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Error when moving a file using Manage Content and Structure if you are not an Hierarchy Manager

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I have this little issue here where Authors/Approvers cannot move files (web content pages, PDF, DOC, etc.) successfully in their SharePoint Publishing web site.  They are using Manage Content and Structure and the contextual "Move" option and correctly select the destination.  However, while the operation starts and the "Long Running Operation" web page refreshes a few time, it will end up failing with a generic error saying "Failed to move file '...'.  Please try again".

 

I realized that one of their users, who has the same permissions plus Hierarchy Manager, was able to move files correctly.  So I tested the issue on my personal VM and was able to quickly reproduce the issue.

 

I don't know if it has been flagged as a bug yet but I'll check it out.  Our settings are pretty standard, with the exception that we have a French variation (but an English installation and site collection).

 

*Update*: You also have to be an Approver in the group while the move operation doesn't require being a Member. So basically, the requirement to move files through Manage Content & Structure are :

  • Hierarchy Manager
  • Approvers

 

Maxime

Comments

  • Anonymous
    January 11, 2008
    PingBack from http://msdnrss.thecoderblogs.com/2008/01/11/error-when-moving-a-file-using-manage-content-and-structure-if-you-are-not-an-hierarchy-manager/

  • Anonymous
    October 24, 2012
    Please help me i was trying to move the page one site to other site i am not able to move the page getting an error like this The current operation could not be completed. Try again, or contact your system administrator.it is showing OK button after clicking  button the page is moving I have given    Hierarchy Manager    Approvers but still i am getting an error

  • Anonymous
    October 25, 2012
    Did you confirm that your user has the appropriate permissions to both directories?   Have you checked the ULS logs to see what the error was (if any)?   Did you confirm that it works (hopefully!) with higher permissions?

  • Anonymous
    October 25, 2012
    Hi Maxime, He is farm administrator so he has higher permission. I checked with the ULS logs there is no error related to that issue. Please help me.

  • Anonymous
    October 25, 2012
    Hi Naresh, by default, a farm administrator doesn't have access to content unless there's a user policy added to the web application to give him full control, or unless he's a site collection administrator. Did you break inheritance with the destination folder?