Create super segments
Important
This content is archived and is not being updated. For the latest documentation, go to About Dynamics 365 Customer Insights engagement insights capability. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
Important
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | 
Sep 30, 2021 |
- |
Business value
Customers can create super segments that combine engagement insights events from multiple channels, such as web events and audience insights profiles to answer business questions.
Feature details
This feature allows further refinement of engagement insights customer segments based on demographic information from audience insights, such as customer profile attributes or segment membership. As a result, those segments can be used to drive additional analysis for the next best action and personalization.
See also
View and create segments (docs)