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The Windows Installer package:c:95a81ae6b7710d0be9e6ff093dafvs_setup.ms_ could not be opened

  • Article

Issue

=========

.NET Framework 3.5 SP1 installation fails with error :

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Microsoft .NET Framework 3.5 SP1 Setup
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The Windows Installer package:

c:\95a81ae6b7710d0be9e6ff093daf\vs_setup.ms_ could not be opened.

Choose Retry to try again. Choose Cancel for exit setup.
---------------------------
Retry Cancel
---------------------------
and
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Microsoft .NET Framework 3.5 SP1 Setup
---------------------------
A problem has been encountered while loading the setup components. Cancelling setup.
---------------------------
OK
---------------------------

Resolution

=========

- Enabled verbose logging in Registry and then tried the install of .NET 3.5 SP1

MSI LOG
==========
MSI (c) (4C:00) [18:26:56:964]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (4C:00) [18:26:56:964]: Machine policy value 'DisableMsi' is 2
MSI (c) (4C:00) [18:26:56:964]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (4C:00) [18:26:56:964]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (4C:00) [18:26:56:964]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (c) (4C:00) [18:26:56:964]: Rejecting product '{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}': Msi is completely disabled.
Info 1625. This installation is forbidden by system policy. Contact your system administrator.
c:\2ec1fce8c19d0b7f59ac561dd9edfe\vs_setup.ms_
MSI (c) (4C:00) [18:26:56:964]: Note: 1: 1708
MSI (c) (4C:00) [18:26:56:964]: Note: 1: 2729
MSI (c) (4C:00) [18:26:56:964]: Note: 1: 2729MSI (c) (4C:00) [18:26:56:964]: Product: Microsoft .NET Framework 3.5 SP1 --Installation failed.
- Found that while extracting files in a random folder in C drive it is trying to run vs_setup.ms_ instead of vs_setup.msi
- "_ " is replacing the .msi format
- Found that a Regkey "DisableMSI" was added to HKLM\Software\Policies\Microsoft\Windows\Installer
- Renamed that key and tried the install and then we were able to .NET Framework 3.5 got installed without any issues

Content by: Amit Sharma

Reviewed by: Soumitra Mondal

Comments

  • Anonymous
    August 30, 2011
    Also, uninstalling .NET 3.5  and then installing 3.5 sp1 will also get you past this.

  • Anonymous
    January 10, 2012
    Can't uninstall ... Same error when I try to uninstall it.

  • Anonymous
    April 11, 2012
    I tried this and helped!! Step 1: Use .Net Framework CleanUp Utility ============================================

  1. Please download the tool from the following link: cid-27e6a35d1a492af7.skydrive.live.com/.../dotnetfx_cleanup_tool.zip
  • Anonymous
    January 11, 2013
    Open your registry editor (Run > regedit). Go to: HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > FileSystem:
  • NtfsDisable8dot3NameCreation must be: 0
  • Win31FileSystem must be: 0 (You can change it back, after installation.)

  • Anonymous
    April 03, 2013
    I fixed this by adding the registry key (DWORD): HKEY_LOCAL_MACHINESoftwarePoliciesMicrosoftWindowsInstallerEnableAdminTSRemote with Value 1 msdn.microsoft.com/.../aa368353(v=vs.85).aspx

  • Anonymous
    May 29, 2013
    Keshav Same worked for me on a Terminal Server, Thanks!

  • Anonymous
    November 14, 2013
    Hello Keshav, That helped me! Thank you very much...