName.

slakpiinstance_activitypointer

Voir la relation un à plusieurs slakpiinstance_activitypointer pour la table/entité activitypointer.

slakpiinstance_email

Voir la relation un à plusieurs slakpiinstance_email pour la table/entité email.

slakpiinstance_fax

Voir la relation un à plusieurs slakpiinstance_fax pour la table/entité fax.

lk_slakpiinstancebase_createdonbehalfby

Voir la relation un à plusieurs lk_slakpiinstancebase_createdonbehalfby pour la table/entité systemuser.

lk_slakpiinstancebase_modifiedonbehalfby

Voir la relation un à plusieurs lk_slakpiinstancebase_modifiedonbehalfby pour la table/entité systemuser.

slakpiinstance_account

Voir la relation un à plusieurs slakpiinstance_account pour la table/entité account.

slakpiinstance_letter

Voir la relation un à plusieurs slakpiinstance_letter pour la table/entité letter.

slakpiinstance_phonecall

Voir la relation un à plusieurs slakpiinstance_phonecall pour la table/entité phonecall.

business_unit_slakpiinstance

Voir la relation un à plusieurs business_unit_slakpiinstance pour la table/entité businessunit.

slakpiinstance_socialactivity

Voir la relation un à plusieurs slakpiinstance_socialactivity pour la table/entité socialactivity.

slakpiinstance_task

Voir la relation un à plusieurs slakpiinstance_task pour la table/entité task.

lk_slakpiinstancebase_modifiedby

Voir la relation un à plusieurs lk_slakpiinstancebase_modifiedby pour la table/entité systemuser.

TransactionCurrency_slakpiinstance

Voir la relation un à plusieurs TransactionCurrency_slakpiinstance pour la table/entité transactioncurrency.

slakpiinstance_contact

Voir la relation un à plusieurs slakpiinstance_contact pour la table/entité contact.

lk_slakpiinstancebase_createdby

Voir la relation un à plusieurs lk_slakpiinstancebase_createdby pour la table/entité systemuser.

slakpiinstance_appointment

Voir la relation un à plusieurs slakpiinstance_appointment pour la table/entité appointment.

msdyn_slaitem_slakpiinstance

Voir la relation un à plusieurs msdyn_slaitem_slakpiinstance pour la table/entité slaitem.

Voir aussi

Référence d’entité/de table Dataverse Référence d’API web slakpiinstance EntityType