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All Microsoft Volume Licensing business systems are back online! Yes, including VLSC!

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I know this is the message you have all been waiting to see, and believe me, I am very happy to post it! As of December 18, 2009 1:00 AM Pacific Time, all Microsoft Volume Licensing business systems are back online. 

  • Microsoft Volume Licensing Service Center (VLSC) – a customer site designed to manage licenses, download products, access product licensing keys and activate Microsoft Software Assurance benefits, all in one location.
  • Volume Licensing Contract Manager (VLCM) – electronic agreements are created and signed for commercial agreements supporting EA, Select Plus, and Select.
  • eMSL- Online Services ordering tool
  • explore.ms - a partner site that provides access to information about customer agreements and orders
  • MOET- a partner ordering tool

What this means is that orders for all Microsoft Volume Licensing programs can be submitted and processed, physical product will be shipped and delivered, and digital product is available for download.

Please submit agreements electronically via eAgreements for EA, Select and Select plus at https://eagreements.microsoft.com or Open Value and Open Value Subscription at https://eagreements2.microsoft.com/

We appreciate your continued partnership and thank you for your patience during this situation this week.

Update: Yes, we are aware that there are some scenarios still causing access challenges since this original post.  Please check the Blog for the latest updates, as several have been posted since this post was made.  You can also do a search on "VLSC" in the search box to the left to find VLSC related posts here on the Blog.

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Thank you and have a wonderful day,

Eric Ligman – Follow me on TWITTER clip_image001and RSS clip_image002
Global Partner Experience Lead
Microsoft Worldwide Partner Group
This posting is provided "AS IS" with no warranties, and confers no rights

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Comments

  • Anonymous
    December 18, 2009
    https://www.microsoft.com/licensing/servicecenter/SoftwareAssurance/SABSummary.aspx still displays no data to display so I can't active the Employee purchase program or the home use program.

  • Anonymous
    December 18, 2009
    @ Jason - Contact the VLSC Customer Support Center.  Contact information is at: http://bit.ly/7T7gLH

  • Anonymous
    December 21, 2009
    How do we add agreements to VLSC? - For the SMB space we tend to use Open Business agreements and there seams to be no way to add these online. None of the other websites listed seam to be of any use either for Open Business agreements. This is so frustrating to both partners and customers since it means that our customers can't use the software they have paid for and we can't charge them for it since they will want it working first.

  • Anonymous
    December 22, 2009
    The comment has been removed

  • Anonymous
    January 05, 2010
    Back up? yes but where are all our licenses? Just an empty portal and no way to successfully add an agreement.

  • Anonymous
    January 05, 2010
    Can we just go back to the original eOpen site? The new site does not work, and it is certainly not the simplified streamlined site that was promised with the original "We heard you" notice.  Try reading the FAQ and then tell me it's simplified.