While downloading from MSDN subscription site, we get an error "Failed to initiate the download"
Unable to download files from MSDN subscription download site and getting an error :
“Failed to initiate the download.
An Error Has Occurred
There was an error while trying to download the requested file and we cannot progress your request.
You can try to:
. Close your browser and retry the operation again in a few minutes
. Contact Support
. Read the On-Line Self Help
Reference Id: 1887F712
This error has been logged with the reference number voted above. Please use this reference number if you contact support.”
Workarounds/ Resolution
- Close Internet Explorer and then reopen it and try again
- You can try clearing Temporary Internet files and History and close IE and then try the download
- Check in Add/Remove programs if File Transfer Manager is installed or not. If installed uninstall it and then try again that should work
- This mostly can be an issue with Internet Explorer so we can either Repair / Re-install Internet Explorer
- In my case there was an issue with Internet Explorer 8.0
- Another possible resolution can be to use a third party browserlike Firefox or Safari
Content by : Amit Sharma