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Microsoft System Center Management Pack for Dynamics CRM 2015

The "System Center Management Pack for Microsoft Dynamics CRM 2015" enables you to...

Author: Jesper Osgaard, Date: 03/19/2015

Want more control over Sent Items when using shared mailboxes?

Whether a mailbox is used by multiple users as a collaborative tool or a communication gateway to...

Author: Jesper Osgaard, Date: 03/09/2015

Understanding How Interactions are Tracked in Dynamics Marketing

The behavior-tracking features of Microsoft Dynamics Marketing (MDM) enable the system to analyze...

Author: Jesper Osgaard, Date: 03/03/2015

Important: Dynamics CRM Azure Service Bus Issuer Certificate Expires on March 8th

Microsoft Dynamics Marketing (MDM) and Microsoft Dynamics CRM (CRM) can synch Contacts, Leads,...

Author: Jesper Osgaard, Date: 03/01/2015

Microsoft Dynamics CRM Spring Readiness Blitz

You are invited to the Microsoft Dynamics CRM Spring Readiness Blitz! Register for Spring Blitz:...

Author: Jesper Osgaard, Date: 02/18/2015

List of current exams and e-learning courses

Here is a list of current exams and e-learning courses to prepare for those exams. The first listing...

Author: Jesper Osgaard, Date: 02/16/2015

Just Released: Custom Code Validation Tool for Microsoft Dynamics CRM 2015

To help you prepare for your upgrade to Microsoft Dynamics CRM 2015, we have created the Custom Code...

Author: Jesper Osgaard, Date: 02/13/2015

Understanding Dynamics CRM Licensing 2015

The Dynamics CRM family just gets better and better. You have so many options to increase your...

Author: Jesper Osgaard, Date: 02/12/2015

Richer Location Data Analysis in Microsoft Social Listening

Social and mobile have changed the way people communicate. Today’s customers are more informed...

Author: Jesper Osgaard, Date: 02/06/2015

Get your free Dynamics Marketing Partner Readiness Guide

Get your Dynamics Marketing Partner Readiness Guide here: https://1drv.ms/1ulZ1qN The guide is a...

Author: Jesper Osgaard, Date: 01/21/2015

Tracking Web Visitors in Dynamics Marketing

Microsoft Dynamics Marketing is able to track website visits by prospects, customers, and all types...

Author: Jesper Osgaard, Date: 01/09/2015

Why can't I create a Static Marketing List in Dynamics Marketing?

Many users have asked me why they can't create a static marketing list in Dynamics Marketing....

Author: Jesper Osgaard, Date: 01/05/2015

Managing equipment in Dynamics Marketing

Remember last time you needed a piece of equipment for an event, only to find its wasnt available...

Author: Jesper Osgaard, Date: 01/02/2015

Get your free CRM Basics eBook

Looking for self-paced training for Microsoft Dynamics CRM? Check out the CRM Basics eBook for a...

Author: Jesper Osgaard, Date: 12/29/2014

Want to trial Dynamics Marketing for free?

*** update June 2015 *** Please see this blog post for a Microsoft Dynamics Marketing Trial Guide...

Author: Jesper Osgaard, Date: 12/17/2014

Understanding User Management in Dynamics Marketing

With Microsoft Dynamics Marketing you can unleash your marketing potential. You can easily plan,...

Author: Jesper Osgaard, Date: 12/15/2014

The New Seller Portal in Dynamics CRM and Dynamics Marketing

See and manage which messages are reaching your contacts in the new Seller Portal The Seller Portal...

Author: Jesper Osgaard, Date: 12/11/2014

New in CRM 2015 - Dual Use Rights

Dual Use Rights allow CRM Online User Subscription Licenses (USL's) to access on-premises CRM...

Author: Jesper Osgaard, Date: 12/04/2014

If you are eligible for Microsoft Social Listening but don't see it in your CRM

Microsoft Social Listening (MSL) is a powerful new service that your organization can use to monitor...

Author: Jesper Osgaard, Date: 12/03/2014

Branching Business Process Flows in CRM 2015

Business Process Flows were first introduced in Dynamics CRM 2013 as a new feature. With the release...

Author: Jesper Osgaard, Date: 12/02/2014

Who's the Admin?

If you (as a CRM Online customer) ever wondered if your organisation did receive an email from...

Author: Jesper Osgaard, Date: 12/01/2014

Calculated Fields - New in CRM 2015

In previous versions of Dynamics CRM, calculations required developer support. It required...

Author: Jesper Osgaard, Date: 11/20/2014

What Dynamics Partners need to know to access the Dynamics Learning Portal

Since the official launch of the Dynamics Learning Portal (DLP) on Sept 09th this year, the DLP...

Author: Jesper Osgaard, Date: 11/17/2014

Enhanced offline support in CRM for Tablets

With the CRM for Tablets application - released in CRM 2013 - we gave sales people compelling and...

Author: Jesper Osgaard, Date: 11/13/2014

Microsoft Dynamics CRM Online reporting considerations

Microsoft Dynamics CRM Online has a number of capabilities that allow customers to surface business...

Author: Jesper Osgaard, Date: 10/05/2014

How to Enable Hierarchy to Contacts in Dynamics CRM 2015

In a previous blog post "Visualize hierarchical data in CRM 2015" I showed you how to...

Author: Jesper Osgaard, Date: 10/02/2014

Visualize hierarchical data in CRM 2015

Model and visualize hierarchical data to gain valuable business insights Previously, you were able...

Author: Jesper Osgaard, Date: 10/01/2014

Understanding the Sentiment Engine in Microsoft Social Listening

Sentiment Analysis If you want to see how the public perceives your company or product, you can use...

Author: Jesper Osgaard, Date: 09/25/2014

From Inside Our Cloud

Want to know how we secure your data and privacy? Please take a look inside our cloud via these four...

Author: Jesper Osgaard, Date: 09/18/2014

Registration open for the Autumn Blitz Training - get to know CRM 2015

October 30th, 2014 you can get to know the new CRM 2015 better. Just sign up for either the Sales...

Author: Jesper Osgaard, Date: 09/18/2014

New Microsoft Dynamics CRM Online Webcasts for Microsoft Partners (EMEA)

If you are a Microsoft Partner with access to Microsoft Partner Network (MPN) and Partner Learning...

Author: Jesper Osgaard, Date: 09/18/2014

Delve - it lets information find you

If you are like me, your days at work are packed: several hours of scheduled meetings, lots of...

Author: Jesper Osgaard, Date: 09/10/2014

TestDrive Now

Now you can TestDrive: Microsoft Dynamics CRM to learn how to manage contacts, put social media...

Author: Jesper Osgaard, Date: 09/01/2014

Adding the new News source to search topics in Microsoft Social Listening

The Microsoft Social Listening team has just recently added new features to the service, including...

Author: Jesper Osgaard, Date: 08/04/2014

Mapping the Basic User to Security Role Settings - Suggestions

In Dynamics CRM we have three types of User Subscription Licenses (USLs); Professional, Basic, and...

Author: Jesper Osgaard, Date: 07/21/2014

How to Configure Social Listening in CRM Online

Microsoft Dynamics CRM Online (CRMOL) and Microsoft Social Listening (MSL) are Better Together...

Author: Jesper Osgaard, Date: 07/15/2014

Optimizing Network Connectivity Tips

My collegue Paul Collinge has performed numerous Office 365 Network assessments and reactive visits...

Author: Jesper Osgaard, Date: 07/10/2014

Free Updated CRM Online Trial Experience and eBooks

Trialing CRM Online has never been easier. Just click https://go.microsoft.com/fwlink/?LinkId=252780...

Author: Jesper Osgaard, Date: 07/09/2014

Connecting Dynamics Marketing to Dynamics CRM - Let the Sync Begin

**** Update Log Since writing this blog post various new pieces of content has been published: June...

Author: Jesper Osgaard, Date: 07/02/2014

How to purchase Dynamics Marketing and first time setup

Microsoft Dynamics Marketing is an online cloud service that can be purchased through the Microsoft...

Author: Jesper Osgaard, Date: 06/30/2014

Digital Asset Management in Dynamics Marketing

Part of Microsoft Dynamics Marketings (MDM) Digital Asset Management system includes the ability for...

Author: Jesper Osgaard, Date: 06/27/2014

Putting Lead Scoring Models and Landing Pages to work in Dynamics Marketing

In Dynamics Marketing you can generate Leads from visitors to a landing page. You can score the...

Author: Jesper Osgaard, Date: 06/23/2014

How to Build an Event Template in Dynamics Marketing

In Dynamics Marketing you can use Events to manage and plan marketing activities such as trade...

Author: Jesper Osgaard, Date: 06/19/2014

Campaign Automation in Dynamics Marketing

In Dynamics Marketing you can create automated rule-based marketing campaigns using intuitive...

Author: Jesper Osgaard, Date: 06/11/2014

Designing Email Marketing Messages in Dynamics Marketing

With Microsoft Dynamics Marketing you can unleash your marketing potential. You can easily plan,...

Author: Jesper Osgaard, Date: 06/09/2014

The Only Service Provider

In the Spring Wave press release June 2nd 2014 Microsoft reinforced that its contractual commitments...

Author: Jesper Osgaard, Date: 06/02/2014

Microsoft Dynamics Marketing Product Based Learning Plan

Microsoft partners with access to PartnerSource can now make use of the below Learning Plan for the...

Author: Jesper Osgaard, Date: 06/02/2014

How do I know I have been granted a free non-production instance?

With Dynamics CRM Online, we offer a free non-production instance if you have 25 or more...

Author: Jesper Osgaard, Date: 05/16/2014

Understanding Average in Microsoft Social Listening

Microsoft Social Listening (MSL) is coming - and you can read more in my previous blog posts...

Author: Jesper Osgaard, Date: 05/13/2014

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