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Empowering Lives - Sutherland Global Services Bridges the Opportunity Divide for more than 10,000 Students

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By Tim Hopper, Responsible Outsourcing Manager, Microsoft Global Outsource

George Carlo Junior, a 21-year old laborer from the Philippines, didn’t know the first thing about computers until he decided to enroll in a Community Technology Center (CTC) program.

Sponsored by Sutherland Global Services, the Tarlac Provincial Government, and facilitated by Microsoft, the CTC program provided George training in basic computer skills and gave him the ability to earn a Microsoft Digital Literacy Certificate for free. After successfully passing the course, George was promoted to Office Warehouseman. He can now confidently perform his duties and responsibilities which include doing the workers’ payroll, inventory reports, daily activity reports, picture reports, and other related office tasks. George is grateful to the program for having the opportunity to improve his life by equipping him with skills to take on more advanced career opportunities.

In 2007, Microsoft developed the Supplier Community Technology Center program, which invites companies to join us by launching learning centers that provide digital literacy training to their employees, their families, and their communities. Since launching the program, it has trained tens of thousands of underserved learners in far-reaching corners of the globe, just like George.

And on May 4, Sutherland Global Services marked the training of the 10,000th participant with a celebration held in Tarlac, Philippines. Greg Sewell, Microsoft Global Outsourcing, Rene Yoakum, Microsoft Consumer Support, and Cheryll Ann Selda, Microsoft Citizenship, were in attendance to recognize Sutherland and their trainers for this significant milestone.

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Greg Sewell of Microsoft (right) presents the award to Sutherland executive Dan Lang.

Rick Kerbs, Senior Director of Microsoft Global Outsourcing, said:

“This is a great achievement and on behalf of Microsoft, I wish to express our sincere appreciation to Sutherland Global Services for contribution to the CTC Program,” Microsoft’s mission and values are centered on helping people throughout the world reach their full potential, and by working together with Sutherland, we have helped thousands of individuals get to the right side of the opportunity divide.”

To learn more about the Supplier Community Technology Center program, email citizens@microsoft.com.

Comments

  • Anonymous
    June 06, 2012
    DALLAS L. COONEY 910 W. GARLAND SPOKANE,WASHINGTON 99260:DEAN SULLIVAN HAVE CHANGED MANY PEOPLE LIVES THROUGH THE INDUSTRIAL FIELD.SUTHERLAND EXECUTIVE HAVE THE OPPORTUNITY TO REFLECT UPON THE WHITE COLLARS AND BLUE COLLARS ENVIRONMENT.

  • Anonymous
    August 07, 2014
    This is one technology that I would love to be able to use for myself. It’s definitely a cut above the rest and I can’t wait until my provider has it. Your insight was what I needed. Thanks